Borderlands restarts my computer (HELP!!)

[Hyōryū]

As the title says. I play for 5 minutes sometimes less and then my computer restarts it self. I can run any other games for hours no problem like Ryse son of Rome max settings, so running borderlands should be no problem, really random cause yesterday I could play for 2 hours without crashing.

Any help would be appreciated.

Sorry for my bad grammar.

[the velvet hammer]

Other than veryifying the game cache, making sure your OS is up to date, updating your graphics card driver, making sure your keyboard is plugged in all the way, double checking to make sure you meet the system requirements, lowering the graphics setting, the only other thing to do would be to go there support page or forum and fill out a ticket or call them for support.

[B0nerLand]

check video card drivers up to date if its a bsod. check computer didn't overheat for some reason

[Hyōryū]

Processor Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz
Manufacturer Intel
Speed 2.9 GHz
Number of Cores 4
Video Card NVIDIA GeForce GTX 760
Manufacturer NVIDIA
Chipset GeForce GTX 760
Dedicated Memory 2.0 GB
Total Memory 3.9 GB
Memory 8.2 GB
Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
Service Pack 1
Size 64 Bit
Edition Home Premium
Display Maximum Resolution 1920 x 1080
DVD DTSOFT Virtual CdRom Device
CD DTSOFT Virtual CdRom Device
Drive 1
Size 931.5 GB
Free 109.6 GB
Drive 2
Size 1.4 TB
Free 70.9 GB

[Hyōryū]

Thanks for the quick replies, my GPU driver is up to date and no BSOD. Just randomly restarts, I checked the event viewer and showed

The sbmntr service failed to start due to the following error:
The system cannot find the file specified.

The lirsgt service failed to start due to the following error:
Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

A timeout was reached (30000 milliseconds) while waiting for the WinSpeed service to connect.

[B0nerLand]

Escrito originalmente por Aegis:

Thanks for the quick replies, my GPU driver is up to date and no BSOD. Just randomly restarts, I checked the event viewer and showed

The sbmntr service failed to start due to the following error:
The system cannot find the file specified.

The lirsgt service failed to start due to the following error:
Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

A timeout was reached (30000 milliseconds) while waiting for the WinSpeed service to connect.

doubt that matters

[the velvet hammer]

You're not overclocking any of that are you? CPU, GPU, RAM?

[Amelia]

Escrito originalmente por Aegis:

The sbmntr service failed to start due to the following error:
The system cannot find the file specified.

The lirsgt service failed to start due to the following error:
Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

I would do a virus scan, as well as a "sfc /scannow". Both those files are known to become infected with a malware.
Borderlands may utilize a function from those that Ryse or other games do not, which could theoritcally cause your crash.

[The Monstrous Cheese]

Borderlands does seem to heat my computer a bit higher than most game usually do; GPU will reach 50c when its usually 30-40 and cpu will ht high 30 and early 40s withs it usualy being around 25. My guess is that its is a overheating issue or PSU problem. Also try to play on lower setting if you can. IF you are runnig physics turn it off and see if it helps any.

[Hyōryū]

Velvet, only gpu, but thats because it came like that. Ellie, I'll try running sfc and see if that helps.
Mighty, gpu heat is 41 degrees

[Alpha-methyl]

My thoughts on this are as follows based on what problems I had with Borderlands 2, though your chipset is different than mine so some of it may not matter.

One: I use an AMD setup, and there's a problem with the Borderlands games (2+) and the AMD FX series processors - as you're not using AMD, I doubt this is it. That, and the AMD chipset problem causes a blue screen or restart immediately after loading the game, so... again, likey not your problem.

Two: If the game is heating things up more than usualt - I would have to question your power supply over anything else. How big is your power supply? Once upon a time, I had problmes like this with certain games, because my power supply was not large enough when games really started demanding from my rig.

Three: Overheating. I don't know, though. AMD/ATI video cards tend to take high heat very well, in fact it's more or less standard for them to be way hotter than an intel/nvidia setup . Nvidia cards are usually run at much lower temperatures by comparison, and if yours is heating up too much, it may be that the card is actually overheating. The nature of your crash leads me to believe it's this, or that your power supply is not large enough.

I'm just guessing though. I don't have this particular game, only Borderlands 2, and a different setup, but my past expeirence with problems like this with other games leads me to believe the latter 2 might be your problem. Overheating, or not enough power.

To my knowldge, most people who run nvidia cards have significatnly lower temperatures, at least the few people i know that use that setup do... I'm kinda leaning towards overheating unless your power supply is actually very low watt.

Hey, don't sue me if I'm wrong, just kinda putting this out there.

[Hyōryū]

I might get a higher wattage PSU then, thanks for advice, and hopefully that helps

P.S. GPU heats up to 41 degrees Cel when playing borderlands and Ryse, black list etc

[Alpha-methyl]

That number does seem high comared to my friends Nvidia GTX cards, so it's possible you're overheating What is your current power supply Wattage, if you happen to remember? Mine is 750 watt and it's more than enough for anything I do. It might not be if I had a crossfire setup, or SLI, but for a single card setup it has always been more than enough since i got it.

Unless your power supply is lower than that, I have a hunch it could be an overheat problem, but if you have other games that do run that high then maybe that's not the prob, if you don't get the restarts then too. =-/

[PWJ]

I've been getting freezing in my game which leads me to having to end the program through task manager. Just fixed it today, just had to disable my comodo anti virus. Maybe you can give it a shot if your still having trouble

[Hyōryū]

maybe turning off malwarebytes might help, I'll give it a shot

[Tiger]

Escrito originalmente por Alpha-methyl:

That number does seem high comared to my friends Nvidia GTX cards, so it's possible you're overheating What is your current power supply Wattage, if you happen to remember? Mine is 750 watt and it's more than enough for anything I do. It might not be if I had a crossfire setup, or SLI, but for a single card setup it has always been more than enough since i got it.

Unless your power supply is lower than that, I have a hunch it could be an overheat problem, but if you have other games that do run that high then maybe that's not the prob, if you don't get the restarts then too. =-/

i have a 770 and that one is known to heat up to about 77c but sinds borderlands isnt out in europe yet i cant give you the precise temperature. But for assasin's creed it will be like 77. Only thing i use is MSI afterburner.


PS i have 700 watt psu so that is more than enough.