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IF THERE ARE SERVER OUTAGES - don't bother wasting your time with these things until Rockstar/service access is restored.
https://support.rockstargames.com/servicestatus
*May15th - I'm going to note it here - sometimes you CANNOT FIX IT.. good grief.
(^^ in regards to connection issues - not installation issues... -.-)
(everytime someone adds me and rants I will adjust this~)
JUST TO NOTE - GOOD GOD - There is no guarantee the stuff below fixes your problem.
Sometimes problems with ISP, connections, DNS - between you and R* can have issues.
You might just have to wait... everyones' situation is different. Also, don't be banned.
You can check by going into storymode and taking a look at the minimap.... -.- There are many fixes here because gtav/socialclub/r* launcher has many issues. Some users have many problems, not just one. Some give zero details, what was done, what was not done, what was skipped, ignored, etc.. etc.. -.-
*With the new launcher, some users need to set steam, gtav, r* launcher, AND social club .exe's to run as admin. Some only need steam. Think of it as a chain - steam, r* launcher, social club, gtav - while you test various combinations including all/none.
From here on do a gtav test after each paragraph/break--------------
Rightclick gtav in steam, properties, local files, verify integrity of game cache. -.-
(R* users - run gtavlauncher -verify from command prompt or modify shortcut)
Restart modem, router, pc. Entirely. All 3 - try again. (not sleep/hibernate in windows) Some users will find the modem/router needs to be be powered off 5-10 mins, others, an hour or 2 - some, even overnight if possible --- all being isp dependent/ymmv.
*Open my docs- RENAME / rockstar games / social club to social club-OLD
Can also try - my docs / rockstar games - renamed to rockstar games-OLD
(onedrive can cause problems here depending on system configuration)
Try gtav again.
*New user/drivewipe - be sure you've done storymode/prologue and have a savegame/point.
*Exit steam, rightclick steam, run as admin. Try gtav. Exit properly/crash out. Then----
I'd open my docs / rockstar games / launcher / launcher.log - copy/paste it here. (so we can see)
Same for my docs / rockstar games / social club / socialclub_launcher.log...
Start/run(windowskey+R) - eventvwr.msc - custom view - admin events - find/copy/post report.
If you are also a NEW user/player to GTAV - but using an OLD social club account - be sure to log into the social club website - and verify your password/regional information are correct. Some steam accounts are also already linked from other R* games - LANoire - MaxPayne3. You MUST use that social club that is already linked - or contact R* to fix it.
*Checkmark autologin and remember me too - while a new user, logging in first few times.
(until it quits prompting...)
If your web browsers have an offline mode - be sure its not enabled. (/facepalm)
Quit tab'n out or using steam overlay while it loads - I don't care if you are bored.
Stop using it while on load screens. Also - try loading storymode first, and then going online. Sometimes- system dependent - it can't adequately handle loading the game and establishing connections at the same time.
Using windows 10? Did you turn on Controlled Folder Access in windows defender? Exploit guard? ASLR? Check-adjust/etc - allow my docs / rockstar games and sub folders. Or turn it off / apply / restart if necessary to test/rule it out.
$##*Then - I'd grab adwcleaner (from bleeping computer) and mbam(malwarebytes antimalware) and run scans - if you believe your antivirus or not - if you have av or not, ms defender or not. Grab and run these. I'd also install ccleaner - clean registry/temp files.
Feel free to uninstall after.
$*If you have an antivirus/security combo - does it have a firewall? You may need to configure - you'll have to mention so - as that can be a hassle. In some cases - disabling doesn't work and you may need to temporarily uninstall it. (Uninstalling is the surefire way to narrow down issues and what I really recommand - elimination of variables only makes the entire process easier).
This includes netlimiter, peerblock, other filtering/blocking software - as well as security software locking/preventing access to my docs / rockstar games - etc etc.
You may also need to - depending on the severity of your av/security - actually whitelist/exclude the various things as some can/do interfere with proper comms. Again, steam, r* launcher, social club, and gtav .exe's~
##Verify your windows date/time are correctly set/syncronized.
$##*Is windows firewall still enabled? (you can try temporarily disabling it)
(PREFERABLY, you can open it - check OUTBOUND rules for gtav - you can delete)
(Inbound rules - check for rules for gta5.exe / gtavlauncher.exe / subprocess.exe)
(subprocess.exe is in program files / rockstar games / social club)
(check that they are greenlit as well and not disabled..... /facepalm)
For INBOUND - If you do not have all 3 of those - delete the ones you do have.
On the right, add new rule - base it on a program, find the .exe's for all 3.
Set them to allowed. It is pretty simple.
If you would prefer to keep your 3rd party firewall enabled - same thing.
Add permissions for those 3 .exe's - or add ignore/exceptions so they aren't filtered at all.
(this is AFTER disabling/uninstalling as test - and if the firewall is KNOWN to be the issue)
*Doublecheck there is not a commandline.txt in your gtav directory.
If there is - open it - if -scofflineonly is there / remove it~
Also check it isn't in the launch options for gtav on steam.
##*I would also verify social club and gtav are clean installs--- STEAM ONLY
You open program files AND program files x86 - DELETE the rockstar games folder.
Open my docs- RENAME rockstar games to rockstar games-old
Open steam/steamapps/common/gtav- delete anything NOT a folder and NOT a .rpf file.
(turn on file extensions if you don't understand this part.. don't delete 50gb)
Rightclick gtav in steam - properties - local files tab - verify integrity of game cache~
When that is done---
Navigate to steam/steamapps/common/steamworks shared/_commonredist/vcredist/2012
Run BOTH .exe's - uninstall. Run both again - reinstall. Restart computer.
Then- steam/steamapps/common/gtav/installers - RIGHTCLICK socialclubsetup - run as admin
( direct download here. [patches.rockstargames.com] ) <--- possibly OLD/outdated
Use steam/steamapps/common/gtav/installers folder first/prefered.
And while you are stomping on every base----
I'd wipe directx files too - and reinstall them clean.
Grab - rightclick - run as admin. (this moves dx files to a folder - fake deleting)
https://drive.google.com/file/d/1rJvafaYjKDOZia5IBMeeIOU5sVZPfzKW/view
Grab - rightclick - run as admin. (rightclick - edit the .bat if you don't believe me)
https://www.microsoft.com/en-us/download/details.aspx?id=35
##*Next, open ADMIN command prompt - and run each of these commands (some won't work)
*if you are using a static ip on your home network - this may very well reset it - take notes before.
netsh winsock reset
netsh winsock reset catalog
netsh winsock reset all
netsh int ip reset
netsh int tcp reset
netsh int ipv4 reset
netsh int ipv6 reset
netsh branchcache reset
ipconfig /flushdns
Restart computer after - and try gtav.
*Try changing DNS servers from automatic to google, OR BACK TO AUTO.
(for tcp/ipv4..) Google IP's are 8.8.8.8 - 8.8.4.4
(restart pc after each dns change to be sure~)
****Dns that R* suggests for Netherlands "region" *Nov2017 - Set both / enable both (tcp4/6)
(Dec2017, now Jan2018- still functional)
tcpv4 ---- 84.200.69.80 and 84.200.70.40
tcpv6 ---- 2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b
How to Change - https://developers.google.com/speed/public-dns/docs/using#windows
There ARE other DNS servers you can try - google around~
*Navigate to windows / system32 / drivers / etc - open hosts file (with notepad/etc)
Look for and remove anything rockstar - social club etc.
(if you have a huge list - you can also try to rename hosts to hosts.temp and test)
#If you are getting errors at the cdkey windows - make sure to hit BACK, and check autologin / save my info - and verify your login/pw are correct.
In some cases - long / infinite loading and "user verification errors"can be caused by other background programs (like razer programs -.-).
Start- run- msconfig- services tab, hide ms services, disable the rest not R* related.
Startup tab / taskmanager - disable everything there too. Restart pc - try again.
You can also tinker with raising priority on the gta5/gtavlauncher/subprocess in taskman.
*Verify you can infact log into your social club account on the website as well.
Use Internet explorer - if it doesn't open properly and only shows links.... try this--- Certificate install - Also doublecheck default browser, proxy settings.
If you have infinite loading for social club at startup - leave social club loading-
open taskmanager- look in process/details tab for any WMIC processes - force close them.
If it works, you'll need to figure out what program/service is starting WMIC.
Open my documents - rename rockstar games to rockstar games-old.
Create rockstar games folder yourself. Go into that folder.
Now create both- "GTA V" and "Social Club" folders.
No real info on this next one - other than it has helped with some other problems - YMMV.
(seems to autogenerate itself - will test more later)
Open c / users / usernameinwindows / appdata (hidden/system) / local
There is a rockstar games folder - rename rockstar games-old
$*If you are using any other lan management software (like killer lan performance suite) I'd uninstall that too. In this instance be sure to find/download the standalone driver for your network card first incase there are problems. IP hiding programs? Uninstall. VPNs? Uninstall. Narrowing down the variables will make it easier to figure out what needs fixing if/when you reinstall them~
Wanna kill it all at once??
Open msconfig - services tab - hide MS services.
Disable everything else. Yep. All of it. (except any BASIC gpu driver stuff)
Also open the startup tab (or taskmanager/startup) Disable it all /apply there too.
Apply/restart.
$*Your router/modem could also be cause for issue (you did already restart these.. right?). Some setups dislike dual NAT setups - so try to put the modem into bridge mode (unless its a combo). In some cases you can google/setup port forwarding with static ip's on your lan and fix some of these. You can also try using DMZ here, make sure you are inputing your current pc's IP. Most of this paragraph is dependent upon ISP/available hardware. It might also be worth testing the disabling/enabling UPNP, and firewall/protection ON the router/modem itself - TEMPORARILY. You could also be really brave - and default/reset the modem/router.
Rockstar Portforwarding - Last section [support.rockstargames.com]
$*Others have had success USING vpn's as of late - in most cases, not enough info / logs / things were tested to my liking to fully find the real problem. (except one lastnight that I manually did myself and was fixed just working the list of things above). *Note - some state that vpn's cause bans - however some have used vpns since release - not enough info to lean either way. Some have also tethered to their cellphone / try at friend's house / basically test on a seperate internet/ISP to atleast pass authorization / rule out ISP/dns. Again, this is just a posted idea for testing a seperate isp/route to R*.
$*Using wifi to play can sometimes cause problems. If you are in public lobbies and getting these errors - sometimes losing/having the connection severed can cause this
error.
You can also test by creating a new LOCAL windows user - give it admin access.
Don't use any funny character, spaces, or underscores just in case.
Log into it - let it do the first time setup - and then start steam, try gtav.
If it works this way - it is definitely an issue with the my docs/perms/something stupid.
After all that and it still doesn't work? Default the windows network settings.
Try again.
And - go back to the top - post those logs again - we can look for changes~
PS - bonus points for those feeling adventurous. Google your network card. Download drivers for it. Start/run devmgmt.msc - and remove your network card, and uninstall the drivers with it and redo the network card/drivers / network connection / etc~
*And if you are REALLY adventurous-
admin command prompt - and run sfc /scannow
Yes, I can teamviewer and do this stuff - however / preferably - not before you did. So sick of being told stuff don't work / I did it all - and I take my free time to literally do what is listed - and fix it in a few minutes. Don't be lazy - respect my time. -.-
(ps - 7+ years fixin shi, I no longer teamviewer 'most' issues -.-)
A R* quote valid to this thread as well -
"WE DO NOT AND CANNOT CONTROL THE FLOW OF DATA TO OR FROM OUR NETWORK AND OTHER PORTIONS OF THE INTERNET, WIRELESS NETWORKS, OR OTHER THIRD-PARTY NETWORKS. SUCH FLOW DEPENDS IN LARGE PART ON THE PERFORMANCE OF THE INTERNET AND WIRELESS SERVICES PROVIDED OR CONTROLLED BY THIRD PARTIES. AT TIMES, ACTIONS OR INACTIONS OF SUCH THIRD PARTIES MAY IMPAIR OR DISRUPT YOUR CONNECTIONS TO THE INTERNET, WIRELESS SERVICES, OR PORTIONS THEREOF. WE CANNOT GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR. TO THE FULLEST EXTENT OF APPLICABLE LAW, WE DISCLAIM ANY AND ALL LIABILITY RESULTING FROM OR RELATED TO THIRD-PARTY ACTIONS OR INACTIONS THAT IMPAIR OR DISRUPT YOUR CONNECTIONS TO THE INTERNET, WIRELESS SERVICES, OR PORTIONS THEREOF OR THE USE OF THE SOFTWARE AND RELATED SERVICES AND PRODUCTS."
Don't like any of that info? Contact/chat with them yourself - (chat ticket/live chat) -
https://support.rockstargames.com/categories/200013306?step=ec1acf27
/goodluck
ty for ur time
At the end
Windows firewall disabled, mcafee and similar programs uninstalled
Nope... didnt work. Already did that b4 asking here =(
Didnt work either, i dont think its a communication problem, cos after uninstalled mcafee the game ask for login and password, and activation key, but fail after that
Tryed both before
Indeed i can log but gta5 looks unactivated, when i try to activate it, it says the code its invalid or has been already used...
Nothing uncommon... ill try minimize the programs..
Yeah, i prob should do a clean install of win10 this weekend and try the game on a new freshly formated hard drive
[00000000] Rockstar Games Social Club SDK: RELEASE
[00000000]
[00000000] Command Line Arguments:
[00000000] -scuiurlpath=/scui/v2/desktop
[00000000]
[00000000] Settings:
[00000000] Offline Only Mode: false
[00000000] Launcher Mode: true
[00000000] Running title: gta5
[00000000] Platform: Steam
[00000000] Steam user: lana.civil
[00000000] Language: Portuguese
[00000000] Environment: Production
[00000000]
[00000000] Network initialized
[00000000] RAGE initialized
[00000000]
[00000000] Social Club Directory: C:\Program Files\Rockstar Games\Social Club\
[00000000] Root Data Directory: C:\Users\Thiago\Documents\Rockstar Games\
[00000000] File System Initialized
[00000016] Version Info: 1.1.9.6
[00000016]
[00000016] JSON Interface initialized
[00000016] Metadata initialized
[00000016] Achievement Manager initialized
[00000016] Player Manager initialized
[00000016] Gamer Pic Manager initialized
[00000016] Profile Manager initialized
[00000016] Presence Manager initialized
[00000016] Commerce Manager initialized
[00000016] Task Manager initialized
[00000016] Telemetry Manager initialized
[00000016] Network interface initialized
[00000063] Steam API initialized for steam user: lana.civil
[00000063] Steam Manager initialized
[00000063] Cloud Saves interface initialized
[00000063] Subprocess path: C:\Program Files\Rockstar Games\Social Club\subprocess.exe
[00000094] Rgsc initialized
[00000094]
[00000188] Social Club UI - Entering State: 'LOADING'
[00000188] Social Club UI - Entering State: 'WAITING_FOR_PAGE_LOAD_COMPLETION'
[00000188] UpdateConnectionState :: Connection state changed from offline to online
[00002003] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_BINDINGS'
[00002003] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_PONG'
[00002021] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_READY'
[00002236] Social Club UI - Entering State: 'JAVASCRIPT_READY'
[00002236] Social Club UI - Entering State: 'START_SIGN_IN'
[00002236] Steam build - Attempting to load auto sign in profile.
[00002677] Steam build - had a valid auto sign in profile.
[00002677] Auto sign in profile detected.
[00005471] Social Club UI - Entering State: 'SIGNING_IN'
[00006643] Saved profile for GafanhotoPitbull
[00006643] Signed in online to profile: GafanhotoPitbull
[00006643] Social Club UI - Entering State: 'FINISHED'
[00006643] Finished loading Social Club UI
[00006643]
[00069778] Shutting down...
[2016-07-01 21:26:55.870] [DISPLAY] File version 10000:2f50004 (for E:\Games\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2016-07-01 21:26:55.949] [DISPLAY] File version 10001:90006 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2016-07-01 21:26:56.011] [DISPLAY] File version 10000:3080001 (for E:\Games\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2016-07-01 21:26:56.042] [DISPLAY] Version: |1.0.757.4|1.1.9.6|1.0.776.1|FSP
[2016-07-01 21:26:56.558] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2016-07-01 21:26:57.355] [DISPLAY] Steam initialized successfully
[2016-07-01 21:26:57.371] [DISPLAY] Steam id: 76561198006984376
[2016-07-01 21:26:57.386] [DISPLAY] Steam offline: FALSE
[2016-07-01 21:26:57.386] [DISPLAY] Steam persona: lana.civil
[2016-07-01 21:26:57.417] [DISPLAY] Social Club initializing...
[2016-07-01 21:26:58.103] [DISPLAY] Attempting to create device...
[2016-07-01 21:26:58.119] [DISPLAY] Attempting to initialise DX9 COM object...
[2016-07-01 21:26:58.119] [DISPLAY] Window size: 690 x 496
[2016-07-01 21:26:58.150] [DISPLAY] Successfully created DX Device!
[2016-07-01 21:27:00.051] [DISPLAY] Geo: BR
[2016-07-01 21:28:08.898] [DISPLAY] Uninitializing.
tried using phone connection from another net company but it didnt work out...
used spybot to cleanout that mess, ill scan and try again.
meh, same message as always...
doing a ad and malware scan right now. ill restart and check if worked...
as i passed the antentication phase ill reinstall mcafee and check if i can run the game with it working.
Ty psykoteky for your patience and good will to help me out this mess.
it seems mcafee and spybot were blocking social club communication at the activation phase, even though they were both disabled, if someone experience something like me, UNINSTALL both ad mal and viruses protectin softwares, do your activation, then install them again
Firewall disabled, ports opened, veryfied with portfward.
Socialclub online. (green dot alongside username)
Friends add.
I guess its not a problem with socialclub conection.
BUT always getting those messages : Unable to connect to rockstar servers. AND Files cannot be downloades for GTA Online.
Windows Firewall off, no mal or ad or viruses software installed, router firewall offline, router firewall DNZ or DBZ (dont remember the name) configured to open all ports on my IP.
Could really get a help here. Uninstalled SocialClub times and times then reinstalled. Deleted Cache folder on social Club, im getting out of options here.
Maybe uninstalling and reinstalling the game ?
ps. Also deleted .exe files and runned the verify app at steam. Running all on admin.
Ty for your time.
Next, open admin command prompt - and run each of these commands (some might not work)
*if you are using a static ip on your home network - this may very well reset it - take notes before.
netsh winsock reset
netsh winsock reset catalog
netsh int ip reset
netsh int ipv4 reset
netsh int ipv6 reset
netsh branchcache reset
ipconfig /flushdns
Restart computer after - and try gtav.
Gta Launcher stoped working..
=/ how to undo it ? hehe
tryed
ipconfig release renew flushdns thing
didnt work
Nome do módulo com falha: GTAVLauncher.exe, versão: 1.0.776.1, carimbo de data/hora: 0x5769a56c
Código de exceção: 0xc000001d
Deslocamento da falha: 0x0000000000e558de
ID do processo com falha: 0x22d8
Hora de início do aplicativo com falha: 0x01d1d7f96599fb08
Caminho do aplicativo com falha: E:\Games\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe
Caminho do módulo com falha: E:\Games\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe
ID do Relatório: b671f31e-9d65-4689-88d0-b83d4e293451
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2016-07-07T02:43:56.317153800Z
EventRecordID 99973
Channel Application
Computer Thiago-PC
Security
- EventData
GTAVLauncher.exe
1.0.776.1
5769a56c
GTAVLauncher.exe
1.0.776.1
5769a56c
c000001d
0000000000e558de
22d8
01d1d7f96599fb08
E:\Games\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe
E:\Games\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe
b671f31e-9d65-4689-88d0-b83d4e293451
Programa: Grand Theft Auto V Launcher
Arquivo:
O valor do erro está listado na seção Dados Adicionais.
Ação do Usuário
1. Abra o arquivo novamente. Esta situação pode ser um problema temporário corrigida quando o programa é executado novamente.
2. Se o arquivo ainda não puder ser acessado e
- não estiver na rede, o administrador da rede deverá verificar se não há um problema com a rede e se o servidor puder ser contatado.
- Está em um disco removível, por exemplo, um disquete ou CD-ROM, verifique se o disco está completamente inserido no computador.
3. Verifique e repare o sistema de arquivos ao executar CHKDSK. Para executar CHKDSK, clique em Iniciar, clique em Executar, digite CMD e clique em OK. No prompt de comando, digite CHKDSK /F e pressione ENTER.
4. Se o problema persistir, restaure o arquivo de uma cópia de backup.
5. Determine se outros arquivos no mesmo disco podem ser abertos. Em caso negativo, o disco pode estar danificado. Se for um disco rígido, contate o administrador ou o fornecedor de hardware do computador para obter assistência adicional.
Dados Adicionais
Valor do erro: 00000000
Tipo de disco: 0
- System
- Provider
[ Name] Application Error
- EventID 1005
[ Qualifiers] 49152
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2016-07-07T02:43:56.538655800Z
EventRecordID 99974
Channel Application
Computer Thiago-PC
Security
- EventData
Grand Theft Auto V Launcher
00000000
0