Game taking forever to load

[Sounds]

Hi there,

Are others experiencing long load times? My first game took over 10 minutes to start. I want to give it a go but the refund window is too small to be waiting at a loading screen.

[ScruffyBamboo]

My game is taking a while to load too - not 10 minutes, maybe more like 3. I'm loading it off a relatively slow 5400rpm drive, though.

Having said that, once I'm in-game, there are very little loading screens, and I'm generally happy with the performance.

IMHO: don't refund - the game is too good. I had a perma-smile last might as I played, long into the night lol...

[Sounds]

Originally posted by ScruffyBamboo:

My game is taking a while to load too - not 10 minutes, maybe more like 3. I'm loading it off a relatively slow 5400rpm drive, though.

Having said that, once I'm in-game, there are very little loading screens, and I'm generally happy with the performance.

IMHO: don't refund - the game is too good. I had a perma-smile last might as I played, long into the night lol...

ok I'll try again tomorrow. I'm on a SDD drive so I'm surprised by the length. Possibly my end, but worry that load times are going to suck the fun out of it.

That said; good to hear that the game is good.

[ScruffyBamboo]

They seem to be aware of the problem and actively working on it:

https://steamcommunity.com/app/271260/discussions/1/1733213724896128650/

Devs are very active on these boards, it seems - always a good sign :)

[MagnumPCI]

Hello,

Sorry to hear you are having trouble.

I would like you guys to take a look at this thread as I have been working with 2 others with similar reports. My last post deals with seeing if AV / Window's Defender may also be a culprit.

https://steamcommunity.com/app/271260/discussions/1/1733213724896128650/?tscn=1537509149

We do appreciate your patience and patronage.

Sean Drohan
Stardock Support Manager

[BionicDance]

See, I don't think that anti-virus programs are the culprit.

I think that not taking this potential problem into account when building the game is more likely the villain, here.

[Froschi]

But its not fun to wait all the time ...

[Froschi]

It really starts to remove the fun from the game As longer i play as longer the load sequence lasts on startup

[Fichtamoped]

takes about 10-15sec to load... ¯\_(ツ)_/¯

[MagnumPCI]

Sorry to see some of you are still having issues...

I would like to have you try excluding the folders that SC:O uses from Windows Defender. If you use another AV product, please use the folders provided to perform a like action.

Go here to see how to exclude:
https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

The folders to exclude would be:

\Documents\My Games\Star Control
\Program Files (x86)\Steam\steamapps\common\Star Control - Origins

Please let me know if this improves your load times.

Thanks for your patience here.

Sean Drohan
Stardock Support Manager

[Warprime]

Looking forward to this being solved.

[BionicDance]

This is the part where adding those exceptions really, really didn't work.

If anything, it made things worse; seems like the game is actually taking longer to load.

[MagnumPCI]

It's hard to imagine that any exclusion would hurt performance but still valuable feedback, thank you.

RocketGrrl, what kind of load times are you seeing for:

-Game load
-Save load

-What type of physical storage (SSD or HDD)
-RAM

Thanks.

Sean Drohan
Stardock Support Manager

[BionicDance]

Actually, let me try it again. I may've had a rather high-end program running at the same time by mistake.

[~HarrisoN~]

Originally posted by sean.drohan:

Sorry to see some of you are still having issues...

I would like to have you try excluding the folders that SC:O uses from Windows Defender. If you use another AV product, please use the folders provided to perform a like action.

...r

Thank you, it helped me a lot

From 3 mins to load a game, and 3 mins for first time to load a save, now it takes several seconds.

[Sounds]

Was slugish when I last played it, but will definitely check tonight.