GTA V crashing.

[Vlad]

Hello, so I bought my GTA V a week ago but I have constant crashes for some reason since I play it. I'm playing for like 10/15 minutes and the game freezes and crashes.
Both GTA V and GTA Online are crashing.
I'm running PC with Intel Core i5-4690 3.50GHz, Graphics Card AMD Radeon R7 370, 8gb of ram.
I tried literally everything I found on google, typed Rockstar support, I did everything they told me (verify files, upgrade directx, video card drivers and MANY others) but in the end the result is always the same- the game crashes.
Please, help!

[TechCaliburr]

Your video card is terrible, very low-end. That's probably why your game is crashing.

[Vlad]

I have a friend running it without a single crash with Nvidia Geforce GT610 so I don't think my video is terrible.

[Moby The Duck]

Try lowering your settings and resolution.

[Vlad]

I did, even with low graphics or safe mode the game crashes.

[Scheneighnay]

Try running with the performance monitor in the background.
Whatever's at 100% when it crashes could be the issue.

Also what OS are you on? I know 7 and 10 handle memory a little differently from one another.

Regardless, I've noticed the game runs like ♥♥♥♥ on AMD GPUs. One that would normally be a total upgrade from an Nvidia GPU for any other game can still run worse.

[Alkpaz]

doesn't crash fer me yo.

[Ooga]

Clean your PC. Run Malwarebytes. Get AdwCleaner and Junkware Removal Tool from bleepingcomputer.com/download/windows/ and run them.

I had issues with crashing like that, tried every fix I could find, and nothing worked until I cleaned my PC. So, maybe you can skip a lot of trial and error and get it solved right off the bat by just skipping to that step.

[Vlad]

I'm using Windows 10.
@Ooga Thanks for the suggestion, I cleaned my PC, but sadly the game keeps crashing. I passed a heist and everything was ok for like an hour, but when I logged in later it crashed in 5 minutes. x(

[Scheneighnay]

The issue might just be your lack of RAM.
Right now I'm using 8.5gb while playing.

[marklJs]

There is no fix for crashing.

[TechCaliburr]

Originally posted by Scheneighnay:

The issue might just be your lack of RAM.
Right now I'm using 8.5gb while playing.

Can't be. I have 8 as well. Idk why on earth his game is crashing.

[psykoteky]

Plenty of fixes for crashing... the real trick is being methodical about troubleshooting it. The joy of google and to some extent R* - they aren't too specific in how things need to happen, or... you could be looking at dated/irrelevant fixes.

Verify files - good. Upgrade gpu drivers, directx and others - not so good. If you only upgraded those things... I'd seriously suggest using DDU to safemode clean your gpu drivers and then reinstall them. As for directx, I've seen many instances of "upgrading"/installing directx not actually fix/replace anything - whereas manual removal of the files - and then installing yielded much better results. As for the questionable 8gb issue - programs in background, resolution, settings, and OS can all play a part of a possible full memory/pagefile swapping/crashes. What works for some on 8gb - isn't the same set of variables for others.

I'd run gtav - til it crashes. Close it out.
Hit windowskey+R - eventvwr.msc - custom view - administrative events. Sort by timestamp and look at the most recent 4-5 and look for ones relating to gtav. Those crash reports may very well point at some another file/conflict as well as give you an error code. Ex- Couple days ago someone was having "random" crashes related to gtav and it was an "issue" with steam overlay.
Gtav was fine, steam overlay was fine - the problem was within dx/gpu drivers.

I'd also open my documents / rockstar games / gtav / launcher.log - copy/post the contents too.

The error codes/crash reports would help in a good way to point at more things to test/check.

[Hulkachan]

Originally posted by Vlad:

Hello, so I bought my GTA V a week ago but I have constant crashes for some reason since I play it. I'm playing for like 10/15 minutes and the game freezes and crashes.
Both GTA V and GTA Online are crashing.
I'm running PC with Intel Core i5-4690 3.50GHz, Graphics Card AMD Radeon R7 370, 8gb of ram.
I tried literally everything I found on google, typed Rockstar support, I did everything they told me (verify files, upgrade directx, video card drivers and MANY others) but in the end the result is always the same- the game crashes.
Please, help!

Its your ram maybe, definetly not your card since my old R7 250 ran GTA online just fine. This game is very demanding so try getting an extra stick of ram.

[Hulkachan]

Originally posted by psykoteky:

Plenty of fixes for crashing... the real trick is being methodical about troubleshooting it. The joy of google and to some extent R* - they aren't too specific in how things need to happen, or... you could be looking at dated/irrelevant fixes.

Verify files - good. Upgrade gpu drivers, directx and others - not so good. If you only upgraded those things... I'd seriously suggest using DDU to safemode clean your gpu drivers and then reinstall them. As for directx, I've seen many instances of "upgrading"/installing directx not actually fix/replace anything - whereas manual removal of the files - and then installing yielded much better results. As for the questionable 8gb issue - programs in background, resolution, settings, and OS can all play a part of a possible full memory/pagefile swapping/crashes. What works for some on 8gb - isn't the same set of variables for others.

I'd run gtav - til it crashes. Close it out.
Hit windowskey+R - eventvwr.msc - custom view - administrative events. Sort by timestamp and look at the most recent 4-5 and look for ones relating to gtav. Those crash reports may very well point at some another file/conflict as well as give you an error code. Ex- Couple days ago someone was having "random" crashes related to gtav and it was an "issue" with steam overlay.
Gtav was fine, steam overlay was fine - the problem was within dx/gpu drivers.

I'd also open my documents / rockstar games / gtav / launcher.log - copy/post the contents too.

The error codes/crash reports would help in a good way to point at more things to test/check.

Best comment.

[Vlad]

So, when it crashes there's a warning and an error.
The warning is: "Display driver amdkmdap stopped responding and has successfully recovered."
And the error: "Faulting application name: GTA5.exe, version: 1.0.1290.1, time stamp: 0x5a278c81
Faulting module name: GTA5.exe, version: 1.0.1290.1, time stamp: 0x5a278c81
Exception code: 0xc0000005
Fault offset: 0x000000000155be28
Faulting process id: 0x1938
Faulting application start time: 0x01d391504264fa2f
Faulting application path: G:\Steameksdi\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: G:\Steameksdi\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: b0d80161-e2f9-4a0e-8b0f-197ae388e960
Faulting package full name:
Faulting package-relative application ID: "

And there goes the content.

[2018-01-19 20:06:33.417] [DISPLAY] Using DPI 96
[2018-01-19 20:06:33.441] [DISPLAY] File version 10000:50a0001 (for G:\Steameksdi\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2018-01-19 20:06:33.442] [DISPLAY] File version 10002:30001 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2018-01-19 20:06:33.443] [DISPLAY] File version 10000:50a0002 (for G:\Steameksdi\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2018-01-19 20:06:33.443] [DISPLAY] Version: |1.0.1290.1|1.2.3.1|1.0.1290.2|FSP
[2018-01-19 20:06:33.896] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2018-01-19 20:06:34.191] [DISPLAY] Steam initialized successfully
[2018-01-19 20:06:34.192] [DISPLAY] Steam id: 76561198254975693
[2018-01-19 20:06:34.192] [DISPLAY] Steam offline: FALSE
[2018-01-19 20:06:34.192] [DISPLAY] Steam persona: Vlad
[2018-01-19 20:06:34.193] [DISPLAY] Social Club initializing...
[2018-01-19 20:06:34.549] [DISPLAY] Attempting to create device...
[2018-01-19 20:06:34.549] [DISPLAY] Attempting to initialise DX9 COM object...
[2018-01-19 20:06:34.574] [DISPLAY] Window size: 690 x 496
[2018-01-19 20:06:34.611] [DISPLAY] Successfully created DX Device!
[2018-01-19 20:06:36.717] [DISPLAY] Geo: BG
[2018-01-19 20:06:41.692] [DISPLAY] Launching game...
[2018-01-19 20:06:41.692] [DISPLAY] (path: G:\Steameksdi\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "G:\Steameksdi\steamapps\common\Grand Theft Auto V\GTA5.exe" -StraightIntoFreemode)
[2018-01-19 20:27:02.185] [WARNING] Device lost.
[2018-01-19 20:27:02.354] [DISPLAY] Reset succeeded.
[2018-01-19 20:29:03.833] [ ERROR ] GameComm: ReadFile failed.
[2018-01-19 20:29:04.231] [DISPLAY] Game exited with code 0xc0000005
[2018-01-19 20:29:04.232] [ ERROR ] Unable to stat out-file!
[2018-01-19 20:29:04.247] [ ERROR ] ************************************************************************
[2018-01-19 20:29:04.247] [ ERROR ] * Setting error condition
[2018-01-19 20:29:04.247] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2018-01-19 20:29:04.247] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2018-01-19 20:29:04.247] [ ERROR ] * Extra:
[2018-01-19 20:29:04.247] [ ERROR ] * Localised: Launcher error. Code: 107
[2018-01-19 20:29:04.247] [ ERROR ] ************************************************************************
[2018-01-19 20:29:04.247] [ ERROR ] Unable to read out-file!
[2018-01-19 20:29:04.254] [ ERROR ] ************************************************************************
[2018-01-19 20:29:04.254] [ ERROR ] * Setting error condition
[2018-01-19 20:29:04.254] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2018-01-19 20:29:04.254] [ ERROR ] * Code: -1073741819 (c0000005)
[2018-01-19 20:29:04.254] [ ERROR ] * Extra:
[2018-01-19 20:29:04.254] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2018-01-19 20:29:04.254] [ ERROR ] ************************************************************************
[2018-01-19 20:29:04.254] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2018-01-19 20:29:04.266] [ ERROR ] Unable to clear in-file and out-file!

I also reinstalled gpu drivers.