Bethesda's comments.

[Deadsah]

I have been emailing bethesda customer support over the last few days about the game randomly crashing. Before I really get into this, yes I know my poor AMD Radeon RX 5500 XT is below the "minimum requirements" for the game. Which is exactly what they told me, until I told them I was playing games like Starfield and Cyberpunk on full graphics with absolutely no issues, and I have been reading the posts here about the game crashing and that I have noticed that even people with way more powerful machines then what I have are having the same issues. Now I am waiting on a "Specialist" to help me more.

My thing is, I am sure that not everyone that has had it crash on them have hit the send crash report each time, but they HAVE to be getting a lot of reports. With supposedly 4 million players, even if it is only 10 - 15% of players having this issue, surely they have seen a problem. I don't expect the "specialist" will tell me anything other then, "Oh it is because of your graphics card, have a nice day, nothing I can do for you." Ugh.

[Havok]

Its up to them to fix it, its a UE5 thing. Ive seen super high end rigs still randomly crashing. People crash, people don't crash, it is what it is. Im just getting 100% achievements, then shelving it for a bit until they release some patches or modders fix it. One of the two will happen.

[Princess Luna]

Since when Starfield and Cyberpunk are comparable benchmarks to TES4?

TES4 = UE5
Cyberpunk is REDengine 4
Starfield is Creation Engine 2

[Deadsah]

Originally posted by Princess Luna:

Since when Starfield and Cyberpunk are comparable benchmarks to TES4?

TES4 = UE5
Cyberpunk is REDengine 4
Starfield is Creation Engine 2

I was using them as a benchmark due to the taxation on some systems. Also I am pretty sure it is Starfield that has the same minimum requirements as far as video cards go as TES4. I was not saying anything about the build engine of the game, only the hardware supposedly required to play the game at a minimum level.

[ShadowDark3]

So you have acknowledged your hardware is below minimum specs, but you still believe you should be able to play the game. And your reasoning is that you can run other, older games (many years older in the case of Cyberpunk).

If you're allowed on a carnival ride despite being an inch below the height requirement, it doesn't mean you'll be allowed on to every carnival ride where you don't meet the height requirement, even if the difference is still only an inch on the other rides.

The specialist you are waiting on is the person who deals with escalated complaints when the customer refuses to take no for an answer.

[space]

upgrade your potato and stop wasting customer support's time

[Deadsah]

Originally posted by ShadowDark3:

So you have acknowledged your hardware is below minimum specs, but you still believe you should be able to play the game. And your reasoning is that you can run other, older games (many years older in the case of Cyberpunk).

If you're allowed on a carnival ride despite being an inch below the height requirement, it doesn't mean you'll be allowed on to every carnival ride where you don't meet the height requirement, even if the difference is still only an inch on the other rides.

As I stated above, Starfield has the same video card requirement, but I am still able to play that game with all the graphics settings on high. I have TES4 on low and it still crashes out. My video card is the only thing that does not at least meet minimum reqs on TES4. So yes, I would expect, due to it being a new game, to take some graphics "hits" and not be able to play with the setting set to Ultra or even High, but I digress, this is not what the issue is. The issue is the crashing, and knowing that other with better hardware then I have are having the same issue. Makes me think that the issue is the something in the game, and not my hardware.

[minisith]

Originally posted by Deadsah:

Originally posted by ShadowDark3:

So you have acknowledged your hardware is below minimum specs, but you still believe you should be able to play the game. And your reasoning is that you can run other, older games (many years older in the case of Cyberpunk).

If you're allowed on a carnival ride despite being an inch below the height requirement, it doesn't mean you'll be allowed on to every carnival ride where you don't meet the height requirement, even if the difference is still only an inch on the other rides.

As I stated above, Starfield has the same video card requirement, but I am still able to play that game with all the graphics settings on high. I have TES4 on low and it still crashes out. My video card is the only thing that does not at least meet minimum reqs on TES4. So yes, I would expect, due to it being a new game, to take some graphics "hits" and not be able to play with the setting set to Ultra or even High, but I digress, this is not what the issue is. The issue is the crashing, and knowing that other with better hardware then I have are having the same issue. Makes me think that the issue is the something in the game, and not my hardware.

I have not crashed once. Why are you lying about my PC? No Crashes! Stop making up crap to troll.

[Havok]

Originally posted by minisith:

Originally posted by Deadsah:

As I stated above, Starfield has the same video card requirement, but I am still able to play that game with all the graphics settings on high. I have TES4 on low and it still crashes out. My video card is the only thing that does not at least meet minimum reqs on TES4. So yes, I would expect, due to it being a new game, to take some graphics "hits" and not be able to play with the setting set to Ultra or even High, but I digress, this is not what the issue is. The issue is the crashing, and knowing that other with better hardware then I have are having the same issue. Makes me think that the issue is the something in the game, and not my hardware.

I have not crashed once. Why are you lying about my PC? No Crashes! Stop making up crap to troll.

Yea, I can see your achievements, you haven't done anything, so no wonder you aren't crashing

[minisith]

Originally posted by Havok:

Originally posted by minisith:

I have not crashed once. Why are you lying about my PC? No Crashes! Stop making up crap to troll.

Yea, I can see your achievements, you haven't done anything, so no wonder you aren't crashing :kt_2:

Do I need 100 hours to start crashing? Or do I need a under minimal pc to play like a potato head?

[[S.A.S]sephchan]

There are certainly optimisation issues.
I reco 'Ultimate Engine Tweaks' on nexus. Helps a bit with stability.

[minisith]

There is a thread talking about crashing for the 2 idiots wanting to play this game on your phones.

[antoniofalzone]

Why is everyone so mean on here, the guys just asking for help

[minisith]

Originally posted by antoniofalzone:

Why is everyone so mean on here, the guys just asking for help

He is expecting the company to pay for his stupidity of buying a game for his under minimal requirements spec of a PC.

It is the same as him trying to play the game on his phone.

[ShadowDark3]

Originally posted by minisith:

Originally posted by antoniofalzone:

Why is everyone so mean on here, the guys just asking for help

He is expecting the company to pay for his stupidity of buying a game for his under minimal recommended spec of a PC.

It is the same as him trying to play the game on his phone.

OP is also inventing numbers and trying to compare apples to oranges. The Oblivion remaster is a different game that what OP can run. Just because the game lists the same min specs as a game that works for them doesn't mean anything.

OP is using the issue some people have with crashes and is trying to use that as a reason for why their under-spec hardware isn't running the game. They are using imagined numbers (10 to 15% of players having issues with crashing) in a statement presented as a logical argument but is actually meaningless.

Some people are being mean to the OP, but in general people in this thread are pointing out that the OP has no grounds to be upset with Bethesda, at least in regard to the game not running for them.

[★REM★]

Originally posted by Deadsah:

I have been emailing bethesda customer support over the last few days about the game randomly crashing.

Once you realize this is on your system, and it does not crash as default, all is more clear.

16 hours here. Not a single crash. Not once.