Cant play the game for 2 days now.

[123]

Hello, im trying to play GTA Online and the message im getting is that social club servers are down but it says on their website that its online + 2 of my friends from my town play the game at the same time and yet i cant play online for 2+ days please someone help.

[Berserkerkitten]

Social media servers? You mean Social Club, right? My friends and I have been having connection problems for the past week or so, but retrying a couple times usually fixes it for us.

[Dr. N7-Primetime20.15™]

text rockstar

[Berserkerkitten]

Sorry to hear it, man. Hope you'll find a solution. :(

[Dr. N7-Primetime20.15™]

did u tried to shut down ur computer and restart?

[123]

WOW... i think i found a solution but now it asks me to write a serial number to activate the game wtf?

[Leeric]

Man its almost like you could have googled this and gotten an answer...

https://support.rockstargames.com/hc/en-us/articles/204075496-How-to-Resolve-Errors-in-the-Social-Club-Launcher-for-GTAV-PC

[Leeric]

Then type in the product key? Whats the problem?

[cruste]

Originally posted by psykoteky:

*May15th - I'm going to note it here - sometimes you CANNOT FIX IT.. good grief.
(^^ in regards to connection issues - not installation issues... -.-)
(everytime someone adds me and rants I will adjust this~)
JUST TO NOTE - GOOD GOD - There is no guarantee the stuff below fixes your problem.
Sometimes problems with ISP, connections, DNS - between you and R* can have issues.
You might just have to wait... everyones' situation is different. Also, don't be banned.
You can check by going into storymode and taking a look at the minimap.... -.-

*Exit steam, rightclick steam, run as admin. Try gtav. Exit properly/crash out. Then----
I'd open my docs / rockstar games / gtav / launcher.log - copy/paste it here. (so we can see)
Same for my docs / rockstar games / social club / socialclub_launcher.log...
Start/run(windowskey+R) - eventvwr.msc - custom view - admin events - find/copy/post report.

From here on do a gtav test after each paragraph/break--------------

Rightclick gtav in steam, properties, local files, verify integrity of game cache. -.-
(R* users - run gtavlauncher -verify from command prompt or modify shortcut)

Restart modem, router, pc. Entirely. All 3 - try again. (not sleep/hibernate in windows)

New user/drivewipe - be sure you've done storymode/prologue and have a savegame/point.

*Open my docs- RENAME / rockstar games / social club to social club-OLD
Can also try - my docs / rockstar games - renamed to rockstar games-OLD
Try gtav again.

If you are also a NEW user/player to GTAV - but using an OLD social club account - be sure to log into the social club website - and verify your password/regional information are correct. Some steam accounts are also already linked from other R* games - LANoire - MaxPayne3. You MUST use that social club that is already linked - or contact R* to fix it.

*Checkmark autlogin and remember me too - while a new user, logging in first few times.
(until it quits prompting...)

If your web browsers have an offline mode - be sure its not enabled. (/facepalm)

Quit tab'n out or using steam overlay while it loads - I don't care if you are bored.
Stop using it while on load screens.

Using windows 10? Did you turn on Controlled Folder Access in windows defender? Exploit guard? ASLR? Check-adjust/etc - allow my docs / rockstar games and sub folders. Or turn it off / apply / restart if necessary to test/rule it out.

$##*Then - I'd grab adwcleaner (from bleeping computer) and mbam(malwarebytes antimalware) and run scans - if you believe your antivirus or not - if you have av or not, ms defender or not. Grab and run these. I'd also install ccleaner - clean registry/temp files.
Feel free to uninstall after.

$*If you have an antivirus/security combo - does it have a firewall? You may need to configure - you'll have to mention so - as that can be a hassle. In some cases - disabling doesn't work and you may need to temporarily uninstall it. (Uninstalling is the surefire way to narrow down issues and what I really recommand - elimination of variables only makes the entire process easier).
This includes netlimiter, peerblock, other filtering/blocking software - as well as security software locking/preventing access to my docs / rockstar games - etc etc.

##Verify your windows date/time are correctly set/syncronized.

$##*Is windows firewall still enabled? (you can try temporarily disabling it)
(PREFERABLY, you can open it - check OUTBOUND rules for gtav - you can delete)
(Inbound rules - check for rules for gta5.exe / gtavlauncher.exe / subprocess.exe)
(subprocess.exe is in program files / rockstar games / social club)
(check that they are greenlit as well and not disabled..... /facepalm)
For INBOUND - If you do not have all 3 of those - delete the ones you do have.
On the right, add new rule - base it on a program, find the .exe's for all 3.
Set them to allowed. It is pretty simple.
If you would prefer to keep your 3rd party firewall enabled - same thing.
Add permissions for those 3 .exe's - or add ignore/exceptions so they aren't filtered at all.
(this is AFTER disabling/uninstalling as test - and if the firewall is KNOWN to be the issue)

*Doublecheck there is not a commandline.txt in your gtav directory.
If there is - open it - if -scofflineonly is there / remove it~
Also check it isn't in the launch options for gtav on steam.

##*I would also verify social club and gtav are clean installs--- STEAM ONLY
You open program files AND program files x86 - DELETE the rockstar games folder.
Open my docs- RENAME rockstar games to rockstar games-old
Open steam/steamapps/common/gtav- delete anything NOT a folder and NOT a .rpf file.
(turn on file extensions if you don't understand this part.. don't delete 50gb)
Rightclick gtav in steam - properties - local files tab - verify integrity of game cache~
When that is done---
Navigate to steam/steamapps/common/gtav/_commonredist/vcredist/2012
Run BOTH .exe's - uninstall. Run both again - reinstall. Restart computer.
Then- steam/steamapps/common/gtav/installers - RIGHTCLICK socialclubsetup - run as admin
( direct download here. [patches.rockstargames.com] ) <--- possibly OLD/outdated
Use steam/steamapps/common/gtav/installers folder first/prefered.
And while you are stomping on every base----
I'd wipe directx files too - and reinstall them clean.
Grab - rightclick - run as admin. (this moves dx files to a folder - fake deleting)
https://drive.google.com/file/d/1rJvafaYjKDOZia5IBMeeIOU5sVZPfzKW/view
Grab - rightclick - run as admin. (rightclick - edit the .bat if you don't believe me)
https://www.microsoft.com/en-us/download/details.aspx?id=35

##*Next, open ADMIN command prompt - and run each of these commands (some won't work)
*if you are using a static ip on your home network - this may very well reset it - take notes before.
netsh winsock reset
netsh winsock reset catalog
netsh winsock reset all
netsh int ip reset
netsh int tcp reset
netsh int ipv4 reset
netsh int ipv6 reset
netsh branchcache reset
ipconfig /flushdns
Restart computer after - and try gtav.

*Try changing DNS servers from automatic to google, OR BACK TO AUTO.
(for tcp/ipv4..) Google IP's are 8.8.8.8 - 8.8.4.4
(restart pc after each dns change to be sure~)
****Dns that R* suggests for Netherlands "region" *Nov2017 - Set both / enable both (tcp4/6)
(Dec2017, now Jan2018- still functional)
tcpv4 ---- 84.200.69.80 and 84.200.70.40
tcpv6 ---- 2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b
How to Change - https://developers.google.com/speed/public-dns/docs/using#windows
There ARE other DNS servers you can try - google around~

*Navigate to windows / system32 / drivers / etc - open hosts file (with notepad/etc)
Look for and remove anything rockstar - social club etc.
(if you have a huge list - you can also try to rename hosts to hosts.temp and test)

#If you are getting errors at the cdkey windows - make sure to hit BACK, and check autologin / save my info - and verify your login/pw are correct.

In some cases - long / infinite loading and "user verification errors"can be caused by other background programs (like razer programs -.-).
Start- run- msconfig- services tab, hide ms services, disable the rest.
Startup tab / taskmanager - disable everything there too. Restart pc - try again.
You can also tinker with raising priority on the gta5/gtavlauncher/subprocess in taskman.

*Verify you can infact log into your social club account on the website as well.
Use Internet explorer - if it doesn't open properly and only shows links.... try this--- Certificate install - Also doublecheck default browser, proxy settings.

If you have infinite loading for social club at startup - leave social club loading-
open taskmanager- look in process/details tab for any WMIC processes - force close them.
If it works, you'll need to figure out what program/service is starting WMIC.

Open my documents - rename rockstar games to rockstar games-old.
Create rockstar games folder yourself. Go into that folder.
Now create both- "GTA V" and "Social Club" folders.

No real info on this next one - other than it has helped with some other problems - YMMV.
(seems to autogenerate itself - will test more later)
Open c / users / usernameinwindows / appdata (hidden/system) / local
There is a rockstar games folder - rename rockstar games-old

$*If you are using any other lan management software (like killer lan performance suite) I'd uninstall that too. In this instance be sure to find/download the standalone driver for your network card first incase there are problems. IP hiding programs? Uninstall. VPNs? Uninstall. Narrowing down the variables will make it easier to figure out what needs fixing if/when you reinstall them~
Wanna kill it all at once??
Open msconfig - services tab - hide MS services.
Disable everything else. Yep. All of it. (except any BASIC gpu driver stuff)
Also open the startup tab (or taskmanager/startup) Disable it all /apply there too.
Apply/restart.

$*Your router/modem could also be cause for issue (you did already restart these.. right?). Some setups dislike dual NAT setups - so try to put the modem into bridge mode (unless its a combo). In some cases you can google/setup port forwarding with static ip's on your lan and fix some of these. You can also try using DMZ here, make sure you are inputing your current pc's IP. Most of this paragraph is dependent upon ISP/available hardware. It might also be worth testing the disabling of firewall/protection ON the router/modem itself - TEMPORARILY.
Rockstar Portforwarding - Last section [support.rockstargames.com]

$*Others have had success USING vpn's as of late - in most cases, not enough info / logs / things were tested to my liking to fully find the real problem. (except one lastnight that I manually did myself and was fixed just working the list of things above). *Note - some state that vpn's cause bans - however some have used vpns since release - not enough info to lean either way. Some have also tethered to their cellphone / try at friend's house / basically test on a seperate internet/ISP to atleast pass authorization / rule out ISP/dns. Again, this is just a posted idea for testing a seperate isp/route to R*.

$*Using wifi to play can sometimes cause problems. If you are in public lobbies and getting these errors - sometimes losing/having the connection severed can cause this error.

After all that and it still doesn't work?
No idea. Kick it. Still trying to find the specific reason for this... =\
And - go back to the top - post those logs again - we can look for changes~


PS - bonus points for those feeling adventurous. Google your network card. Download drivers for it. Start/run devmgmt.msc - and remove your network card, and uninstall the drivers with it and redo the network card/drivers / network connection / etc~

*And if you are REALLY adventurous-
admin command prompt - and run sfc /scannow

start with checking the host file
move on to check your dns settings

[psykoteky]

^Simply linking to it would have been enough -.- the post is revised occasionally with new updates. There is also a link that is tailored more to users that lost/have intermittent access and not a new user who can't play at all.

http://steamcommunity.com/app/271590/discussions/0/133259227525755057/#c133259227525787698

[voldgamer]

i said this on another discussion but i had the same problum happend to me when i last played gta 5 for online and offline, i searched up a video on youtube and it said uninstalled and reinstall the game to fix it, when i did step 1 and have not touched the game for a few months.