As an avid arpg player (Poe, LE, TLI, D4, GD), this game caught me by surprise! Its fun! It's one of those games where if you are in between seasons/leagues of the main arpgs, you jump on HS. It's a game that is not supposed to take itself too seriously, jump in, blast.

However, that's the only real positives I can say about the game. Here are some of the things the devs need to improve or fix:
1. Constant patches which interrupt your gameplay and kick you out. The patch may fix one thing but break 3 other things.
2. XP penalty on death after level 100 (where the real game actually begins) is too big. Hours of gameplay and xp gone from one single death.
The game is an absolute chore to level up solo, 1-100 and even worse 100+. So good luck wanting to try out new builds/classes without getting boosted by high level players. This game is NOT solo friendly.
3. Most recent patch totally destroyed physical builds. Days of levelling, farming for resources/gold or items all gone in one unnecessary patch. This game is NOT a pvp game so not sure why they decided to heavily nerf all physical builds. Unless you have ultra high end items, you are forced to play caster/magic builds now, which output much more damage at a fraction of the time and gold cost you have to sink in to make physical builds feel good.
4. Aside from the 2-3 "meta" builds, all the other classes have really bad starting skills and clear. Playing off-meta is not encouraged.
5. Constant server outages - this game is pretty old so surprised why their servers are so trash.
6. Lack of engagement or responses from devs even on their own discord. The recent patch which killed off physical builds - no notes on their official discord or even notification of the patch. We had to find out from steam and reddit.
7. Random bans over nothing (which they admitted are mistakes) which takes days to overturn, often needing constant messaging to the devs, which they mostly ignore.
8. It feels like they are trying to be a "serious" contender to the other rpgs without any of the mechanics or polish. They should just stick to the original gameplan of having a fun blaster.

This game is promising but held back by the lack of technical ability of the devs. They need to hire better developers and testers.

Got my whole stash tabs wiped and all I got as a response was "We can't and we won't do a thing about what you've lost, gl". What a joke. Playing of SSF too, that's even great. Imagine playing and supporting the game for 300+ hours and being told to ♥♥♥♥ yourself because of a bug on their end.

I re-installed the game after a long break a few days ago when I heard about the new season... and damn, I seem to have forgotten how aggressively monetized every single corner of this game is. And it isn't even free to play. The price of admission to get a somewhat decent roster of heroes is quite substantial... Yet almost everything that can be monetized in this game is monetized.

And the most annoying part? I could overlook the sheer amount of MTX, because the actual ARPG underneath is quite fun and engaging. But it's so relentlessly in your face... every other inch you look, something is locked behind a purchase.

A "store" or "shop" button on almost every menu screen? Check!
The vast majority of character classes in the game are MTX? Check!
MTX items on character "customization"? Check!
Inventory tabs that are always visible from the start but locked behind a purchase? Check!
Other inventory tabs (runes etc.) that are always visible but locked behind a purchase? Check!
An additional "support us more" monthly subscription option? Check!

Seriously, Hero Siege is the kind of game even gacha games look at and mutter "that's crossing the line"... and at least those are free to play.