Grand Theft Auto V Legacy

Grand Theft Auto V Legacy

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MastaMaska Dec 7, 2016 @ 6:15pm
Crashes on startup
My Gta V crashes on startup right after it finishes the siren cutscene thing. I've tried reinstalling but that didn't change anything. My PC specs are:

16gb RAM

Processor:AMD FX(TM)-4100 Quad-Core Processor 3.6ghz

I'm running on Windows 10 64bit

Graphics: NVIDIA GeForce GTX 960

Please help!
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Showing 1-7 of 7 comments
psykoteky Dec 7, 2016 @ 6:25pm 
Rightclick steam, run steam as admin.
Rightclick gtav in steam, properties, local files tab, verify integrity of game cache.
Open steam/steamapps/common/gtav/installers - rightclick socialclubsetup - run as admin.
Try gtav again.

Still don't work? Google adwcleaner toolslib - download - and scan/clean the pc. This is common since the last update. Additional software from lavasoft, hidemyip, safeIP's, Astril, and web companion are also having issues and need to be uninstalled/disabled.(astril can be configured) Try gtav after it scans/cleans/restarts.

If you use/used any mods/menus/trainers - speak up~

If it still crashes/has issues-- post all 3.
1-Open my docs / rockstar games / gtav / launcher.log - copy it all and post it here.
2-Open my docs / rockstar games / socialclub_launcher.log - copy it all and post it here.
3-Then start/run (winkey+R) - eventvwr.msc - custom views - admin events - sort by timestamp.
Find/copy/post the gtav related crash log.
Last edited by psykoteky; Dec 7, 2016 @ 6:25pm
MastaMaska Dec 7, 2016 @ 7:14pm 
I tried both the top two and they didn't work, same result. I'm not currently using any mods.

Here's my launcher.log gtav

[2016-12-07 21:56:25.777] [DISPLAY] Using DPI 96
[2016-12-07 21:56:29.915] [DISPLAY] File version 10000:36d0001 (for C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2016-12-07 21:56:29.984] [DISPLAY] File version 10002:8 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2016-12-07 21:56:30.048] [DISPLAY] File version 10000:3aa0001 (for C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2016-12-07 21:56:30.071] [DISPLAY] Version: |1.0.877.1|1.2.0.8|1.0.938.1|FSP
[2016-12-07 21:56:30.554] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2016-12-07 21:56:31.030] [DISPLAY] Steam initialized successfully
[2016-12-07 21:56:31.036] [DISPLAY] Steam id: 76561198044408285
[2016-12-07 21:56:31.043] [DISPLAY] Steam offline: FALSE
[2016-12-07 21:56:31.049] [DISPLAY] Steam persona: sage
[2016-12-07 21:56:31.083] [DISPLAY] Social Club initializing...
[2016-12-07 21:56:32.026] [DISPLAY] Attempting to create device...
[2016-12-07 21:56:32.033] [DISPLAY] Attempting to initialise DX9 COM object...
[2016-12-07 21:56:32.053] [DISPLAY] Window size: 690 x 496
[2016-12-07 21:56:32.753] [DISPLAY] Successfully created DX Device!
[2016-12-07 21:56:35.854] [DISPLAY] Geo: US
[2016-12-07 21:56:42.664] [DISPLAY] Launching game...
[2016-12-07 21:56:42.671] [DISPLAY] (path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe")
[2016-12-07 21:57:13.440] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2016-12-07 21:57:13.440] [WARNING] Device lost.
[2016-12-07 21:57:13.440] [WARNING] Resetting device...
[2016-12-07 21:57:13.472] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2016-12-07 21:57:17.149] [DISPLAY] Reset succeeded.
[2016-12-07 21:57:17.172] [DISPLAY] Game exited with code 0xc0000005
[2016-12-07 21:57:17.172] [ ERROR ] Unable to stat out-file!
[2016-12-07 21:57:17.175] [ ERROR ] ************************************************************************
[2016-12-07 21:57:17.175] [ ERROR ] * Setting error condition
[2016-12-07 21:57:17.177] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2016-12-07 21:57:17.178] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2016-12-07 21:57:17.178] [ ERROR ] * Extra:
[2016-12-07 21:57:17.178] [ ERROR ] * Localised: Launcher error. Code: 107
[2016-12-07 21:57:17.178] [ ERROR ] ************************************************************************
[2016-12-07 21:57:17.181] [ ERROR ] Unable to read out-file!
[2016-12-07 21:57:17.184] [ ERROR ] ************************************************************************
[2016-12-07 21:57:17.184] [ ERROR ] * Setting error condition
[2016-12-07 21:57:17.185] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2016-12-07 21:57:17.187] [ ERROR ] * Code: -1073741819 (c0000005)
[2016-12-07 21:57:17.187] [ ERROR ] * Extra:
[2016-12-07 21:57:17.187] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2016-12-07 21:57:17.187] [ ERROR ] ************************************************************************
[2016-12-07 21:57:17.192] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2016-12-07 21:57:17.206] [ ERROR ] Unable to clear in-file and out-file!
[2016-12-07 21:57:21.820] [DISPLAY] Uninitializing.
MastaMaska Dec 7, 2016 @ 7:15pm 
and this is the launcher.log for socialclub

[00000000] Wed Dec 07 21:56:31 2016
[00000000] Rockstar Games Social Club SDK: RELEASE
[00000000]
[00000000] Command Line Arguments:
[00000000] -scuiurlpath=/scui/v2/desktop
[00000000]
[00000000] Settings:
[00000000] Offline Only Mode: false
[00000000] Launcher Mode: true
[00000000] Running title: gta5
[00000000] Platform: Steam
[00000000] Steam user: sage
[00000001] Language: English
[00000001] Environment: Production
[00000002]
[00000002] Network initialized
[00000002] Presence Supported: 0
[00000002] Friends Supported: 0
[00000002] Connection State Change Supported: 0
[00000002] Achievements Supported: 0
[00000002] Autologin/Transfer Supported: 0
[00000003] RAGE initialized
[00000003]
[00000006] Social Club Directory: C:\Program Files\Rockstar Games\Social Club\
[00000006] Root Data Directory: C:\Users\Zach\Documents\Rockstar Games\
[00000006] File System Initialized
[00000031] Version Info: 1.2.0.8
[00000031]
[00000031] JSON Interface initialized
[00000031] Metadata initialized
[00000031] Achievement Manager initialized
[00000031] Player Manager initialized
[00000031] Gamer Pic Manager initialized
[00000031] Profile Manager initialized
[00000031] Presence Manager initialized
[00000031] Commerce Manager initialized
[00000032] Task Manager initialized
[00000034] Telemetry Manager initialized
[00000034] Network interface initialized
[00000094] Steam API initialized for steam user: sage
[00000094] Steam Manager initialized
[00000094] Cloud Saves interface initialized
[00000097] Browser Cache Directory: C:\Users\Zach\Documents\Rockstar Games\Social Club\Launcher\Renderer\
[00000097] Subprocess path: C:\Program Files\Rockstar Games\Social Club\subprocess.exe
[00000102] Rgsc initialized
[00000102]
[00001036] Social Club UI - Entering State: 'LOADING'
[00001036] Social Club UI - Entering State: 'WAITING_FOR_PAGE_LOAD_COMPLETION'
[00001036] UpdateConnectionState :: Connection state changed from offline to online
[00004088] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_BINDINGS'
[00004088] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_PONG'
[00004101] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_READY'
[00004325] Social Club UI - Entering State: 'JAVASCRIPT_READY'
[00004325] Social Club UI - Entering State: 'START_SIGN_IN'
[00004325] Steam build - Attempting to load auto sign in profile.
[00004728] Steam build - had a valid auto sign in profile.
[00004728] Auto sign in profile detected.
[00006909] Social Club UI - Entering State: 'SIGNING_IN'
[00008380] Saved profile for Mebendazole
[00008384] Signed in online to profile: Mebendazole
[00008385] Social Club UI - Entering State: 'FINISHED'
[00008385] Finished loading Social Club UI
[00008385]
[00010704] Cloud Save Beta Access Queried: Has Access
[00010727] Identifying conflicts
[00010820] Resolving cloud file: 'SGTA50015'
[00010820] The local file's file was not registered for upload.
[00010820] The local file had a client last modified date (1479936267) matches the results from the server's (1479936267)
[00010820] The local file's server last modified time (1479936267) matches the results from the server (1479936267)
[00010820] The local file's file version (0) matches the file version of the server (0)
[00010820] The local file's file size (575560) matches the file size of the server (575560)
[00010820] Cloud File: 'SGTA50015' - Conflict State: 0
[00010820] Identifying conflicts completed with success (0 total conflicts) (code: 0)
[00010825] Uploading files to the cloud.
[00010825] Uploading files completed with success (0 files uploaded) (code: 0)
[00010831] Downloading files from the cloud.
[00010831] Downloading files completed with success (0 files downloaded) (code: 0)
[00010837] Deleting unregistered cloud files
[00010837] Deleting unregistered cloud files completed with success (0 files deleted) (code: 0)
[00010842] Merging cloud files on disk.
[00010842] Merging cloud files completed with success (0 files merged) (code: 0)
[00048934] Shutting down...
psykoteky Dec 7, 2016 @ 7:30pm 
Would still like to see the 3rd requested report-

Then I'd give this link a look at for your c000005 error-
http://steamcommunity.com/app/271590/discussions/0/152390648081150776/#c152390648081159781

And just incase - currently not using mods... means you have used them in the past?
A screenshot you can use to compare/doublecheck your gtav dir just incase.
If its in the dir and not in the screenshot - it should be moved (unless its commandline.txt)
http://steamcommunity.com/sharedfiles/filedetails/?id=578295928
Last edited by psykoteky; Dec 7, 2016 @ 7:32pm
MastaMaska Dec 8, 2016 @ 3:09pm 
Sorry i had trouble finding the third one, is this it?
Also i have used mods in the past but I should be running a clean version if I removed them all correctly

Log Name: Application
Source: Application Error
Date: 12/7/2016 9:07:44 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Zach-PC
Description:
Faulting application name: GTA5.exe, version: 1.0.877.1, time stamp: 0x57eb8de4
Faulting module name: DSOUND.dll, version: 0.0.0.0, time stamp: 0x56732b16
Exception code: 0xc0000005
Fault offset: 0x00000000000011c1
Faulting process id: 0x26c
Faulting application start time: 0x01d25110f0070b6f
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\DSOUND.dll
Report Id: 65418ed3-f983-40de-9790-772d04a7a3ed
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-12-08T05:07:44.281556300Z" />
<EventRecordID>8313</EventRecordID>
<Channel>Application</Channel>
<Computer>Zach-PC</Computer>
<Security />
</System>
<EventData>
<Data>GTA5.exe</Data>
<Data>1.0.877.1</Data>
<Data>57eb8de4</Data>
<Data>DSOUND.dll</Data>
<Data>0.0.0.0</Data>
<Data>56732b16</Data>
<Data>c0000005</Data>
<Data>00000000000011c1</Data>
<Data>26c</Data>
<Data>01d25110f0070b6f</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\DSOUND.dll</Data>
<Data>65418ed3-f983-40de-9790-772d04a7a3ed</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Last edited by MastaMaska; Dec 8, 2016 @ 3:10pm
psykoteky Dec 8, 2016 @ 3:37pm 
dsound.dll is not a vanilla gtav file and should be removed.

The screenshot above should help you remove other potential files that shouldn't be there too.

The quicker way without the screenshot is-
Open gtav folder - enabling viewing file extensions.
Delete ANYTHING that is NOT a folder AND is NOT a .RPF file.
Verify cache.
Last edited by psykoteky; Dec 8, 2016 @ 3:53pm
MastaMaska Dec 8, 2016 @ 4:02pm 
I deleted the files you told me to and verified it and it fixed it. Thank you so much
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Date Posted: Dec 7, 2016 @ 6:15pm
Posts: 7