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We have limited info, but ~18% return rate is concerning. Far greater than the ~10% return average. Politics are still gonna hurt this one too, sadly...
If this simple change was made quickly, it would of boosted sales up dramatically, and that to me is something I want to see. It would of been like ripping off a bandaid, but now the bandaid is being peeled off slowly in agony as we witness the left's moral arguments crumble into name calling and insults. The mask is falling off.
True capitalism is when you get to buy something and still complain, or make a suggestion, or simply not use it. We get the choice.
Pretty sure that return rate is because of performance issues, and people not wanting to wait and see if things get fixed and risk their money during times such as these when funds are limited for a ton.
To many good games to spend money on right now, so no need to let money sit while you wait for a fix or update. Mite as well refund and spend on something else and rebuy when the updates role out. It is a normal method and this on had some pretty iffy launch for quite a few. So higher return rate is to be expected honestly.
It's so funny how latched onto this issue you guys are. It's never gonna get patched. Stop huffing the copium kid. You lose. The game is selling like crazy and being played and enjoyed by everyone and no one cares about your little facist temper tantrum about body type 1 and 2 but you. Out of touch and seething about something you won't ever see after the character creation screen. Performative outrage at it's finest.
Games super fun by the way, you should really be playing it instead of farming for jesters on the forums.