Patch #1 Now available (also, the new bug reporting thread)

[WBacon]

Quick Edit: You may need to restart or log in/out of your Steam client to force the patch download. Download size should be around 10MB, and the patch is applicable to everyone who owns DR3.

Hello Community,

First of all, the team here at Capcom would like to thank you for your patience and support many of you have provided in the original bug report thread.

Without further ado, the first patch rolling out today will address the following issues:

• Fixed an issue which caused game progress to not save or load correctly when Steam Cloud is enabled.
  
• Fixed an issue which made it impossible to select native resolutions on some video card / monitor setups.
  
• Fixed an issue which was causing the game to not shut down properly.

Note on crash issues

Please note the team is still actively looking into fixing the initial load-screen CTD/hangs affecting certain Nvidia Optimus laptop users as well as the random in-game crash affecting a subset of desktop users. The information you have provided has given us good leads which we are investigating now. We expect to have more news for you soon.

We would'd greatly appreciate your continued feedback on these crash bugs;. the more samples and data point we have, the better we a're able to narrow down and determine the root cause triggering these events. As some of you have contributed in the previous thread, Windows Event Viewer app crash log, MSinfo32.exe log output, and dxdiag log is super helpful in narrowing down possible causes.

IMPORTANT: Please share the following information when posting in this thread.

A) Your System Specs

1) CPU name and model
2) Graphics card/chip model
3) Video driver version number
4) System memory size
5) Monitor make/model
6) Is more than one monitor hooked up to the PC? If yes, is the desktop duplicated or in extended desktop mode?
7) OS version (Windows 7, 8, 64-bit/32-bit, etc.)
8) OS language
9) Anti-Virus software name and version (please be specific)

B) Specific issue

Please share your specific issue and the area where you’re experiencing this behavior. If it's a reproducible crash or a hang, it would be super useful if you can share your dxdiag log file crash dump, etc. via download link.

C) Detailed reproduction steps, if consistently reproducible

This step in particular is super helpful for the development team. The more detailed info you can provide, the quicker the team can reproduce the error state and (hopefully) fix the issue.

RULES:

Any rant or “discussion” that derails the thread will be deleted as it becomes extremely difficult for the team to track and compile issues.

Once again, thank you for the continued support.

- Dead Rising Team

[RetiredMarine]

This is the first game I have ever bought off steam. I even pre-ordered it and patched it and it still doesn't work. This is ♥♥♥♥♥♥♥♥. My game crashes at the load screen every single time. I demand my money be refunded. Want my specs?

http://www.bestbuy.com/site/asus-15-6-touch-screen-laptop-intel-core-i7-8gb-memory-1tb-hard-drive-aluminum-black/3703007.p?id=1219093053506&skuId=3703007&st=categoryid$abcat0502000&cp=1&lp=2

There's the website with everything you should need. Ill let you do the research yourselves since programming is apparently not your forte. Hopefully you all know how to use the internet and know how to copy/paste that url. (You guys still use Internet Explorer?)

[DerDjDino]

Still crashes after Capcom/CV-Logo and sometimes freezing after DR3-Logo

Laptop model: Acer V3-771G-53218G75Maii
CPU: Intel Core i5 3210M / 2.5 GHz
GPU: NVIDIA GeForce GT 650M - 2 GB DDR3 VRAM + Intel HD Graphics 4000 (NVIDIA Optimus)
Driver: 335.23
RAM: 8 GB DDR3 SDRAM
Display: 1920 x 1080 px (Full HD) - Laptop display
OS: Windows 8.1
OS language: German
Anti-Virus: Norton Internet Security 2014

[jax13sax]

Getting closer. I actually got to select single player before it crashed.

MSI GT70 Laptop
Intel Core i7-4800MQ
GeForce GTX 870M/3gb GDDR5 Driver:9.18.13.4052
Sound Blaster Cinema
12GB DDR3 RAM
Windows 8.1
Intel HD 4600 graphics integrated

Faulting application name: deadrising3.exe, version: 1.0.0.0, time stamp: 0x5410faba
Faulting module name: nvwgf2umx.dll, version: 9.18.13.4052, time stamp: 0x53b4437c
Exception code: 0xc0000005
Fault offset: 0x00000000000f7bb9
Faulting process id: 0x498
Faulting application start time: 0x01cfcdf2ee5a4f3d
Faulting application path: D:\SteamLibrary\steamapps\common\deadrising3\deadrising3.exe
Faulting module path: C:\Windows\system32\nvwgf2umx.dll
Report Id: 60b67a5b-39e6-11e4-8273-8056f212379a
Faulting package full name:
Faulting package-relative application ID:

[skidpro]

good show, I have no issues except I have to quit game to title menu before I quit game or quitting on the fly CRASH...

[ﻸᶄαᶉίᶆίŋαţσᶉｼ]

Origineel geplaatst door Kiwatar:

Capcom wat are u doing??

They just take our money in exchange for an unplayable game.

[[EOZ] Kunz]

Black screen while game loading and game crash after a minute with the same blank black screen:

Intel i7-2600K @ 3.8 GHz
nVidia GTX670 2 GB
WHQL 335.23 / 337.88 / 340.52
16 GB RAM
HP ZR24w 1920x1200
Windows 7 Ultimate x64 English
Avast Free 2014.9.0.2021

Nothing helps to solve this ♥♥♥♥, new 10 MB patch doesn't help too. Seems that every new game release is profitable beta testing for game developers upon workable patch release...

[AnimatorAlex]

Frequent frame rate drops mostly when indoors or when lots of zombies are on screen.

CPU: Intel i5 4670K
GPU: GTX 780 SC
GPU driver: 340.52
RAM: 8GB
Monitor: Asus VS247H-P
OS: Windows 7 64 Bit
Language: English
Anti Virus: Avast 2014 version 2014.9.0.2021

DXDIAG: https://drive.google.com/open?id=0B6PAlZHCp5EkSk1CMndndTAzUG8&authuser=0

[ProXoss]

1) Intel Core I5 750
2) Nvidia Geforce GTX 580
3) Geforce 340.52 Driver
4) 8GB
5) Samsung SyncMaster
6) No
7) Windows 7 64-bit
8) Dansih
9) Avast

Games crashes randomly after 5 - 30 minutes gameplay.

Played 4 hours yesterday without any crash. Used dsxclp.exe fix and set feature level limit 11_1. Today with new patch that fix does not work anymore.

[J Shumway]

My PC Specs

Name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices Inc.
Chip Type: AMD Radeon Graphics Processsor(0x6758)
DAC Type:Full Display Device
Device Type:Full Device
DirectX Version: DirectX 11
Memory: 8192MB RAM
OS:Windows 8.1 64-bit
Processor: AMD FX(tm)-4130 quad Core processor(4 CPUs)~3.8GHz
System model: MS 7641
System manufacturer:MSI
OS: Language English

Problem: Frame rate is still slow. Not sure if it's the game or my PC specs. Though I'd be glad if someone would tell me.

[76561198059551383]

1) Intel Core I7 3610 QM 2.3 Ghz
2) Nvidia Geforce GT 650M ( 2gb vram ) ( HD 4000 / arround 5 fps or 15 fps with max power in intel settings )
3) Geforce 340.52 Driver
4) 8GB DDR3 1667
5) Samsung Laptop Screen
6) No
7) Windows 8.1 64-bit
8) English
9) No Antivirus

Crashes After Dead Rising Logo ... , works with the extended monitor thing , but still poorly optimized . i just ask for the game to not crash .

[Soleil]

Dated machine, but still fairly competent. It can run titles like Tomb Raider, Bioshock Infinite, Splinter cell Blacklist and Far Cry 3 with minimal problems.

Core2 Quad 2.4 ghz
Geforce 9800 GT
335.23
4 gigs
Insignia 21" HD LED 1080p
No
Win 7 64
English
avast version 140911

Patched. Still experiencing perpetual black screen followed by "Dead Rising 3 has stopped working." when I try to cntrl alt delete/ alt tab out of it.

DXDiag
https://www.dropbox.com/s/fnbtkyb2r8174t9/DxDiag.txt?dl=0

MSinfo
https://www.dropbox.com/s/7fru8yzusvpfg7a/MSinfo.txt?dl=0

(have an audio interface connected as an external sound card to 5" monitors. I have tried to run the game both with and without it to the same result.)

[TheLeninEviL]

1) i7 2600 CPU 3.40
2) NVIDIA GeForce GTX 660
3) 340.52
4) 8GB DDR3 @ 686 МГц
5) SAMSUNG SA700 3D LED
6) yes
7) OS version - Windows 8 64-bit
8) OS Russian
9) ESET Smart Security 7.0.302.26
Random Crashes in-game. The program "Dead Rising 3" does not work.

[DrRo93]

This update didn't ♥♥♥♥♥♥♥ help. It's worse than it was before.

Model
Brand
ASUS
Model
X550LB-NH52

General
Color
Gray
Operating System
Windows 8 64-bit
CPU Type
Intel Core i5-4200U 1.6GHz
Screen
15.6"
Memory Size
8GB DDR3
Hard Disk
750GB
Optical Drive
DL DVD+/-RW/CD-RW
Graphics Card
NVIDIA GeForce GT 740M
Video Memory
2GB
Dimensions
15"W x 9.9"D x 1.0" ~ 1.2"H
Weight
5.1 lbs.

CPU
CPU Type
Intel Core i5
CPU Speed
4200U (1.60GHz)

Display
Screen Size
15.6"
Wide Screen Support
Yes
Resolution
1366 x 768

Operating Systems
Operating System
Windows 8 64-bit

Graphics
GPU/VPU
NVIDIA GeForce GT 740M
Video Memory
Dedicated 2GB
Graphic Type
Dedicated Card

Hard Drive
HDD
750GB
HDD RPM
5400RPM
HDD Interface
SATA

Memory
Memory
8GB
Memory Speed
DDR3 1600
Memory Type
204-Pin DDR3 SO-DIMM

Optical Drive
Optical Drive Type
DL DVD+/-RW/CD-RW

[Doc]

Cannot pick up the bagel/the second food in chapter 0. Getting no prompts or anything, even though it points to the bagel. Tried in Nightmare mode.


1) Intel Core i5-2570k
2) Nvidia GTX 670
3) 337.88
4) 8GB
5) BenQ XL2420Z
6) No.
7) Windows 7 64-bit
8) sv-SE
9) Kaspersky Internet Security 14.0.0.4651

[Fubar]

How the hell can you guys fix this kind of things and not the crappy FPS rate or crash on startup. I have been playing a (illegal) version without a hitch while my PAYED (legal) version still doesnt start!!!!!. This is utter and complete ♥♥♥♥♥♥♥♥. The crashes has nothing to do with OUR pc's or laptops just YOUR game. How game the same PC have problems with the legal version while 10 seconds later the illegal version works fine ????????? please answer that