Unable to play GTA due to old deleted email account

[Tim]

I have GTA 5 in my library but every time i download it and try to play, Rockstar's dumb ass launcher won't let me play because it keeps requesting me to verify my deleted email address. Unfortunatley i cannot contact Rockstar due there ♥♥♥♥♥♥ customer service and lack of actually being able to have a conversation with them. Leaving me to not play a game i once paid $60 dollars for but also not being able to fix the problem.

[Sh4rkill3r]

try launching the game with "-launchDirectly" parameter.

[BlazeD]

Yea...its the LAUNCHER thats dumb.

[Tim]

How do i launch with the parameter?

[Sh4rkill3r]

Originally posted by Tim:

How do i launch with the parameter?

right click on the gta5 game on the steam library list. -> properties -> define launch parameters.

[Tim]

Alright i'll let you know if it works. I have to download the game again because i got pissed off.

[Tim]

Ok, it launched the game but i couldn't play story mode or anything because of a popup saying i've been signed out of my social club and i couldn't sign in or anything, the only option it gave me was to quit the game... Rockstar is such a pain the ass.

[psykoteky]

And for people bumping this 2020 thread in 2024 -
and the copypasta on account recovery, forgotten/hacked accounts/deleted emails-
Fun times. Join the neverending flood of this nonsense. Much info - click and read -
https://steamcommunity.com/app/271590/discussions/0/3811787298086212982/#c3811787298086583512 - if you unlink - you lose the game(s).

tl;dr/lazy - use this link below to contact R* without logging in to RECOVER your/the already linked social club account/fix/change email to one you have access to. Be explicit in stating that. Yep, many hoops to jump to prove you are the owner, have the steam account, cdkey etc, and days to wait/repeat yourself -
https://support.rockstargames.com/categories/360002126893?step=29c52d9f

There is also livechat, and phonecallback - but they require you to actually sign into a social club account to access them. From there - it is completely YMMV. I'd lean to phonecallback as of late. Most report no success with livechat and account recovery over the last year.

/goodluck - for some it is a couple hours, others days/weeks, multiple tries.







Old -

Plenty info here for ways to contact (email-no signin // new account to access web chat), as well as the info they usually/will require for proof/ownership of your steam acc, r* key, etc.
https://steamcommunity.com/app/271590/discussions/0/1733207382033941083/#c1733207382033951264

Annoying yes, but you can get to them and they can change your email to a functional one.
Goodluck.

[Tim]

I appreciate that however, i looked and followed the steps to the thread and see no methods to contact them, it just gives "relevant solutions" unless i'm blind? idk.

[psykoteky]

"Preferably you WANT to live/web chat with support - give them your steam info/cdkey and sort out the problem. If you CAN'T log into the website - create a NEW social club account ON the website using a *NEW* email, VERIFY the NEW email, and use THAT to chat."
^^^^^
"Livechat/webchat showing up under purchase/activation - product activation - pc atm."
Avatar top right, help, support. Currently see / may be others -
Gtav, Purchase/activation/ - product activation - pc - contact us
Chat ticket < 30mins

"Don't wanna login/make new accounts and all that jazz? Contact them without logging in.
https://support.rockstargames.com/categories/200013106?step=9c11f443
(yes, it is simply to make a email/ticket - no livechat - at time of this edit -.-)"

[Tim]

Yes i'm signed in to a new account, and don't see any way to contact or chat. i only see where it gives "relevent solutions"

edit: i found it. much appreciated.

[Tim]

Yeah i got it, just contacted them. Thanks for the help and we'll see if they can resolve this issue. I will keep you updated.

[Elle]

Originally posted by Tim:

Yeah i got it, just contacted them. Thanks for the help and we'll see if they can resolve this issue. I will keep you updated.

My friend have the same problem, it worked for you?

[ChickenBalls]

Originally posted by Miguel O'garcha:

Originally posted by Tim:

Yeah i got it, just contacted them. Thanks for the help and we'll see if they can resolve this issue. I will keep you updated.

My friend have the same problem, it worked for you?

my uncle has the same problem too
because he has Alzheimer

[Frake]

I have the same problem. I've contacted Rockstar and they keep saying they want a screenshot of the purchase receipt in my email.

My email was deleted so I can't.

I explain this to them and they just repeat over and over. It's clearly automated, and no help for me.

I bought the game 13 years ago. I wouldn't have a receipt still anyway.