To the Hero Siege Team

[And it started to rain]

I'd like to start by saying that I greatly appreciate the time and effort that have gone into continually improving Hero Siege. I have, up until this point, immensely enjoyed the game. I purchased the four pack when it was on sale and own all the dlc. But as much fun as I've had these last 120 hours, I have to say that each new patch seems to make the game less stable rather than more.

Specially, items that are addressed in each patch note update do not seem to have any effect whatsoever. Today, I lost ALL of my difficulty progress by resetting my talents after the update - something that was specifically listed as having been addressed. Desynchronization and fun with traps for non-host players is unchanged, despite a note stating that at least the damage should work properly. HP and MP being reset after changing maps does work... sometimes.

Losing a great deal of progress is a major turn off and would have been acceptable if this were the first time - multiplayer is still listed in beta. But this is the third time for me. Additional issues such as certain relics having no effect whatsoever in multiplayer (or losing all relics on crash even though the game considers you to still have them for the purpose of purchasing more) continue to plague this game. The King's Crown relic, for example is potent in single player for those of us who stack cash. In multiplayer is has no effect other than to waste a relic slot.

Why am I not posting these individual elements in bug reports? Because they're clearly not being fixed, even when the development team thinks they've fixed them (and I DO believe they're putting in real effort to that end). My original point, that the game is becoming less stable, is evident to me as I have had a -greatly- increased chance of crashing to desktop with each new major update. At this point, I crash at least once every other Act. When I first started, I crashed perhaps once per game session of a couple hours. Add to that increased lag on a gaming system that should not experience lag on any of today's games on high / ultra and it's becoming harder and harder to convince myself to fire up the game again.

At length, I've said all that to say this - I understand that you're a small studio with very limited resources. I also understand unlike many who verbally abuse you that making games is really quite difficult and resource-intensive even when things are all going well. But I believe that a great deal more testing needs to go on before each new patch.

You might even consider going to a stable / public beta model, where those of us who prefer a solid game can just play the public official release, and those who want to help with bug testing and discovery can try the beta or nightly release. I'm sure the community would be willing to help. Hell, I might even be. But as it stands, as much as I love the Hero Siege experience, I find myself gravitating more and more to well tested games that, albeit less fun, at least guarantee me a predictable and stable game experience. I hope you read this with the understanding that I am not attacking you and genuinely want the best play experience for the Hero Siege community.

Thank you.

[SLAIN]

They are ironing tons of bugs out daily it seems now. Im just glad they still are looking into the bugs.

Give it some time. And if anything. STOP PLAYING MULTIPLAYER. They have stated its a buggy mess. Single player i literally have 0 problems playing.

[Songo]

@Lemon ... did you actually read the post before replying?
He is stating that stuff that have been flagged as fix aren't.

I totally agree with the Op, many times we have seen "have been fixed" to then see someone post 20-30mins later that it is still happening. Since the mana patch I stated that they need a testing team, because clearly we can see a lack of testing on each patch. Sadly, we got laugh at and most likely someone will reply saying "the game doesn't crash for me or it isn't lagging. It have to be your computer"

Many time the ball got dropped by the dev in the last few weeks, lets see what they will do this time.

[SLAIN]

And if you know anything about bugs, and testing, and developing games. ... Wont even say anything else because the OP probably realized playing multiplayer (just like the devs said) is a hell of alot more bug ridden then single player.

Nuff said here. Play singleplayer. =) Neext

[And it started to rain]

Lemon, as Songo said, you're missing the point. My complaint is not "I'm expecting a perfect game and you're not providing it." My complaint is that things that are claimed as resolved are not resolved after downloading and installing the latest patches. These issues, sadly, are jarring enough that the experience for me is becoming quite frustrating.

What you're suggesting is an entirely different argument, but even that argument has problems. The draw of this game for me and, I suspect, a number of other players -is- the multiplayer. Single player is fun for a while. Multiplayer and its interactions with other players makes the game a lot more fun. Arguing that I shouldn't play it is essentially the same as telling the driver of a faulty vehicle not to drive. If the vehicle maker is responsible for the faults, then that group is responsible for resolving them and testing to make sure such resolutions are effective. Blaming the driver for utilizing the vehicle in its intended purpose is illogical, and a weak argument besides.

Bear in mind that I am not suggesting that the Hero Siege team is treating our complaints as if they were trivial. I am only stating that implemented fixes should work as described, or should undergo more testing. You'll find that same line of reasoning in my original post.

[Wulfa]

@Health inspector the issues that they say are fixed could very well be fixed on their end its just some accounts have gotten bugged while others the fix goes through. Try making a new account(if you are playing multiplayer) to see if the bugs you are finding are still there. If the bugs are still there then make a report and they will look into it. If the bugs aren't there congratulations bugs fixed and it was probably an issue with your account. Yes i understand starting from scratch can be a hard thing to do but the devs have said a few times that the accounts can get buggy and its harder to fix them since by all rights the patch is working as intended on their end.
just my 2cents

[Songo]

Originally posted by Lemon Squeezy:

And if you know anything about bugs, and testing, and developing games. ... Wont even say anything else because the OP probably realized playing multiplayer (just like the devs said) is a hell of alot more bug ridden then single player.

Nuff said here. Play singleplayer. =) Neext

Well mate that is exactly the opposite. It is because I know something about bugs, testing and developping that I say those things. You can drop the ball so many time before your clients / customers get annoys by it.

@Wulfa, how will making a new account fixes bugs that are bugs. How many time did they stated that the items / toon wipe have been fixed ? When you know your community is angry, you make sure you nail it instead of using them as guinea pig. Look at the amount of complains about the game performances going down the drain patch after patch. The answer the dev gave is "it have to be your computers since it is working for me"

[SLAIN]

They have stated that they are still figuring these things out. They are pretty new to this type of work. Literally give them a break is what im asking. Let me try and explain it differently.

Ok so imagine these guys not getting ANY grief at all, and only positive feedback/comments. Positive does not mean that bugs will not be provided. But in the manner they are provided.

Imagine this game still being worked on (content added/bugs squashed ect) without them literally having NO motivation to continue working on it due to the constant complaints and downright negative criticism. It would be a a HUGE success. This game type already has a huge ton of capability. But with the toxic community they have no motivation to continue working on it (besides bug fixes and future content added as they stated)

I mean seriously people. Try to seriously put yourself in another persons shoes before you bash or destroy something. This game costs literally nothing, they dont make ♥♥♥♥ off of it, Steam rips them a new one before anything really goes into there pockets. Nothing on the OP or you Songo, i guess im just trying to defuse so much negativity so that the devs can continue to support the game. This game has huge potential, bugs get fixed. When you fix one bug, another will show up. ALMOST 100% of the time. Reguardless of where or what it effects.

[Zwei]

@Lemon

So basically sugar coat the issues, be positive, but mostly dont play multiplayer?
Criticism whether expressed in a harsh or positive light shouldn't matter.. unless you're a child that cannot deal with being told that your product is broken. I cannot speak for others, but I believe OP hit the nail on the head.

"Nuff said here. Play singleplayer. =) Neext"
Do you think jumping into every thread which is complaining about issues saying this ♥♥♥♥ is alright? If people purchased the game with the a multiplayer aspect being their main reason why should they just move along like some cattle? Thankfully Steam now has a refund system for games like this that "Claim" to have multiplayer on the Store page, but cant deliver on it.

Dont get me wrong, at first I LOVED this game. I sat there, and posted bugs in their bug tracker page, and played for hours with a few friends. After a while of having desynced dungeons traps, crashes, and more issues we ended up disliking the experience.

Hero Seige definately has the potential to be a great game (in due time)... but dont sit there and "This game costs literally nothing, they dont make ♥♥♥♥ off of it, Steam rips them a new one before anything really goes into there pockets." say ♥♥♥♥ like this unless you want to come foward as part of / or have some relation to the dev team? Cause if you dont then shut the ♥♥♥♥ up, and dont pretend to have that information.

Yes Hero Seige is not an expensive game.. but would you, or ANYONE else pay more for a disjointed, laggy/buggy experience? Its that cheap because thats the PRICE POINT for this level of developement. If they manage one day to have the game running well they can charge damn near 15-20 bucks a copy, and it would be worth it. Right now? Not even close.

My only gripe, and the reason I stopped supporting the game has to do with their so called "Bug Tracking". I'll admit that having a page that shows when a bug is being worked on, reported, or "Fixed" is great... but to claim something is "Fixed" and its still occuring? I've never worked on coding but I know its difficult. I GET IT.. Just don't continue to pump out DLC after DLC after DLC when you have pages, upon pages of "Fixed" issues that are still happening.

Those are my two cents.

[Songo]

@Lemon, you must be joking right ? IT IS THEIR JOB, I can't come to work saying "meh ... i am not motivated, screw that".

They are getting negative feedback because A) VeXo had a really bad attitude toward his player base "telling people to STFU, to learn to play and many more". B) They are not testing their product.... it been months that we ask for them to slow down and actually test their patches before releasing the, yet here we are still getting majorly bugged patches. C) their attitude on the forum is as worse as the toxic players and no matter what you say, there is 0 good reason for a dev to bash his customers, because in a way they are the one paying his salary.

I had nothing against them and was quiet until I see all the horrible stuff VeXo said. On the day where the ♥♥♥♥ hit the fan, a few of us made a post with all the bugs found and our concerns "not being rude" .... the answer we got was "play the game instead of making wall of lies", yet we had proof of all the bugs listed.

If you look around ... there are more and more people complaining .... simply because people are fed up. They asked politely .... they ask the wrong way as well .... now I guess there is a gap between the fan and the angry players. VeXo bash on people .... then ban them ... then delete the thread where he was rude himself in it, seen it more than once.

So yeah, I am sorry but if you can't stay professional in the hard time ... then maybe you need to find another path. If the customer before you in a restaurant is rude ... will the waitress spit on your face saying "I am tired of rude customer ?"

[SephVII]

Originally posted by Lemon Squeezy:

...stuff X/Y

Originally posted by Zweihander:

...stuff X/Y

Originally posted by Songo:

..stuff Y/X"

Would u guys ever stop ♥♥♥♥♥ fight :^) ? Srsly This complains and Bit.ch fight we had them x100 times here on the forum right now u just watsing time why Tryharding Complain fights when u can even play the game or play other games and wait until Devolper fix their stuff they need a bit longer ? Yes makes this difference ? NO Ofc stfu and Get a Live u all :D


Greetings

[Songo]

@Senpai Artorias ... we are having a conversation, if you don't like it ... go away from the thread. Tired of seeing you running around blinding praising the dev while they mess up over and over.

Also ... try to ACTUALLY READ posts before ♥♥♥♥♥♥♥♥ about it, because Lemon was actually on the side of the dev on that one.

[ruphus]

I never saw any fixed bugs unfixed for me such as fixed diff portals... it's really fixed.

But today, the lv 150 minion level cap raised my minion's level from 90 to 150 :).

Update: game runs at lower fps than previous build. My high priority fix doesn't work, but still rather playable.

[SephVII]

Originally posted by Songo:

@Senpai Artorias ... we are having a conversation, if you don't like it ... go away from the thread. Tired of seeing you running around blinding praising the dev while they mess up over and over.

Also ... try to ACTUALLY READ posts before ♥♥♥♥♥♥♥♥ about it, because Lemon was actually on the side of the dev on that one.

I know he was and i never offense any of u guys personally i offense the nonsense complaining about the same Topic and thats dumb buddy. ur tired ? well im tired on seeing ur saying ur the BIg one Programmer here and know everything about stuff devs doing but i still didnt saw u reales any game on ur own here on steam until that i dont respect u sry but i respect Vex duo that he done something already c: simpel i dont praise anything here but i use my brain for understanding how hard it is to make actually games ~ But well no sry u know it better :^)
Because ya everyone can make games when he is fresh learned coder and going to Devolping immadently right :D ?

[SephVII]

Originally posted by qetyip0123 (Idle Mode):

I never saw any fixed bugs unfixed for me such as fixed diff portals... it's really fixed.

But today, the lv 150 minion level cap raised my minion's level from 90 to 150 :).

Update: game runs at lower fps than previous build. My high priority fix doesn't work, but still rather playable.

To be Honest they complaining about Bugs that arnt get fixed Instant ! for them Bugs need fixed in 10 min when they found them , they never patient and guess fixing bugs is easy.

every bug gets fixed some needs longer some not simpel but the mad customer complains still everytime the same 1 Cant patient some others saying he know better because hes coder or something some other just feeling insulting Indi Devolpers make them Big Boys because they cant flame AAA Devolper because they dont interact with community :P

[Songo]

@Senpai, please walk away from this thread since either you didn't read the OP post or you got no clue what was written in it. He didn't complain that there was bugs ... he complain that in multiple occassions bugs were flagged as fixed yet were still happening and request a better testing before the release of each patch.

As for developping, quite a logic you got there mate .... if you didn't release something on steam ... then you never programmed. Keep up your praising mate. I like how you talk about AAA not interacting with the community ... you should go take a look at other forums before claiming that. Because I know a lots of successful game with massive PR interaction from the community and the Dev "Go take a look at PoE to name one"