Steam Deck Launch issue

[HoneyBadger]

Hi I purchased the game to play on steam deck unfortunately when you go to launch the game your met with just an endless black screen with proton or or off. My question is do you plan to fix this launch issue sharpish or should I refund the game basically?

[acon]

Steam deck

Can the game run on steam deck?

[Oblaque]

I would like to know this too.

[d` Pandl he!]

Thanks to battle-eye it doesn't seem to work according to protondb and reddit

[HoneyBadger]

No not at the moment it has a launch issue proton on or off. I know the game will run on steam deck because people have done it outside of steam it just needs a launch fix, I started a discussion asking the devs if they plan to fix sharpish or if I should refund so you best looking for that answer when it comes.

[YinYin]

Previous one already doesn't have steamdeck support.
I would not expect this one to get it.

Funnily enough, the first one was playable on the steamdeck.

[acon]

Thx for the info

[HoneyBadger]

Yeah it’s not a difficult fix though it I’ve seen people playing it on steam deck through desktop mode or windows with a little download tool to sort the launch location files out. I know Game runs ok it’s just the launch commands.

[Ubi-Keo]

Hi, at this stage, we are unable to guarantee full compatibility between Ubisoft games and services and Steam Deck / SteamOS. Certain games could work; however, we are unable to assist in case of compatibility issues.

You can also reach out to the Steam Deck discussions for support:

https://steamcommunity.com/app/1675200/discussions/

- Ubisoft Support

[HoneyBadger]

Ok thank you for taking the time to reply I will ask for a refund and keep an eye out for the future or someone coming up with a work around for the steam os version.

[Ubi-Keo]

Originally posted by HoneyBadger:

Ok thank you for taking the time to reply I will ask for a refund and keep an eye out for the future or someone coming up with a work around for the steam os version.

You're welcome 😊

- Ubisoft Support