Can someone help me?? I am unable to load the game.

[BettyBlue]

There is no errors and press play , steam says laoding but the game never loads. What Can I Do??

[Noxcuse]

same her ..steam says game start..and nothing..no game no error...lol

[[NF]Lysandar]

The first loading is very long ( 3 min here). I've change it to my SSD.

[Shaupat]

Have you verified files?

Can you go to your "My Games\Star Control" folder and see if there a RunLog.txt?

[MagnumPCI]

Hello,

Sorry to hear you are having trouble.

Would like to direct you here to see if this helps you:

https://forums.starcontrol.com/491043/star-control-origins-support-faq

It has a link for helping you validate as P.Shaw asked.

Let me know if that helps you are not.

Thanks for your patience and patronage.
----------------
Sean Drohan
Stardock Customer Service Manager

[TigTigger]

Same issue here. Steam launches the game, but it immediately exits without any message.

There is no "Star Control" folder underneath my "My Games" folder.

Steam file verification comes up OK.

[MagnumPCI]

Originally posted by TigTigger:

Same issue here. Steam launches the game, but it immediately exits without any message.

There is no "Star Control" folder underneath my "My Games" folder.

Steam file verification comes up OK.

Sorry to hear you are having issues.

It won't create anything in MyGames if it does not get far enough in the load to do so.

That said, I would like to have you review this support FAQ as it does cover a lot of what could be the issue. Please do let me know if this does, or does not, help.

https://forums.starcontrol.com/491043/star-control-origins-support-faq

Hang in there, we will get it worked out.
----------------
Sean Drohan
Stardock Customer Service Manager

[TigTigger]

No, nothing in the FAQ was helpful. Yes, I even did the Steam game reinstall it recommended.

Ultimately, if the game is going to exit without providing any error to the user, troubleshooting it will be quite difficult. At least it seems to be a common bug, so hopefully it will get some attention from your team.

[KBAR]

Mine just CTD without loading, but I get the error submit form.. have done 4 times. verifying now.. seems to be a common problem. I did install it on my D drive, rather than my C drive (it's a big game), but that shouldn't matter as it was done via steam installation directory selection.

Yep. Screen went blank for a second on relaunching after verification then CTD. No problems with any other games.

[MagnumPCI]

Originally posted by KBAR:

Mine just CTD without loading, but I get the error submit form.. have done 4 times. verifying now.. seems to be a common problem. I did install it on my D drive, rather than my C drive (it's a big game), but that shouldn't matter as it was done via steam installation directory selection.

Yep. Screen went blank for a second on relaunching after verification then CTD. No problems with any other games.

Originally posted by TigTigger:

No, nothing in the FAQ was helpful. Yes, I even did the Steam game reinstall it recommended.

Ultimately, if the game is going to exit without providing any error to the user, troubleshooting it will be quite difficult. At least it seems to be a common bug, so hopefully it will get some attention from your team.

If both of you have received this (one of you indicated you had and filled it out),

https://cdn.stardock.us/support/uploads/2018-09-21_09-05-33.png

please place a ticket here for me to get your email address (important that it was supplied in the crash reporter) so I can look up the dumps submitted:

http://esupport.stardock.com/index.php?/Tickets/Submit

Please say 'Hey Sean, this is about my SC:O CTD this thread: https://steamcommunity.com/app/271260/discussions/1/1733213724896552135/?tscn=1537500412'

And Ill look at them straight away.

Thanks for your patience here.

Sean Drohan
Stardock Support Manager

[TigTigger]

Howdy all, I have solved my problem, and hope these details help more of you.

I ran the StarControl_DX11.exe executable directly rather than launch it from Steam, and Windows helpfully reported that it couldn't find MSVCP140.dll, which is the Visual Studio Redistributable. Yay, information! Eff'n Steam launcher. If you're having this problem, this should be your first troubleshooting step.

The Steam VS installer DID run during the SC install, but must have silently failed. Sigh.
Running them again didn't help (Links are in the FAQ!) but I was able to add/remove programs to brute force this through. SC then launched normally.

Hope this helps someone else!

[MagnumPCI]

Thanks much for your feedback, TigTigger.

I want to be clear about this, however:

Originally posted by TigTigger:

The Steam VS installer DID run during the SC install, but must have silently failed. Sigh.
Running them again didn't help (Links are in the FAQ!) but I was able to add/remove programs to brute force this through. SC then launched normally.
Hope this helps someone else!

The instructions on the FAQ are to re-install vc_redist.x64.exe and DXSetup.exe but that did NOT work for you - you had to nuke them manually and reinstall them? If so, after you had to nuke them, did you reinstall from the game directory or from and outside source (Microsoft.com for example)?

Thanks again for your patience and feedback.

Sean Drohan
Stardock Support Manager

[TigTigger]

Sorry for the confusion. After add/remove programs, I re-re-ran the 2017/vc_redist.x64.exe, which I assume was the step that got things working.

Prior to this the installer returned some message about an existing installation (I don't recall, it was last night after a few hours in); I took this as "it's already installed".