Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
This thread is valid for - lost/corrupt emails, lost/forgotten passwords, hacked accounts, verification emails, product activations, account links/issues/questions, general r* support, livechat, callbacks, changing account email, info - and on and on and on. If you've simply lost the password for logging into your actual email - there are other paths to take to recover that access, before simply changing emails at R*'s end.
tl;dr - #2 in link for 'fastest' help -
https://steamcommunity.com/app/271590/discussions/0/3282569322816201721/#c3282569322817162179
Old - still relevant / Yes, this is in regards to the "this steam account is already linked to another.. blah blah". 1 steam account = 1 cdkey = 1 social club account. Unlinking is not what you want - and no, you also cannot create a new social club account through the launcher. Also assumes you cannot log into the game, are NOT banned, nor log into the website to see your info. R* also implies that you cannot use 1 email for multiple SC accounts. Yes, many people have multiple accounts and routinely get them confused and attempt to log in with the wrong ones too. -.-
+++++++++++++++++++++++
++++Contact R* support.++++
+++++++++++++++++++++++
(check your spam folder - and that you haven't blocked them)
*** Recently, they have also changed the website, and may be still working on it - options are appearing that were not there hours/days ago. If you have issues - try diff browser, isp, computer, disable adblock/scriptblocking, possibly cellphone/vpn - blah blah. No longer care about inability to open a website that may/may not be in "turmoil".
Preferably you WANT to live/web chat with support - give them your steam info/cdkey and sort out the problem. If you CAN'T log into the website - create a NEW social club account ON the website using a *NEW* email, VERIFY the NEW email, and use THAT to chat. (you can submit a email ticket - if you don't care about the wait and want to add the risk that the underpaid bot/support help incorrectly responds to you - further prolonging your issue). There also appears to be a button to request a callback if you won't go into a seizure if someone calls you on the phone. The buttons and options change - look around under the various places for WEB TICKET / livechat or callback. zzzzz.
*Edit - Look - almost a year later - still updating this horsedung. There is/used to be a livechat/webchat option. They also had a callback button for support to call you back. Whether or not those buttons are "still" there - who knows. I quit looking, they were changing the website every day or 2 for weeks.
Livechat/webchat showing up under purchase/activation - product activation - pc - contact us - for me atm. YMMV obviously as the person may decide tonight they just don't care - and you are in wrong place. And just because I'm tired of people being incapable of finding the place mentioned above -
https://support.rockstargames.com/categories/200013306?step=ec1acf27
*has also started requesting activation code - permanent/temp change - who knows.
Can rightclick gtav in steam, properties, manage, cdkeys - and try that.
https://support.rockstargames.com/
Gtav, Online play, Can't login. Scroll to bottom. There are various methods of contact.
Wait for them - explain your situation, and they'll help you correct the problem.
(currently the above location shows something else - the website keeps changing)
Look around yourself in the other options.
*IF you use a website like emailondeck.com to have a TEMPORARY EMAIL - you need to understand that site dumps emails in 12-24 hours. You REALLY NEED TO LIVECHAT or callback when requesting help from R* using this method. If you need to use an email ticket - the next section is for email and DOES NOT REQUIRE YOU TO LOG IN (at the time of this post). Of course, there are other email options - including you using your other.. legit.. emails. You have more than one, correct? (I hope so any way...)
Don't wanna login/make new accounts and all that jazz? Contact them without logging in.
https://support.rockstargames.com/categories/200013106?step=9c11f443
(yes, it is simply to make a email/ticket - no livechat - at time of this edit -.-)
Assumed generic email response detailing info they 'required' at the time of the email-
https://steamcommunity.com/app/271590/discussions/0/1743355067114183922/#c1743355067114444934
If you are here because you don't know the email but 'can log in' -
YMMV with this - You can also 'fake' purchase a game on R* launcher / get to checkout screen/etc and it should show you the email tied to that account if that is all you need to jog your memory too.
I will no longer be updating this garbage. Seriously - easily 500+ posts nos attempting to help people get going again and receiving grief from half.
*** Months ago R* force logged everyone out and required everyone to log back in. Since steam automatically logged in - people have long since forgot their email/passwords (you could even CHANGE your PASSWORD on the social club website - and steam would still automatically log in with no prompt). They have also long since lost access.... to their social club accounts(phished, hacked, poor password security, keyloggers, you name it) - to which the steam DRM also protected them. Of course, other reasons like old unused emails purged, etc etc. Regardless - many users have come back and stated the email on record at R* was NOT the one they thought was. Toss onto the pile that R* is having issues/delays in sending password resets, their website changes and updates (like not allowing usernames anymore and only emails) - it has been nothing short of a complete disaster. -.-
***You may have already had your steam linked via MaxPayne3 or LANoire. You may have also already "removed" a copy from steam due to banning. Your gift "should" be giving you back the same cd key - making gtav unable to go online on that steam account again. Yes, this error can sometimes happen due to ISP/dns/connectivity issues. That varies based on your problem - last time played, etc. There is more info the other social club / connectivity issue links on my profile.
https://steamcommunity.com/app/271590/discussions/0/152392549355167222/#c1617220671496237121
#forgot email, no email, no recovery email, forgot password, account already linked, account not linked, account linked to something else, unable to access rockstar account, unable to activate account, and on and on why are you reading these?
hello i can help me as soon as i go gta v online as it opens it crashes
[2018-09-06 21:16:41.001] [DISPLAY] Using DPI 96
[2018-09-06 21:16:41.061] [DISPLAY] File version 10000:5d50000 (for D:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2018-09-06 21:16:41.212] [DISPLAY] File version 10002:40000 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2018-09-06 21:16:41.262] [DISPLAY] File version 10000:5d50000 (for D:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2018-09-06 21:16:41.276] [DISPLAY] Version: |1.0.1493.0|1.2.4.0|1.0.1493.0|FSP
[2018-09-06 21:16:41.737] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2018-09-06 21:16:42.031] [DISPLAY] Steam initialized successfully
[2018-09-06 21:16:42.035] [DISPLAY] Steam id: 76561198273170410
[2018-09-06 21:16:42.039] [DISPLAY] Steam offline: FALSE
[2018-09-06 21:16:42.043] [DISPLAY] Steam persona: Billando
[2018-09-06 21:16:42.064] [DISPLAY] Social Club initializing...
[2018-09-06 21:16:42.696] [DISPLAY] Attempting to create device...
[2018-09-06 21:16:42.700] [DISPLAY] Attempting to initialise DX9 COM object...
[2018-09-06 21:16:42.958] [DISPLAY] Window size: 690 x 496
[2018-09-06 21:16:42.984] [DISPLAY] Successfully created DX Device!
[2018-09-06 21:16:51.219] [DISPLAY] Geo: FI
[2018-09-06 21:16:58.696] [DISPLAY] Launching game...
[2018-09-06 21:16:58.700] [DISPLAY] (path: D:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "D:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe" -StraightIntoFreemode)
[2018-09-06 21:17:13.255] [WARNING] Device lost.
[2018-09-06 21:17:13.257] [WARNING] Resetting device...
[2018-09-06 21:17:14.451] [DISPLAY] Reset succeeded.
[2018-09-06 21:20:55.190] [WARNING] Device lost.
[2018-09-06 21:20:55.191] [WARNING] Resetting device...
[2018-09-06 21:20:55.673] [ ERROR ] GameComm: ReadFile failed.
[2018-09-06 21:20:55.756] [DISPLAY] Reset succeeded.
[2018-09-06 21:20:55.886] [DISPLAY] Game exited with code 0xc0000005
[2018-09-06 21:20:55.886] [ ERROR ] Unable to stat out-file!
[2018-09-06 21:20:55.888] [ ERROR ] ************************************************************************
[2018-09-06 21:20:55.888] [ ERROR ] * Setting error condition
[2018-09-06 21:20:55.889] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2018-09-06 21:20:55.889] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2018-09-06 21:20:55.889] [ ERROR ] * Extra:
[2018-09-06 21:20:55.889] [ ERROR ] * Localised: Launcher error. Code: 107
[2018-09-06 21:20:55.889] [ ERROR ] ************************************************************************
[2018-09-06 21:20:55.891] [ ERROR ] Unable to read out-file!
[2018-09-06 21:20:55.894] [ ERROR ] ************************************************************************
[2018-09-06 21:20:55.894] [ ERROR ] * Setting error condition
[2018-09-06 21:20:55.895] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2018-09-06 21:20:55.895] [ ERROR ] * Code: -1073741819 (c0000005)
[2018-09-06 21:20:55.895] [ ERROR ] * Extra:
[2018-09-06 21:20:55.896] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.
Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.
If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2018-09-06 21:20:55.896] [ ERROR ] ************************************************************************
[2018-09-06 21:20:55.898] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2018-09-06 21:20:55.911] [ ERROR ] Unable to clear in-file and out-file!
[2018-09-06 21:22:21.095] [DISPLAY] Uninitializing.
Better yet - you've been on my profile - you see the c000005 in your log.
There is a link on my profile too.
email: iamstupid@gmail.com
password: nexttimewritepasswordsdowngg
Seriously, just write ♥♥♥♥ down if you forget things so easily. Then again, you might forget that too.
bruh u act like 5 years ago we were thinking oh i need to write this down so i can later play when i get a pc .. stop it we just wanna play the game
however there is currently an outage and a pandemic going on and most of rockstar is fired. perhaps that is why its currently not working for you.
I HAVE the ability to get into my account. Literally the only thing I want to do is change it so the launcher just shows my email when I try to open GTA V. That's it. I just want to see what my stored email/password is. So where on my computer is the email and login credentials being stored? This is not something where I need help getting into my account. I simply need to see where signon information is being stored.
God ♥♥♥♥ it I should just play Witcher 3 instead or clean my place