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Sorry that happened to you. Mine has been stable lately but I almost quit playing a few months ago when one of their weekly updates caused frequent unpredictable crashes to desktop. Luckily it got fixed reasonably quickly.
i couldn't remember exactly where the message popped up but i remember i was at the madrazo house gate reading it. the russian guy also texted me that he will call me when things cooled down in cayo perico ( heist is over ). but my money is still the same, i did not get the 1.5M and after waiting 15 minutes i called quits and rage quit the game. came back 30 minutes later and found that the mission is over, but i still did not get my money. i had about 600K left and its still 600K ... now i have to do the whole mission again. what a waste.
what is their support lately, idk . not using it anymore .
thanks. although im not really sure whether a refund if ingame $ is what we need. we need them to really look into this and get a fix. i know it may not be easy making games but something as simple as this should be easy to backtrack.
Why am I saying this? Because after you do Cayo a bunch of times, you'll be wealthy and forget all about this incident. You'll get better and better and faster and faster at it.
Believe me, I've had worse things happen. Try going two weeks without being able to do any heists/races/jobs due to a glitch caused by a script error during halloween week (which ran for two weeks).
i DO agree with you man. forgive me i just recently came back to the game but i think if i did have like billions of cash ingame i would still be pissed at wasting 1hour effort for nothing. its not the cash its the time spent doing it that really gets me. i need Dave's chakra stone for this but ill get over it soon.
thanks i have already sent them a ticket. that was 8 hours ago. haven't heard from them yet. hopefully they can make a report to the devs since its recurring already and its been here for more than a year base on some of the comments. they should really fix it.
I'm not really sure what you want them to fix.
As far as I can tell, your PC lost communication with their servers, either by something on your end, their end or something in between, at a really bad time. On the occasions when that happens (and for me, they have been very rare occasions), you can lose progress, money or both. But not always, it depends on exactly what's going down. It's really not a big deal unless it causes a glitch that breaks things for your character. Of course it sucks that you lost the money from the heist. Of course. But as I said, you'll likely be doing Cayo a lot and you'll make up for it quickly. Don't think of it as a waste of time, think of it as a dry run or a learning experience.
Don't worry too much, it only takes like 45 min to do the entire thing again, you'll be doing it a lot since it's one of the best ways to get easy money.
From what I've read here and on r/gtaonline, R* probably won't understand your issue but will give you some money anyway. :)
does that make your point louder ? or make you look cool ?
being a customer and being a free man i have every right to express my dissatisfaction with what i bought. what ? i cant say anything bad about a game i bought ?