Blockstorm
Kalma Apr 10, 2016 @ 3:25pm
Authentication Error
Every time i start the game it says: "Steam Must be running to play this game".

I tried to reinstall the games several times, tried to restart my computer and steam and tried to reinstall the steam all over and the game.
Can anyone help me?
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Showing 1-15 of 30 comments
peevishdave  [developer] Apr 11, 2016 @ 4:14am 
Hi agostinhohgi,

on which platform are you running the game?
Windows/Mac/Linux?

Is your Steam client up to date?
Kalma Apr 11, 2016 @ 5:03am 
Yes everything is updated and to answer your question I'm using Windows
peevishdave  [developer] Apr 11, 2016 @ 5:28am 
Have you tried one of these:

If you are a steam beta participator, opt out
*settings > account > Steam participation > Edit > None

Verify intregity of your Blockstorm game cache
*Library > Blockstorm > properties > local files > verify integrity of game cache

Delete ClientRegistry.blob From your steam folder
*Usually Computer > Local Disk (C:) > Program Files > Steam

?
Kalma Apr 11, 2016 @ 5:44am 
OK I'll try and whenever I can I say something. Thanks for the cooperation.
Kalma Apr 11, 2016 @ 9:27am 
Ok so i tried every of those and none of it work. Any suggestions?
Kalma Apr 12, 2016 @ 12:06am 
What should I do now?
Any more suggestions?
peevishdave  [developer] Apr 12, 2016 @ 4:22am 
What Windows version do you have installed?
Does any other game on Steam has the same problem?

Kalma Apr 12, 2016 @ 8:58am 
No problem with other games yet and I'm using Windows XP
peevishdave  [developer] Apr 12, 2016 @ 10:37am 
It is really weird; I have no idea why it is not working for you.

The only idea I can figure out is to try to "Run as administrator" the game
or reinstall one of these:

Microsoft .NET framework 3.5
Microsoft Visual C++ 2010 Redistributable Package (x86)
TaylorMos Apr 13, 2016 @ 5:30am 
I have the same problem.
I use XP Windows
Open the game is also a pop-up window
"Must be running to play this game Steam"
TaylorMos Apr 13, 2016 @ 5:31am 
The above method tried, no effect
peevishdave  [developer] Apr 13, 2016 @ 2:05pm 
Could you try to reinstall DirectX 9.0c too?

I'm running Blockstorm on a PC with Windows XP on, it has Service Pack 3 installed on it.
What Service Pack have you installed (I've no idea if this could cause the problem)?
Last edited by peevishdave; Apr 13, 2016 @ 2:08pm
TaylorMos Apr 13, 2016 @ 9:30pm 
I don't know, but Steam isn't helping me to get everything ready?
time to upgrade buddy
windows xp is no more..
Vyvyvn Apr 15, 2016 @ 5:24pm 
Originally posted by ๖ehzo̩̩̩̩̩̩̩̩̩̩̩̩:
time to upgrade buddy
windows xp is no more..

Not supported oficially by MS, But a lot of software still supports it, And they're still used in some poorer countries. Hell, FireFox even still puts out an xp browser.
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