Help! Game crashing [log in here, NO mods]

[KoenigKotlett]

Hi!

I'm in the middle of the XCOM 2 WOTC campaign and suddenly my game keeps crashin, when I'm on the world map, fly to a location and start to scan. The focus shifts to the headquarter for a second and then the game freezes.

I've played the campaign before and had more progress, so in these runs there were no problems at all.

It also doesn't matter which savegame I'm loading - this error keeps constant, on some saves it crashes even in the loading screen.

Any help on this?

Verifying game files and the usual things didn't change anything.




Thank you!

[KoenigKotlett]

LOG....nothing suspicious until here:


[0070.70] Log: Friendly System Settings:
[0070.70] Log: TextureDetail=Level5
[0070.70] Log: WorldDetail=Level5
[0070.70] Log: ShadowDetail=Custom
[0070.70] Log: bUseVSync=0
[0070.70] Log: bUseMSAA=0
[0070.70] Log: ScreenPercentage=100
[0070.70] Log: UpscaleScreenPercentage=1
[0070.70] Log: ResX=1920
[0070.70] Log: ResY=1080
[0070.70] Log: Fullscreen=1
[0070.70] Log: Video Settings
[0070.70] Log: Mode: Fullscreen
[0070.70] Log: Resolution: 1920 x 1080
[0070.70] Log: VSync: False
[0070.70] Log: Graphics Settings
[0070.70] Log: Anti-Aliasing: FXAA
[0070.70] Log: AO: SSAO
[0070.70] Log: Decals: High
[0070.70] Log: LD Draw Distance: High
[0070.70] Log: Shadows: All
[0070.70] Log: Shadow Quality: Maximum
[0070.70] Log: Texture Detail: Max
[0070.70] Log: Texture Filtering: Aniso 16x
[0070.70] Log: High Res Translucency: 1
[0070.70] Log: Depth of Field: 1
[0070.70] Log: Bloom: 1
[0070.70] Log: Dirty Lens: 1
[0070.70] Log: Subsurface Scattering: 1
[0070.70] Log: Screenspace Reflections: 1
[0127.61] Warning: ERROR: UXComParcelManager::GetValidPlotsForMission - Excluding Plot Map: 'Plot_Multiplayer_Test', Unable to find associated package.

[0127.64] Log: ###### OnlineEventMgr waited 0.00 seconds for saves to complete
[0127.64] Log: LoadMap: Avenger_Root?Name=Player?Team=255?game=XComGame.XComHeadQuartersGame?LoadingSave
[0127.67] Log: --- LOADING MOVIE START ---
[0127.67] Log: Movie Started Event: 1080_Black
[0132.31] Log: Setting Game Info for World (0x2cefd180) 'Avenger_Root.TheWorld:PersistentLevel.WorldInfo_0'
[0132.31] Log: Game class is 'XComHeadquartersGame'
[0132.31] Log: Set Game Info as (0x2ce88800) 'Avenger_Root.TheWorld:PersistentLevel.XComHeadquartersGame_0'
[0132.33] Log: Bringing World Avenger_Root.TheWorld up for play (0) at 2022.10.23-00.03.24
[0132.40] Log: Bringing up level for play took: 0.093550
[0132.45] Log: ########### Finished loading level: 4.807803 seconds
[0132.94] Warning: Warning, Failed to load 'SwfMovie ?deu?gfxui.ime.moviepath?': Failed to find object 'SwfMovie ?deu?gfxui.ime.moviepath?'
[0132.98] Warning: Warning, Failed to load 'SwfMovie ?deu?gfxui.ime.moviepath?': Failed to find object 'SwfMovie ?deu?gfxui.ime.moviepath?'
[0133.21] Warning: Redscreen: FullyLoading in DynamicLoadObject: DLC_60_NarrativeMoments (DLC_60_NarrativeMoments.DLC2_S_King_Lives_Escapees_Remain)
[0133.22] Warning: Redscreen: FullyLoading in DynamicLoadObject: DLC_90_NarrativeMoments (DLC_90_NarrativeMoments.DLC3_S_Julian_Lives)
[0133.24] Log: Decal Regeneration: 0 times, 0.099 ms
[0133.26] XCom_Event:

Validation Failure Summary (These event listeners have been REMOVED) :

[0134.13] Log: Decal Regeneration: 0 times, 0.108 ms
[0138.37] Log: TPooledAllocator grew to 1 Blocks of 256 Elements
[0138.43] Log: TPooledAllocator grew to 2 Blocks of 256 Elements
[0138.50] Log: TPooledAllocator grew to 3 Blocks of 256 Elements
[0138.53] Log: Decal Regeneration: 0 times, 0.134 ms
[0140.38] Log: Tactical Load Debug: Engine Request Stop Movie
[0145.07] Log: Movie Finished Event: 1080_LoadingScreen_Advent_2, 17.394595, 20.000000
[0145.07] Log: --- LOADING MOVIE TIME: 17.4 sec ---
[0151.11] Log: Decal Regeneration: 0 times, 0.190 ms
[0170.81] Warning: SeqAct_ActivateRemoteEvent Avenger_Root.TheWorld:AVG_QuartersCommander_A_53.Main_Sequence.SeqAct_ActivateRemoteEvent_0 failed to find target event: CIN_PrefinalMovieComplete
[0170.81] Warning: SeqAct_ActivateRemoteEvent Avenger_Root.TheWorld:AVG_QuartersCommander_A_53.Main_Sequence.SeqAct_ActivateRemoteEvent_1 failed to find target event: CIN_TemplarLeaderMovieComplete
[0170.81] Warning: SeqAct_ActivateRemoteEvent Avenger_Root.TheWorld:AVG_QuartersCommander_A_53.Main_Sequence.SeqAct_ActivateRemoteEvent_4 failed to find target event: CIN_SkirmisherLeaderMovieComplete
[0170.81] Warning: SeqAct_ActivateRemoteEvent Avenger_Root.TheWorld:AVG_QuartersCommander_A_53.Main_Sequence.SeqAct_ActivateRemoteEvent_3 failed to find target event: CIN_ReaperLeaderMovieComplete
[0170.81] Warning: SeqAct_ActivateRemoteEvent Avenger_Root.TheWorld:AVG_QuartersCommander_A_53.Main_Sequence.SeqAct_ActivateRemoteEvent_2 failed to find target event: CIN_CouncilMovieComplete
[0179.76] Log: Crash Detected: Dumping C:\Users\Sebastian\Documents\My Games\XCOM2 War of the Chosen\Binaries\Win64\..\..\XComGame\Logs\XCom-DESKTOP-CL469133-2022.10.23-00.04.11-Crash\XCom-DESKTOP-CL469133-2022.10.23-00.04.11_Minidump.dmp
[0179.76] Log: Crash: GettingNameData
[0179.76] Log: Suspending Threads
[0179.80] Log: Writing Minidmp
[0180.37] Log: Crash: Saving Names Array
[0180.37] Log: Crash: Saving Names Array Data
[0180.37] Log: Dumping name table: (2805104)
[0180.37] Log: Dumping name table: 0x183c8000 (2805104)
[0180.37] Log: Crash: Saving Names Array Blocks
[0180.37] Log: Crash: Saving Objects Array
[0180.37] Log: Crash: Saving Objects Array Data
[0180.37] Log: Crash: Saving Objects

[KoenigKotlett]

Okay, what i found out so far: it definetly has to do with the covert ops!
The crash occurs, because a covert ops mission is finished, and instead of getting me to the results screen, it simply crashes.

I can confirm this, because the game crashes if I just forward the time until the mission is completed AND it also crashes directly, when I click onto the covert ops button in the right down corner of the globe map. :(

So.....are there any known issues with this?
I made many covert ops before, never had an issue. Maybe it's a combination between the covert ops mission and a specific character?

Sadly I have no savegame BEFORE i sent them to this specific mission. :(


EDIT: Seems to be related with this one as I had "rainbow heads" too:
https://steamcommunity.com/app/268500/discussions/0/1474222595293139060/

But I don't run avast or any 3rd-party-antivir so far...

[KoenigKotlett]

Got it solved: it really had to do with the characterportraits and posters in the photobooth folder. There were some corrupted images, which lead to the crash, when the game tries to grab them, for "finishing" the covert ops mission. Just replaced the corrupted images with some from another savegame and - voila - no more crashes! :)

[Dragon32]

Great detective work!

I was just going to say there's about 9 seconds between these two events so they're not going to be related
[0170.81] Warning: SeqAct_ActivateRemoteEvent Avenger_Root.TheWorld:AVG_QuartersCommander_A_53.Main_Sequence.SeqAct_ActivateRemoteEvent_2 failed to find target event: CIN_CouncilMovieComplete
[0179.76] Log: Crash Detected: Dumping C:\Users\Sebastian\Documents\My Games\XCOM2 War of the Chosen\Binaries\Win64\..\..\XComGame\Logs\XCom-DESKTOP-CL469133-2022.10.23-00.04.11-Crash\XCom-DESKTOP-CL469133-2022.10.23-00.04.11_Minidump.dmp

[KoenigKotlett]

Yes, thank you, that was indeed some detective work! xD
Took my a few hours and lots of web-researching to figure it out and get the clou.

Hope this topic may help somebody, who encounter this problem too.
This game may be old, but it's still great.