Performance Issues

[SamBC]

It is clear that some (many?) users are experiencing performance issues with the game, some more severe than others.

Many people have found they resolve if you turn down/off some of the graphics settings. It looks like the game's autodetection may be a little bit optimistic when it selects settings for you. Myself, I had big problems until I turned down AO to Tile AO, turned off an effect or two, turned down a couple things. Other people report changing from MSAA to FXAA being a big improvement. Turning off vsync in the game can also help; if you want the framerate limitation, use adaptive vsync in the nvidia control panel (if you're on nvidia).

Please use this thread to report your problems. It will be most helpful if you can report your specs (including OS), what changes to settings you've tried, and a description of the problems. If you're below minimum specs, reports probably aren't that helpful.

We ask that everyone remember the forum rules, and remain respectful in this thread. Slagging each other off is not acceptable and will not be tolerated. Swearing is not allowed, and evading the language filter will not be tolerated. All of the usual rules apply.

Other threads on this subject may be locked or merged here, at our discretion. Threads with much rule-breaking in are less likely to be merged, while those with helpful, constructive information are more likely to be merged.

For issues other than performance, please see another pinned thread, http://steamcommunity.com/app/268500/discussions/0/412446292767978257/

Additional note: some people have experienced an improvement by installing the game on the same logical drive as Steam. If you are experiencing problems and have the game installed on a different logical drive, try moving it, maybe?

Additional suggestion from user: the game seems to run much more smoothly when started in debug mode from the SDK tools.

Also:
Stutters and choppiness. Not entirely unique to XCOM 2, but some users experience unpleasant stuttering, intermitten freezing (or intermittent not-being-frozen), and that sort of thing, when they have a USB network adapter connected (usually a tethered cellphone or UB wi-fi). The quick fix is to disconnect it, but that obviously would generally remove your internet connection. A fuller explanation has been provided by a user here: http://steamcommunity.com/app/268500/discussions/0/412446292767978257/?tscn=1454860105#c412446292768304833

There have been multiple reports that switching to windowed mode and back to full screen improves performance.

And to reiterate,
This thread is about performance problems, not crashes or failures to start. There's another thread for that.

New Note: 2K has made an official statement on the subject:

"We are aware some players have experienced performance issues while playing XCOM 2, and we are looking into them and gathering more information from users. We want everyone to have the best experience possible, and will continue supporting the title with upcoming patches."

Moderation note: People are getting too personal. Further posts that aren't about the actual performance problems will be removed, and (depending on the severity) actions taken against the posters.

[Xero Effect]

引用自 Murdoch：

i5 2500k @ 4.2
16 gb ram @ 1600 Mhz
Sapphire R9 390 8 Gb nitro
Windows 10 Pro 64 bit

The game runs and I've had no crashes or issues like that but the FPS is terrible and the game suggested max settings for me aswell. Even the loading screen gets like 10 fps sometimes.

In game it feels alright but i hover around 30 fps, its pretty bad.

Oh and the game is hard as ♥♥♥♥ because well, as usual, your soldiers cant hit ANYTHING no matter range or what size the enemy is. I get that is gonna be abit RNG, and you have to sacrifice a goat every hour to hit stuff, and I've done that but still... not hitting while aliens one shot my guys all the time behind cover or not. >_>

Lovely game. Both me and my brother has played all weekend.

But yeah, this game is in serious need of fixing as per usual with new games these days sadly.

But on a plus note: Really impressed to see it releasing for Linux and Mac at the same time, thats great, hope we see more of that. I might be able to move to Linux full time one day! 79 of my 250 or so games are now Linux compatible. :) Alot of them big games.

The little bit I manage to do in the game, I love it. I dont find it all that difficult and I'm not on easy either. My hits are great as well but then again, Xcom: Enemy Unkown, I tend to hit the 1% shots 5 times out of 7 sooo.... Im lucky with the shots haha. Now if its a 99% shot... THats another story and Im there with you on not hitting the broad side of a C-130 while standing inside of it.... haha.

[starburst]

Anybody have these issues on linux ?. I have both win and linux os's and on win7 version it's a refund job for a game I can't even load. (I've posted reasons elsewhere).


Anybody run it on linux yet had these issues ???
(not that'd help me..just interested)

[talldumbdork95]

Hey so I have a very nice I7 4790k with 16 gb ram, and a geforce 980 Windows 10 64 bit.
I am running the game on high settings 2500 x 1500 resolution, noticed horrible fps, lip syncing not correct with audio/visual on cutscenes. I turned mxaa x 8 to fxaa, turned off vsync, turned off smoothing, turned down lighting, and it all remains the same. Basically Im 50-60 fps during battle with stuttering during action. I drop to 18-24 fps during cutscenes (and there are ALOT of cutscenes) There is no reason with my system to be having this, so I really really hope a patch comes out soon! Oh I forgot to mention really long loading times for my processor and ram. Come on 2k!!! I really like the game.

[Strider]

Not sure if anyone posted this yet, but I was browsing around and found this on the 2K forums and it fixed my performance issues so far. Though I'm still testing to make sure everything's working ok. I played through a mission and did armory stuff with no issues.


Go to Documents>my games>XCOM2>XcomGame>Config

Open "XComEngine.ini"

Find 'PoolSize=10' under "Texture Streaming"

Change the value to 75% of what your GPU VRAM is. For example, I have 2GB of VRAM so the value for me would be: 'PoolSize=1536'



Save, Close and Mark as Read Only. (The game will overwrite your XComEngine.ini file every time you startup the game with a default one.)

Launch the game again and turn your settings back up if you turned them down before. It should run much smoother now.


The only issue is the other options settings are in the XComEngine.ini too, so Marking it as read only means you lose your options the next time you relaunch. To fix this you'll have to:

Make a note of what settings you like. Quit the game. Unmark the .ini from read only, Launch the game, Edit graphics settings, Quit the game, Edit the PoolSize again, then finally Mark as Read Only again.

**UPDATE: It works when combined with the performance tweaks in this link:

https://www.reddit.com/r/Xcom/comments/11cvda/performance_tweaks_for_xcom_ive_tested_on_the_ini/

[VanWusel]

引用自 MightyBug：

performance issues is an understatement. This game needs at least 6 months of optimization. Very poor performance from u devs to release an unfinished, unpolished product....

I am 99% sure that that was a management decision and not the devs choice.

Still the issues need to be fixed. I am running XCom2 on Win7 64, i7, GTX580, 6GB mem and SSD, all watercooled. Starcraft2 on ultra gives me an average system temperature of 38°C, Fallout4 is around 40°C but XCom2 caused 58°C with settings on minimum. WTF?!

After setting the CPU limit to 60% (energy settings), I can play it on high with temp at 42°C.

[Sabre]

Runnning Win7, i& 990x 6 core, 12GB Ram, GeForce 980 Ti Intel 500 GB SSD with over 350GB free.

I can't even play the game do to repeatable freezing/crashing everytime the Squad is about to deploy (either during mission briefing or the moment they head down the ropes). Each time I verify game files and there are 2 that fail and are reacquired. This is also a brand new cleam Windows install. Below is the Win Error Log.

Faulting application name: XCom2.exe, version: 1.0.0.30310, time stamp: 0x56a90eb5
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000004d2fd
Faulting process id: 0xe10
Faulting application start time: 0x01d16173794798ea
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\XCOM 2\Binaries\Win64\XCom2.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 7499d559-cd69-11e5-98dc-6c626d56e13f


The common thread to all the error logs is the XCom2.eve and the ntdll.dll files.
Also, I have tried runnig the game with every single graphics setting at minumum, with resulution at 1080p.

[Blaede]

引用自 Xero Effect：

Im running Windows 10 64bit with a FX 9590 4.7ghz and a R9 270x 4gb with 24gb ram.... I crash... A LOT. Its not a start up crash though, I do that just fine and dandy. I play for a bit and suddenly, when a character moves or my squad is walking off or on the plane, I access a room, gear set, ANYTHING, I crash without warning. And wouldnt you know, theres no error logs for me to find. Not only that, but its not a soft crash at all, its a full on restart my pc because the screen freezes, the audio stops, and my fans start to slow down excessively and task manager nor ALT F4 will do squat. Im not sure whats happening... My Corsair Link tells me my CPU is maxing out the temp at 140+ degrees Farenheit (100% load) and Im not too sure how thats possible. The graphics settings dont change anything... well at least not much. Setting to High makes me crash in about 10-15 minutes or less... generally, less. At medium I might be able to play for 20 mins with out my pc shutting down all together. I've got the H100i GTX Corsair water cooler so my CPU shouldnt be getting anywhere close to that heat especially with the reqs of this game. I love xcom to death and back but... I can't even play this game, that Ive been waiting since december 13 to play from preorder.... Im not sure what to do from here. My PC should be MORE than capable of running this game with out a problem, or am I wrong and this is something I'm just going to have to deal with??? Any sudgestions as to what I can do? And no, buying a new pc isnt an option. I just built this beast, and it wasnt cheap haha. Or is this just a bug fix im going to have to wait for? My friend with a Win 7 machine from way back when can hardly run this game on minimal graphics settings, and he NEVER crashes.... WHAT AM I DOING WRONG!?

Your system is over heating, so bad that it does shut down automatically. You should open your case and see what is what inside. Check to see if you water cooler is actually working properly, see if your fans are blocked etc. You may want to try playing in a cooler room or even running a fan pointing to your open case to increase airflow.

You may want to try running it on minimal settings, alt+tab out of xcom2 and then monitor your heat situation for a time and see what is happening (having your case open might give you a visual clue also. Check to see if all the fans are working and that there is good air flow.

My thoughts....

[Materno]

GTX960 OC with 4GB
Core i7 with 3,4 GHz
16GB RAM.

Game is pretty good playable but in my eyes there are optimization issues. For me with nearly everything on max (AA only FXAA and ambient occlusion a little bot down) the possible framerate is between 30 and 70 FPS, depends on the situation.

But the range is so huge that there must be something wrong. Also playing in fullscreen window improved my FPS with arround +15 FPS.

That seems a little bit strange to me.

[Blaede]

引用自 talldumbdork95：

Hey so I have a very nice I7 4790k with 16 gb ram, and a geforce 980 Windows 10 64 bit.
I am running the game on high settings 2500 x 1500 resolution, noticed horrible fps, lip syncing not correct with audio/visual on cutscenes. I turned mxaa x 8 to fxaa, turned off vsync, turned off smoothing, turned down lighting, and it all remains the same. Basically Im 50-60 fps during battle with stuttering during action. I drop to 18-24 fps during cutscenes (and there are ALOT of cutscenes) There is no reason with my system to be having this, so I really really hope a patch comes out soon! Oh I forgot to mention really long loading times for my processor and ram. Come on 2k!!! I really like the game.

Lower your resolution should help out a great deal more.

[Yuris73]

引用自 starburst：

Anybody have these issues on linux ?. I have both win and linux os's and on win7 version it's a refund job for a game I can't even load. (I've posted reasons elsewhere).

Anybody run it on linux yet had these issues ???
(not that'd help me..just interested)

Hi!
I`m play on Kubuntu 15.10 on notebook MSI GE70.
Intel Core i5-4200M
GTX765M 2Gb
8GB RAM

On the first run generated an error. Helped verify game cache. After that the game started.
Play with a resolution of 1366×768 and medium settings. Sometimes video friezes (drop FPS).
But the game is stable, for 11 hours of play no crashes.

[Zbigniew Kapustka]

i5 4690k, 12gbs ram, gtx 970, Windows 10 here and in armory, lab, or skyranger so fps drops to 10-15 fps. Running game in high settings

[Saboteur [Death Squad]]

GTX 970, i5 4570, 8GB RAM -

Game stutters during cutscenes/base sequences but gameplay is smooth but FPS remains at 30-35 (All this if AA is set to 8x or 4x)

Game becomes fine when I toggle AA to FXAA. FPS goes to around 70-75. But base scenes are still a bit stuttering

[starburst]

引用自 Yuris73：

引用自 starburst：

Anybody have these issues on linux ?. I have both win and linux os's and on win7 version it's a refund job for a game I can't even load. (I've posted reasons elsewhere).

Anybody run it on linux yet had these issues ???
(not that'd help me..just interested)

Hi!
I`m play on Kubuntu 15.10 on notebook MSI GE70.
Intel Core i5-4200M
GTX765M 2Gb
8GB RAM

On the first run generated an error. Helped verify game cache. After that the game started.
Play with a resolution of 1366×768 and medium settings. Sometimes video friezes (drop FPS).
But the game is stable, for 11 hours of play no crashes.

Wonder if I'm entilted to a linux version at no extraa charge. (probably wishful thinking lol).
I have mint 17 (cinnamon desktop) on another partition on my i7, gtx860M, 8gb laptop.

Thanks for the info

[BunBox]

I've been using these settings in my XComEngine.ini and this pretty much fixed all the performance issues that were there using the game's default ini generation.
From those that have tried it, if they had recent enough graphics cards, I've seen reports of the FPS doubling as a result.

It's a bit of a cleaver instead of a scapel approach but the end result is that as long as you have at least 3gb of video memory on your card, this fixed up most of the issues.
(If you don't have enough video memory it causes a crash instead due to trying to load too much into memory at once)

• Disabled Texture Streaming
  
• To be sure, also disabled the delay on loading textures.
  
• Enabled hardware PhysX
  
• Increased PhysX heap size on the GPU when actually used
  
• Standard edits to bSmoothFrameRate (Unreal is pretty weird about it's caps and minimums)
  
• Forced shaders to be initialised ahead of time instead of just as needed (A little longer loading time and some slight stutters in the loading screens before missions and in the first few seconds, but no issues after that)
  
• Disabled a few of the ISVHacks that appeared to be causing some slow down
  
• Increased sound channels to 128 (No idea if this even does anything since the game may just force 32 but meh no harm in bumping it up, personally I've noticed less audio issues but that could be confirmation bias)
  
• Disabled tracker trying to feed testing information to an SQL datbase that presumedly doesn't exist outside of the network the game was developed on.
  
• Disabled the one frame lag on threads that was causing a slightly noticable delay on input
  
• Disabled start up movies because having to sit through them endlessly while testing this out was annoying.

Regarding the [System.Settings] section?
I STRONGLY advise not copying and pasting the ones in the ini settings below.
Instead delete your XComEngine.ini file from My Documents/My Games/XCom 2/... and then launch the game.
Then use the ingame options screen to set up your settings as you want them in THAT panel.

If you're using an NVidia card and a G-Sync monitor, run the game in full screen with v-sync disabled.
If you're using an Nvidia Card without G-Sync or you're running an ATI card, run the game in borderless windowed with V-Sync enabled/disabled depending on your preferance.

But again to be totally clear, this is a cleaver instead of a scapel solution. It works but it's messy and will use A LOT more video memory than XCom 2 usually uses.
If you have less than 3gb of memory I strongly advise against trying these fixes.
You're likely to crash due to running out of video memory.
XC2 usually uses 1.1gb, with these tweaks you'll see usage of 3gb and possibly above. This is due to opting to initialise everything needed for each level into video memory before starting the level.)

XComEngine.ini tweaks [ghostbin.com]

File is found in .../My Documents/My Games/XCom 2/XComGame/Config/XComEngine.ini

[General Hawk]

If it helps anyone here is my setup:

With regards to tech issues; so far in 30 hours 3 crashes to desktop, that is all. No save breaking bugs nor load ins. Playing at 1600 by 900, static shadows, vsync off, AA & AO off, medium textures, all decals. My laptop is i7 3630 quad core 2.40, 16 gigs ram, Nvidia 650M. Game runs smooth as silk and looks gorgeous to me.