Master List of Darkest Dungeon Fixes

[Satoru]

If you are running into any issues with the game, please try all the workarounds below to see if one of them solves your issue. Also, please look for any existing threads that might cover your issue before starting a new one. Thanks!

I'll try to correlate fixes for Darkest Dungeon in this thread so it's easier to find.

DLC - Circus - Crashing

https://steamcommunity.com/app/262060/discussions/0/3158707011215461429/

One potential fix for crashes when loading the Circus

Navigate to C:\Program Files (x86)\Steam\userdata\"!your number"\262060\remote

and delete the folder profile_9.

DLC - Color of Madness - Infinite Loading Screen on Final Farmstead MIssion

If you have this particular issue please

1. Go to your steam library, right click -> Properties on "Darkest Dungeon"
   
2. Click "Betas" tab
   
3. Click the pulldown and select "Support"

Once you do so please try the following

1. Just running the game
   
2. Running the game with -disable_wave_audio_loading (you add this line to 'set launch options' in the game properties tab)
   
3. with -log_debug_info and once the game had been loading for a while, if we could get the debuginfo.txt file that's written in Documents/Darkest it should give us an idea of where in the wave loading the game gets stuck.

Please join the Darkest Dungeon Discord as the developers have a separate channel dedicated to solving this issue.

http://discord.gg/darkestdungeon

Join the discord and go to the #infinite-load-issue

Thanks

100% CPU Utilization

If you're having this issue you can roll back to the previous build

1. In your Steam library find Darkest Dungeon
   
2. Right click->Properties
   
3. Click the "BETAS" tab
   
4. Click the pulldown
   
5. Select "pre_controller_support"
   
6. Click "Close"

The game will update the files to the previous build

Audio Enhancement Programs Can Cause Crashes

Note this is nearly the #1 issue for the game crashing so don't skip this section

Some audio enhancement tools may cause the game to crash. So far known programs that may cause issues are

• Nahimic (installed on MSI laptops)
  
• Sonic Sound 2 (installed on Asus laptops)
  
• Sonic Suite
  
• Razer Chroma (and possibly Synapse) - note your headset will still be usable

If you have any of these programs in your system tray, please kill them and try relaunching the game.

If that doesn't work then as a last resort uninstall the program and restart your computer

http://steamcommunity.com/app/262060/discussions/3/492379159714705337/#p3

The devs are aware of the issue and are looking into a fix for it

Issues with Windows 10 upgrade

If you upgraded to Windows 10 and are having issues with the game please try out a few of these tips. Note these are good tips for any other games you might have issues with as well on Win10.

1. Rerun the vcredist from:
   Steam\SteamApps\common\DarkestDungeon\_CommonRedist\vcredist\2013
   Then reboot your computer
   
2. Try running Steam as an administrator
   
3. Try running the Darkest.exe in Windows 7 compatibility mode

Run Darkest.exe in Compatibilty Mode

You can try to run the game in Compatibilty mode if you're on Windows

* Go to \steam\steamapps\common\darkest dungeon\_windows\
* Right Click-Properties on Darkest.exe
* Click the "Compatibilty" tab
* Check the "Run this program in compatibility mode for:"
* Select Windows 8/7/Vista/XP
* Work down from the highest version of windows listed down

Disable the Steam Overlay

This is the most common cause for people's inability to run the game, so try this first! If you are seeing the game stop at the Red Hook logo, this is likely the solution to your issue!

• Go to your Library
  
• Right click -> Properties on Darkest Dungeon
  
• Uncheck "Enable the Steam Overlay while in-game"

Disable the Discord Overlay

The Discord overlay can cause issues for some computers. Disable the Discord overlay

Disable Raptr Plays.tv

Raptr's Plays.tv seems to cause issues if running in the background. But it may work if -capture is used as a launch option

Check If The Language Is Set

If your game crashes its possible the language is not set in the Steam menu

• Go to your Library
  
• Right click -> Properties on Darkest Dungeon
  
• Go to the "Languages" tab
  
• Select "English"

Then load the game. You can change the language to another one later once it loads properly.

"Reboot" Steam Cloud"

If you're game is crashing its possible your local SteamCloud saves or settings are bad.

• Go to your Library
  
• Right click -> Properties on Darkest Dungeon
  
• Go to the "Updates" tab
  
• At the bottom Uncheck "Enable Steam Cloud Synchronization for Darkest Dungeon"
  
• Click "OK"
  
• Repeat the above steps and Check the "Enable Steam Cloud Synchronization for Darkest Dungeon"
  
• Click "OK"

Note you have to click "OK" after each step so steam will pull the proper files down from the Cloud.

Update Your Video Card Drivers

This is the next most common cause for people's inability to run the game, particularly on PC.

First check your driver version using this method and make sure your drivers are recent:

• In Steam, go to the Help menu
  
• Then go to "System Information"
  
• Check your driver version and OpenGL version under the "Video Card" section

If you see that your drivers are from, say, August 2009, and/or you are running a version of OpenGL earlier than 2.1, and your card supports 2.1 or higher, then you should definitely be updating your drivers.

It is also important that you update your drivers through software provided by your video card manufacturer or directly from their site. Using Windows or updating software provided by your laptop manufacturer to find more recently drivers is less reliable, as they will likely only have drivers that initially shipped with the product, or will be out of date with the actual video card manufacturer.

• For AMD cards, download the AMD Catalyst Control Center, which you can find here:
  
  http://www.amd.com/en-gb/innovations/software-technologies/catalyst
  
  
• For NVidia cards, go to this page and download the appropriate drivers for your card by providing the correct information:
  
  http://www.nvidia.com/Download/index.aspx
  
  If you have an NVidia GeForce card, you can also download and install the GeForce Experience to update your cards through that:
  
  http://www.geforce.com/geforce-experience
  
  
• For Intel cards, go to this page and download the appropriate drivers by providing the correct information:
  
  https://downloadcenter.intel.com/default.aspx
  
  Note: Do NOT use the Intel Driver Update Utility to update your Intel video card drivers, make sure you download them directly. That tool is somewhat unreliable at identifying some older hardware.

Always make sure you reboot your machine after installing the drivers, just to be safe. Then try relaunching the game.

Laptop users should force their Nvidia/AMD cards

Use the Nvidia Control Panel or AMD CCC to force the game to use your built in GPU instead of the Intel one

This guide should help you depending on your video card:

http://www.howtogeek.com/175281/how-to-force-graphics-options-in-pc-games-with-nvidia-amd-or-intel-graphics/

We've also noticed that some HP laptops don't report the correct OpenGL version and/or people can't force their video card. Please see these links for more information on a possible solution:

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/Official-HP-statement-on-Switchable-Graphics-and-Open-GL/td-p/766285
http://support.hp.com/us-en/document/c02948560

Manually create the save game folder (New fix 2/4/2015)

This fixes some crashes/not starting issues so don't ignore this!!

• Open Windows Explorer
  
• Browse to c:\Users\<Username>\My Documents
  
• Check if there is a folder called "Darkest"
  
• If there isn't create the folder by right click->New folder and name it "Darkest"

On PC, if creating the Darkest folder yourself doesn't work, or if the game can't create it and you get an error saying as much, it's possible your Windows user profile has become corrupted. If that happens, try creating a new user account and see if you can run the game.

If you have a "My Documents\Darkest" directory and the game doesn't recognize it properly, you might need to restore it to it's default location. Please see this link for more information: http://www.sevenforums.com/tutorials/18583-user-folders-restore-default-location.html

Run the Game in Windowed Mode

• Go to your Steam Library
  
• Right click -> Properties on Darkest Dungeon
  
• Click the "GENERAL" tab
  
• Click "Set Launch Options
  
• In the box type in "-size 1280 720" (remove the quotes)

Disable the intro cinematics

• Go to your Steam Library
  
• Right click -> Properties on Darkest Dungeon
  
• Click the "GENERAL" tab
  
• Click "Set Launch Options"
  
• In the box type in "-disablevideo" (remove the quotes)

Disable all audio

• Go to your Steam Library
  
• Right click -> Properties on Darkest Dungeon
  
• Click the "GENERAL" tab
  
• Click "Set Launch Options"
  
• In the box type in "-disableaudio" (remove the quotes)

No Save Games Visible

This appears to have been an issue with users having either special characters or non-English WIndows. This should be fixed in Build 7547. Please restart Steam to get the latest patch.

Try Restarting Steam

If you don't see the game in your library, try restarting the Steam client.

Streaming the Game in Windowed Mode

Capturing works fine in fullscreen, but to capture properly in windowed mode, use the "-capture" (remove the quotes) command line option in the launch options.

• Go to your Steam Library
  
• Right click -> Properties on Darkest Dungeon
  
• Click the "GENERAL" tab
  
• Click "Set Launch Options
  
• In the box type in "-capture" (remove the quotes)

Mouse clicks don't register properly
Icons look misaligned or off center
Clicking on menus doesn't work
Can't Run Fullscreen On Windows 8 PC and Surfaces

This should now be fixed as of build #7740

• Try disabling UI Scaling

Also try disabling UI scaling on a per-exe basis

• Go to c:\program files\steam\steamapps\common\darkestdungeon\_windows
  
• Find Darkest.exe
  
• Right click->Properties
  
• Go to Compatibility
  
• Check "Disable display scaling on high DPI settings"

Try running both Steam and Darkest.exe as administrator

• Go to c:\program files\steam\
  
• Right click ->Properties on steam.exe
  
• Click the Compatibility tab
  
• Check "Run this program as an administrator

Then try doing it for the Darkest Dungeon exe

• Go to c:\program files\steam\steamapps\common\darkestdungeon\_windows
  
• Right click ->Properties on darkest.exe
  
• Click the Compatibility tab
  
• Check "Run this program as an administrator

Reinstall VCRedist

Go to

C:\Program Files\Steam\steamapps\common\DarkestDungeon\_CommonRedist\vcredist\2013

And re-run both the vcredist_x64.exe and the vcredist_x86.exe

Then reboot your computer

Verify the Integrity of the Game Cache

If you have tried all of these workarounds, and are still having trouble running the game, or if there are other obvious missing elements to the game (such as missing fonts), validate that all of the files are actually installed properly:

• Go to your Steam Library
  
• Right click -> Properties on Darkest Dungeon
  
• Click the "Local Files" tab
  
• Click on the "Verify Integrity of Game Cache..." button

Manually Reinstall the Game

Occasionally doing a re-verify won't work. This can be for various reasons especially if you had mods installed previously. If your game is crashing after an update try doing a manual reinstall of the game. To do so

• Go to c:\program files\steam\steamapps\common\ (or wherever you have Steam installed)
  
• Find the folder "DarkestDungeon"
  
• Rename this to "DarketDungoenold" or to anything else
  
• Go to Steam
  
• In your Library, right click Darkest Dungeon, select "Delete Local Content"
  
• Reinstall the game

Then try your save game again.

Post your system specs and details about your issue in the Crash Bugs sub-forum

If you are having crash or cannot start issues, and have done everything above please make a post in this sub-forum. The devs are treating all such issues at the highest priority.

Also the devs request that you send them additional logs if you can't start the game. This thread tells you how to enable the additional logging

http://steamcommunity.com/app/262060/discussions/0/612823460253966357/

Launch the game and send the data to the devs

It's important for the devs to know what your system specs are if they are to troubleshoot issue. Try to put a baseline information such as

OS:
Video Card:
CPU:

You can also go to the Steam Client and go to
Steam-Help-System Information

That window has a lot of technical stuff about your system that can help the devs identify things

Also when describing your problem be as descriptive as possible. They'll need to recreate your problem so more details is always better. Adding screenshots can also be helpful in describing visual issues.

Please be patient. The devs are absolutely committed to getting the game working for everyone.

The devs are active in fixing everyone's problems. So definitely post your bugs and crashes and they'll get resolved as fast as humanly possible.

I understand not being able to play the game is frustrating. But please be patient.

[Kraken]

The issue I am having is periodic audio and video hitching/stuttering.
The audio stuttering is sometimes intermitten, but always accompanies the visual hitching.
It reliably happens between turns within a round and when the party moves from segment to segment in hallways. It also occsaionally occurs after declaring an action for a round.
The hitching lasts for 1-3 seconds.

Specs:
64-bit Windpws 7
i7-2670QM CPU @ 2.20 GHz
16 GB RAM
NVIDIA GeForce GTX 580m

I have run a few benchmarks including Unigine Heaven, marks seem to be in line with expectations for the hardware.

As far as fixing the issue I have tried the following:

• Running Steam and DD as admin
  
• Reinstalling C++ redist packages
  
• Updating video drivers
  
• Updating Audio drivers
  
• Reinstalling Chipset drivers
  
• Reinstalling DD
  
• Playing with settings in NVIDIA control panel with no noticable improvement
  
• Games are already forced to my NVIDIA card, double checked to confirm for this game
  
• Verified integrity of game cache
  
• Confirmed to be running OpenGL 4.5
  
• Restarted steam
  
• Restarted PC (last two I felt are obvious, but I want to be thurough)

This may or may not be related, but I have similar issues with The Binding of Isaac: Rebirth.

[SydSavage]

Okay, so I tried as many of the "fixes" as I was able to.
Disabled video cinematics, disabled sound, disabled steam overlay, ran as administrator, updated my video driver, the works.

It crashes after I create a save game. It just shows me a picture of the town and then it switches immediately to "Program is not responding"

Here are my specs:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 2195 Mhz
OS: Windows 7 (64 bit)
Video Card: Intel(R) HD Graphics Family
OpenGL Version: 3.1

The only thing I have no idea how to try is forcing my computer to use a different graphics card or something? I didn't really understand what that meant (forgive me, I'm not so tech-savvy).

[SydSavage]

Posting here as well. Tried as many of the fixes as I could
Disabled video cinematics, disabled sound, disabled steam overlay, ran as administrator, updated my video driver, save file is made, disabled OpenGL check, checked integrity, ran in windowed mode, updated steam, restarted computer several times.

It crashes after I create a save file. It just shows me a picture of the town and then it switches immediately to "Program is not responding"

Here are my specs:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 2195 Mhz
OS: Windows 7 (64 bit)
Video Card: Intel(R) HD Graphics Family
OpenGL Version: 3.1

The only thing I have no idea how to try is forcing a different graphics card. The tutorial you provided is not very helpful. I just don't know what I'm doing.

[SydSavage]

Never mind! I restarted my computer one last time and it works!!!

[SydSavage]

Scratch my last comment! It works!

[Kraken]

@Satoru
Thank you for the quick reply, I will try to keep up, but I do not frequently use forums.
I just enjoy the concept of this game so much that I want to be able to immerse myself.

Anyways, I tinkered with the settings, in the end setting it to "Max Performance" seemed to show the most improvement. Gameplay seems faster and hitching lasts for shorter periods most of the time. Seems to have entirely eliminated audio stuttering.

A more complete list of when it occurs:

• When entering a new location (e.g. entering room or hall)
  
• When moving from one hall segment to next
  
• In combat, reliably between turns
  
• When combat actions are executed (after specifying target, intermitten)
  
• When tool tips occur
  
• When trying to loot/use items in dungeons
  
• When placing characters in party roster/town building (rare)
  
• When selecting things in town (rare)

I'm not sure if there is much else that can be done at the current moment, but I wanted to try to give the best informatoin in case it can be of use in helping others.

Does this game isolate to a single core? I heard a rumor that BoI:R did and it made me wonder if that could be an issue since my processor is only clocked for 2.2 GHz.
If so is it possible to change that? Maybe using a batch file?
I'm sure that's a stretch, just came to mind.

[Sebastian Striggow]

Автор сообщения: Satoru

Автор сообщения: Sebastian Striggow

same...

my specs are:

Inter Core i7 -2670QM 2,2 ghz
Nvidia Geforce GT 540M (newest driver)
8 gb Ram
Windows 7

I do anything from the fix page, but nothing works. pls help. thx

Are you sure you're forcing the Nvidia drivers

I think so. I´ve downloaded the drivers with the geforce experience...

GeForce Game Ready Driver, Version: 347.52

maybe i need some other drivers, but i don´t know. on my pc, the game works.

[Osi]

Hi,
How did you force the Nvidia drivers for Darkest?
r: ok , i install NVIDIA Optimus Tool to do this

[vERTIX]

Start the game and see only the first logo - Red Hook...And..nothing happens. How to fix it?

[Hellvas]

I'm having the same issue with a white screen. I can hear the audio, but get no video. Thing is, I have no drivers to update. I have no graphics card. That said, I'm capable of playing Civ 5, the original Witcher, Starcraft 2, Warlock 1&2, Hearthstone, ect. So this game shouldn't be a problem.

[Avanari]

it freezes at the red hook logo but the audio still plays but i can never move from that screen and i tried all of these that applied

[Kraken]

Status update: audio stuttering is back, visual hitching is more severe. To my knowledge nothing has changed since I played last night. I am truly at a loss.

[Pow3r]

I cant click on anything after the intro..i just bought this and am kinda upset

[bigstone]

Автор сообщения: Tiongjay

Автор сообщения: Satoru

That sounds a lot moe like your video drivers are bad. I'd uninstall and reinstall the latest Nvidia drivers

I reinstall my GPU but still no avail.
My other 50+ games having no problem with it. just this game.. SAD :'(

Same thing is happening to me, can play any other games but this. I have GTX 580M . Rebooting shows crash due to BCC code 116.

[Sebastian Striggow]

Hi your new fixes doesn´t work. so i send you my specs from steam:

Prozessor:
Hersteller: GenuineIntel
CPU-Familie: 0x6
CPU-Modell: 0x2a
CPU-Stepping: 0x7
CPU-Typ: 0x0
Geschwindigkeit: 2195 MHz
8 logische Prozessoren
4 technische Prozessoren
HyperThreading: Unterstützt
FCMOV: Unterstützt
SSE2: Unterstützt
SSE3: Unterstützt
SSSE3: Unterstützt
SSE4a: Nicht unterstützt
SSE41: Unterstützt
SSE42: Unterstützt


Betriebssystem:
Windows 7 (64 Bit)
NTFS: Unterstützt
Crypto Provider Codes: Unterstützt 311 0x0 0x0 0x0

Grafikkarte:
Treiber: Intel(R) HD Graphics 3000

DirectX-Treibername: igdumd32.dll
Treiberversion: 9.17.10.2932
DirectX-Treiberversion: 9.18.13.4752
Treiberdatum: 12.Dez..2012
OpenGL-Version: 3.1
Desktop-Farbtiefe: 32 Bit per Pixel
Monitor-Aktualisierungsrate: 59 Hz
DirectX-Karte: Intel(R) HD Graphics 3000
Anbieterkennung: 0x8086
Gerätekennung: 0x116
Anzahl der Monitore: 1
Anzahl der logischen Grafikkarten: 1
Kein SLI oder Crossfire entdeckt
Prim. Anzeigeauflösung: 1366 x 768
Desktopauflösung: 1366 x 768
Prim. Anzeigegröße: 48.2 cm x 27.1 cm (55.2 cm diag.)

Kein prim. Bustyp entdeckt
Primärer VRAM: -1988 MB
Unterstützte MSAA-Modi: 2x 4x

Soundkarte:
Audiogerät: Lautsprecher (Realtek High Defi

Speicher:
RAM: 8106 MB

Weitere Daten:
UI-Sprache: Deutsch (Deutsch)
Mikrofon: Not set
Medium: DVD
Verfügbarer Festplattenspeicher insgesamt: 461628 MB
Größter freier Festplattenspeicherblock: 35284 MB
Betriebssystem Installationsdatum: Jan 01 1970
Spiel-Controller: None erkannt

Installierte Software:
Adobe Flash Player 16 ActiveX
Adobe Flash Player 16 NPAPI
Adobe Reader X (10.1.13) - Deutsch
Avira Free Antivirus
D3DX10
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Java 7 Update 45 (64-bit)
Microsoft .NET Framework 4.5.1
Microsoft .NET Framework 4.5.1 (DEU)
Microsoft .NET Framework 4.5.1 (Deutsch)
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Klick-und-Los 2010
Microsoft Office Starter 2010 - Deutsch
Microsoft Office XP Professional mit FrontPage
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
NVIDIA GeForce Experience 2.2.2
NVIDIA GeForce Experience Service
NVIDIA Grafiktreiber 347.52
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA Optimus Update 17.12.8
NVIDIA PhysX
NVIDIA PhysX-Systemsoftware 9.14.0702
NVIDIA ShadowPlay 17.12.8
NVIDIA Systemsteuerung 347.52
NVIDIA Update 17.12.8
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.27
Onekey Theater
OpenOffice.org 3.4
QuickShare
QuickTime 7
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
Realtek USB 2.0 Reader Driver
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2978128)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Shared C Run-time for x64
SHIELD Streaming
SHIELD Wireless Controller Driver
Steam
Synaptics Pointing Device Driver
TeamSpeak 3 Client
UserGuide
VeriFace
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fotogalerie
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows-Treiberpaket - Lenovo (ACPIVPC) System (12/02/2010 6.1.0.1)

That´s all. sorrry it´s in german. maybe it helps.