No one has ever been able to help me.

[Dr-Diabetic413]

Before I start, I want to say that I've heard it all, seen it all, tried it all. I've been told I don't know enough about my computer and I have had no positive results from anything anyone has ever suggested to me over this.

My copy of GTA V, that I downloaded from steam, crashes always. I'll put the launcher log down at the bottom. The reason I have so many hours logged on it is because if I mod my copy (**this problem started the day I bought the game**), it will work just fine but I would like to play online. I can also get the game to work if I run 2 hours of harddrive diagnostics, ram diagnostics, other computer hardware diagnostics and windows diagnostics but once I close out of the game, I have to do it all again in order to play for more than 20 seconds. I really really really really do not think that it is a hardware issue. It didnt work when I have my GTX960 in my computer and still doesnt work with my GTX1070.

How could it be a hardware issue if my computer has passed every single hardware and software test I have ran on it and the only game, let me say that again, the ONLY game my computer will not run is GTA V?

I have downloaded the game nearly 20 times on to 5 different drives. I've gone through and deleted files to run steam file verify and had files reinstalled too many times to count. Steam claims all the files are verified and there are zero errors coming from my computer. I've deleted and updated every single driver for my computer numerous times, removed everything from usb ports, updated c++ software and everything else under the sun that you could think of to try and fix this.

Please someone for the love of god help me.

Launcher:
[2017-01-21 21:27:08.892] [DISPLAY] Using DPI 96
[2017-01-21 21:27:08.952] [DISPLAY] File version 10000:3b00002 (for F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2017-01-21 21:27:09.012] [DISPLAY] File version 10002:10000 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2017-01-21 21:27:09.071] [DISPLAY] File version 10000:3b00002 (for F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2017-01-21 21:27:09.091] [DISPLAY] Version: |1.0.944.2|1.2.1.0|1.0.944.2|FSP
[2017-01-21 21:27:09.553] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2017-01-21 21:27:09.961] [DISPLAY] Steam initialized successfully
[2017-01-21 21:27:09.966] [DISPLAY] Steam id: 76561198129239391
[2017-01-21 21:27:09.971] [DISPLAY] Steam offline: FALSE
[2017-01-21 21:27:09.975] [DISPLAY] Steam persona: Dr-Diabetic413
[2017-01-21 21:27:10.002] [DISPLAY] Social Club initializing...
[2017-01-21 21:27:10.718] [DISPLAY] Attempting to create device...
[2017-01-21 21:27:10.723] [DISPLAY] Attempting to initialise DX9 COM object...
[2017-01-21 21:27:10.733] [DISPLAY] Window size: 690 x 496
[2017-01-21 21:27:10.763] [DISPLAY] Successfully created DX Device!
[2017-01-21 21:27:12.124] [DISPLAY] Geo: US
[2017-01-21 21:27:16.539] [DISPLAY] Launching game...
[2017-01-21 21:27:16.543] [DISPLAY] (path: F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe")
[2017-01-21 21:30:21.793] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2017-01-21 21:30:21.793] [WARNING] Device lost.
[2017-01-21 21:30:21.794] [WARNING] Resetting device...
[2017-01-21 21:30:22.360] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2017-01-21 21:30:27.296] [WARNING] Resetting device...
[2017-01-21 21:30:27.991] [ ERROR ] GameComm: ReadFile failed.
[2017-01-21 21:30:28.049] [DISPLAY] Reset succeeded.
[2017-01-21 21:30:28.139] [DISPLAY] Game exited with code 0xff
[2017-01-21 21:30:28.140] [ ERROR ] Unable to stat out-file!
[2017-01-21 21:30:28.142] [ ERROR ] ************************************************************************
[2017-01-21 21:30:28.142] [ ERROR ] * Setting error condition
[2017-01-21 21:30:28.143] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2017-01-21 21:30:28.143] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2017-01-21 21:30:28.143] [ ERROR ] * Extra:
[2017-01-21 21:30:28.143] [ ERROR ] * Localised: Launcher error. Code: 107
[2017-01-21 21:30:28.143] [ ERROR ] ************************************************************************
[2017-01-21 21:30:28.146] [ ERROR ] Unable to read out-file!
[2017-01-21 21:30:28.148] [ ERROR ] ************************************************************************
[2017-01-21 21:30:28.148] [ ERROR ] * Setting error condition
[2017-01-21 21:30:28.149] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2017-01-21 21:30:28.149] [ ERROR ] * Code: 255 (ff)
[2017-01-21 21:30:28.149] [ ERROR ] * Extra:
[2017-01-21 21:30:28.149] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2017-01-21 21:30:28.149] [ ERROR ] ************************************************************************
[2017-01-21 21:30:28.153] [ ERROR ] Exit code 0xff indicates a game crash (unknown cause)
[2017-01-21 21:30:28.165] [ ERROR ] Unable to clear in-file and out-file!
[2017-01-21 21:30:31.686] [DISPLAY] Uninitializing.



SocialClub_Launcher:
[00000000] Sat Jan 21 21:27:10 2017
[00000000] Rockstar Games Social Club SDK: RELEASE
[00000000]
[00000000] Command Line Arguments:
[00000000] -scuiurlpath=/scui/v2/desktop
[00000000]
[00000000] Settings:
[00000000] Offline Only Mode: false
[00000000] Launcher Mode: true
[00000000] Running title: gta5
[00000000] Platform: Steam
[00000000] Steam user: Dr-Diabetic413
[00000001] Language: English
[00000001] Environment: Production
[00000001]
[00000002] Network initialized
[00000002] Presence Supported: 0
[00000002] Friends Supported: 0
[00000002] Connection State Change Supported: 0
[00000002] Achievements Supported: 0
[00000002] Autologin/Transfer Supported: 0
[00000002] RAGE initialized
[00000002]
[00000004] Social Club Directory: C:\Program Files\Rockstar Games\Social Club\
[00000004] Root Data Directory: C:\Users\Diabeticus\Documents\Rockstar Games\
[00000004] File System Initialized
[00000021] Version Info: 1.2.1.0
[00000022]
[00000022] JSON Interface initialized
[00000022] Metadata initialized
[00000022] Achievement Manager initialized
[00000022] Player Manager initialized
[00000022] Gamer Pic Manager initialized
[00000022] Profile Manager initialized
[00000022] Presence Manager initialized
[00000022] Commerce Manager initialized
[00000022] Task Manager initialized
[00000023] Telemetry Manager initialized
[00000023] Network interface initialized
[00000078] Steam API initialized for steam user: Dr-Diabetic413
[00000078] Steam Manager initialized
[00000078] Cloud Saves interface initialized
[00000080] Browser Cache Directory: C:\Users\Diabeticus\Documents\Rockstar Games\Social Club\Launcher\Renderer\
[00000081] Subprocess path: C:\Program Files\Rockstar Games\Social Club\subprocess.exe
[00000384] Rgsc initialized
[00000385]
[00000462] Social Club UI - Entering State: 'LOADING'
[00000462] Social Club UI - Entering State: 'WAITING_FOR_PAGE_LOAD_COMPLETION'
[00000463] UpdateConnectionState :: Connection state changed from offline to online
[00001782] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_BINDINGS'
[00001782] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_PONG'
[00001794] Social Club UI - Entering State: 'WAITING_FOR_JAVASCRIPT_READY'
[00001901] Social Club UI - Entering State: 'JAVASCRIPT_READY'
[00001901] Social Club UI - Entering State: 'START_SIGN_IN'
[00001901] Steam build - Attempting to load auto sign in profile.
[00002117] Steam build - had a valid auto sign in profile.
[00002117] Auto sign in profile detected.
[00004019] Social Club UI - Entering State: 'SIGNING_IN'
[00004922] Saved profile for MattH
[00004927] Signed in online to profile: MattH
[00004928] Social Club UI - Entering State: 'FINISHED'
[00004928] Finished loading Social Club UI
[00004928]
[00006171] Cloud Save Beta Access Queried: No Access
[00201346] Shutting down...

[StanicEnemy]

Reasons i can guess is

1-Your HDD might have a bad sector
2-Your os is corrupted or you are using windows 10
3-This sound might be weird but if you have pluged in a usb storage it might cause the issue.
4-You didnt give full permission to GTA V see this " Cloud Save Beta Access Queried: No Access"

[Hyeson]

Originally posted by StanicEnemy:

Reasons i can guess is

1-Your HDD might have a bad sector
2-Your os is corrupted or you are using windows 10
3-This sound might be weird but if you have pluged in a usb storage it might cause the issue.
4-You didnt give full permission to GTA V see this " Cloud Save Beta Access Queried: No Access"

4 - is it blocked in the firewall? That might explain why the "modded" version works and this one not.

[StanicEnemy]

Originally posted by Hyeson:

Originally posted by StanicEnemy:

Reasons i can guess is

1-Your HDD might have a bad sector
2-Your os is corrupted or you are using windows 10
3-This sound might be weird but if you have pluged in a usb storage it might cause the issue.
4-You didnt give full permission to GTA V see this " Cloud Save Beta Access Queried: No Access"

4 - is it blocked in the firewall? That might explain why the "modded" version works and this one not.

yeah its probably blocked in the firewall which means he didnt give full permission to gta v cause the last error says "Cloud Save Beta Access Queried: No Access"

[Kobi Blade]

Originally posted by StanicEnemy:

Reasons i can guess is

1-Your HDD might have a bad sector
2-Your os is corrupted or you are using windows 10
3-This sound might be weird but if you have pluged in a usb storage it might cause the issue.
4-You didnt give full permission to GTA V see this " Cloud Save Beta Access Queried: No Access"

Nice speculation, I suggest you learn to read error logs before saying what comes to mind.

The GPU driver is crashing.

[StanicEnemy]

Originally posted by Kobi Blade:

Originally posted by StanicEnemy:

Reasons i can guess is

1-Your HDD might have a bad sector
2-Your os is corrupted or you are using windows 10
3-This sound might be weird but if you have pluged in a usb storage it might cause the issue.
4-You didnt give full permission to GTA V see this " Cloud Save Beta Access Queried: No Access"

Nice speculation, I suggest you learn to read error logs before saying what comes to mind.

The GPU driver is crashing.

I'm not a professionel about errors,i just guessed what can cause the issue,hes in need of help,why would I ignore him?

if you have a idea then let it out by words except saying only "gpu driver is crashing".

Good night.

[Kobi Blade]

Originally posted by StanicEnemy:

Originally posted by Kobi Blade:

Nice speculation, I suggest you learn to read error logs before saying what comes to mind.

The GPU driver is crashing.

I'm not a professionel about errors,i just guessed what can cause the issue,hes in need of help,why would I ignore him?

if you have a idea then let it out by words except saying only "gpu driver is crashing".

I pinpointed the problem, you threw speculation, he needs proper help not from wannabes.

Not to mention I'm not a miracle worker, I simple gave him the best answer considering the information he gave.

[Dr-Diabetic413]

Thank you all for your responces.


Definitely using Windows 10.

Gave GTA V full permissions and it crashed faster than ever.

System Stats:

MSI Gaming 5 motherboard
i7-4790k CPU
ASUS GTX1070 GPU
24 GB of ram
250 GB SSD
250 GB HHD
1 TB HHD
650 Power Supply
Windows 10 Home

Diagnostics:

Memtest86
CPU-Z
GPU-Z
CrystalDiskInfo
Windows Memory Diagnostic
HDDscan
CCleaner

Mentioning USB storage being the issue isn't weird to me because you're far from the first to suggest it. I have 2 things plugged in to my USB ports. A mouse and a keyboard.

[Dr-Diabetic413]

Place nice, everyone. There is enough hate in the world.

[Dr-Diabetic413]

I've also used a Display Driver deletion tool as well.

Edit: DDU

[psykoteky]

After looking back through your post history - I vaguely remember your last thread.
What have you done since then?

Your last post (April2016) implies you were going to reload the hdd/OS clean. If you HAVE since formatted and clean installed your OS/drivers - forgive me for the other repeated questions/steps below. HOWEVER, some could still be valid - it has been 8+ months.

There was also a question about ESET running - was it reinstalled? Have you uninstalled it to test? How about any other 3rd party AV/firewall/security/network related software? Have you run any other software like malwarebytes antimalware or adwcleaner to scan/clean your pc since?

The fact that you can mod the game - and it runs fine... and doesn't run in a vanilla state - also sort of leads the first step back to social club and its required software. Mostly because proper mod'n will technically not overly use social club for communications.

And- I can assume from your post that a vanilla copy of the game "will work" after you've done a pile of diagnostics - elaborate? You've listed hdd, and memory checks - what else? What order? Were they each done once at a time as suggested with a gtav test inbetween?

There was also no posting of eventviewer crash reports. Those can sometimes point directly to a conflicting file/.dll or program. And, your initial post was in Nov2015- many updates since then - especially in the realm of what gives what error.

You also say you've deleted and reinstalled all your drivers. Have you gone through and disabled any unnecessary device needed to play? Any additional software devices like nvidia HD audio? Virtual audio cable and other webcam drivers come to mind as well. Know that- the act of simply updating a driver doesn't mean its 100% compatible. There is even 1 external soundcard that will crash the game if you have the mic enabled. I would narrow it down as much as possible.

Preferably, by posting the event viewer crash reports related to the gtav crashes-
Then opening msconfig, services tab. Hide MS services - disable everything else.
Then to the startup tab, or task manager startup tab - disable everything.
(you obviously need to restart the pc after disabling all these)
Then onto devicemanager and disabling unecessary devices and work from there.
This link may also be of some use - from my experience it covers most 255's-
(and any I've personally dealt with) - 255(ff)
Hell, I'd do a sfc /scannow just for giggles.

[Dr-Diabetic413]

*Admitted Mistake* I did not go back and review that post before diving into this one.


Disabled ESET security. Still crashed. Will try uninstalling, trying the game, and reinstalling.

No third party software I'm aware of and have not run malwarebytes, antimalware, or adwcleaner.

Probably worth doing a clean OS again since its been so long.

Have not recently disabled devices but I did try that once in the past.

I've never had a mic or external sound board installed on this computer.

Would have to document my process of tests and trying inbetween to provide further information in that reguard. I have had no set way of doing it and would just run some tests in no particular order and then attempt to launch game. I'll document that proccess and include it later.



Event Viewer:

Application Error:

Log Name: Application
Source: Application Error
Date: 1/21/2017 11:02:18 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Diabeticus-PC
Description:
Faulting application name: GTA5.exe, version: 1.0.944.2, time stamp: 0x5847f2c1
Faulting module name: GTA5.exe, version: 1.0.944.2, time stamp: 0x5847f2c1
Exception code: 0xc0000094
Fault offset: 0x000000000061e857
Faulting process id: 0x135c
Faulting application start time: 0x01d27464106c0e72
Faulting application path: F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: b2a1eb4c-3cb5-44fb-b849-713ce552c477
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-22T04:02:18.114633400Z" />
<EventRecordID>6617</EventRecordID>
<Channel>Application</Channel>
<Computer>Diabeticus-PC</Computer>
<Security />
</System>
<EventData>
<Data>GTA5.exe</Data>
<Data>1.0.944.2</Data>
<Data>5847f2c1</Data>
<Data>GTA5.exe</Data>
<Data>1.0.944.2</Data>
<Data>5847f2c1</Data>
<Data>c0000094</Data>
<Data>000000000061e857</Data>
<Data>135c</Data>
<Data>01d27464106c0e72</Data>
<Data>F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe</Data>
<Data>F:\SteamLibrary\steamapps\common\Grand Theft Auto V\GTA5.exe</Data>
<Data>b2a1eb4c-3cb5-44fb-b849-713ce552c477</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Windows Error Reporting:

Log Name: Application
Source: Windows Error Reporting
Date: 1/21/2017 11:02:22 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Diabeticus-PC
Description:
Fault bucket 120659672289, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: GTA5.exe
P2: 1.0.944.2
P3: 5847f2c1
P4: GTA5.exe
P5: 1.0.944.2
P6: 5847f2c1
P7: c0000094
P8: 000000000061e857
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER747A.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GTA5.exe_52566f626315106c87d1cddfa3412426dfd4e7d_e51085e0_0e36842a

Analysis symbol:
Rechecking for solution: 0
Report Id: b2a1eb4c-3cb5-44fb-b849-713ce552c477
Report Status: 0
Hashed bucket: 4c24937eac7a13274d0aa93015fbff96
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-22T04:02:22.274501500Z" />
<EventRecordID>6618</EventRecordID>
<Channel>Application</Channel>
<Computer>Diabeticus-PC</Computer>
<Security />
</System>
<EventData>
<Data>120659672289</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>GTA5.exe</Data>
<Data>1.0.944.2</Data>
<Data>5847f2c1</Data>
<Data>GTA5.exe</Data>
<Data>1.0.944.2</Data>
<Data>5847f2c1</Data>
<Data>c0000094</Data>
<Data>000000000061e857</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER747A.tmp.WERInternalMetadata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GTA5.exe_52566f626315106c87d1cddfa3412426dfd4e7d_e51085e0_0e36842a</Data>
<Data>
</Data>
<Data>0</Data>
<Data>b2a1eb4c-3cb5-44fb-b849-713ce552c477</Data>
<Data>0</Data>
<Data>4c24937eac7a13274d0aa93015fbff96</Data>
</EventData>
</Event>

Loadperf:

Log Name: Application
Source: Microsoft-Windows-LoadPerf
Date: 1/21/2017 11:05:41 PM
Event ID: 1000
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Diabeticus-PC
Description:
Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data in the data section contains the new index values assigned to this service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-LoadPerf" Guid="{122EE297-BB47-41AE-B265-1CA8D1886D40}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-01-22T04:05:41.147024900Z" />
<EventRecordID>6619</EventRecordID>
<Correlation />
<Execution ProcessID="5828" ThreadID="5816" />
<Channel>Application</Channel>
<Computer>Diabeticus-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<EventXML xmlns="LoadPerf">
<param1>WmiApRpl</param1>
<param2>WmiApRpl</param2>
<binaryDataSize>16</binaryDataSize>
<binaryData>3C330000E23300003D330000E3330000</binaryData>
</EventXML>
</UserData>
</Event>

[psykoteky]

I would definitely leave ESET uninstalled if you still have issues with it uninstalled. With a potential problem removed - it will be easier to sort out if you only have 1 problem.. or multiples.

If it does start working with ESET uninstalled (wouldn't be surprised).. After you reinstall it -
I'd attempt to configure it to exclude gtav/social club files/folder and communications.

[Dr-Diabetic413]

Still had issues with it uninstalled... =\

[iKnewIt]

Looks like driver issues to me. Perhaps you installed incompatible drivers? I would also ensure Windows is up-to-date.

It's worth mentioning that this issue has been reported before and there has never been a real solution.

[Dr-Diabetic413]

"you also say you've deleted and reinstalled all your drivers. Have you gone through and disabled any unnecessary device needed to play? Any additional software devices like nvidia HD audio? Virtual audio cable and other webcam drivers come to mind as well. Know that- the act of simply updating a driver doesn't mean its 100% compatible. There is even 1 external soundcard that will crash the game if you have the mic enabled. I would narrow it down as much as possible."

Did this and turned off printers and unnecessary audio. Still crashed.