Gam crashes on startup after windows 10 upgrade

[Nikarasu]

As stated in the title, I can't start the game anymore.
Before the upgrade it worked perfectly on my laptop, but now the game won't start.
Any ideas?

1. Computer restarted

2. Graphics drivers updated

3. Game reinstalled

4. Tried launching in both fullscreen and windowed mode

5. When launching using GeForce card it crashes on startup
[Fatal error: Address = 0x0 (Filename not found) ]

6. When launching using integrated graphics drivers th game is extremely choppy and laptop gets really hot, crashes on closing the game in th main menu



------------------
System Information
------------------
Time of this report: 8/2/2015, 07:06:43
Machine name: NIKLAS-PC
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: N53Jf
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3884MB RAM
Page File: 4250MB used, 2775MB available
Windows Dir: C:\WINDOWS
DirectX Version: 10
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode

[decimus28]

My bet is on the nvidia drivers, seen this a 3 or 4 times in the last 2 days and always with nvidia. Until it's fixed some people seem to have had success running as admin or using windows 7 or 8 compatability mode.

[Nikarasu]

Publicado originalmente por decimus28:

My bet is on the nvidia drivers, seen this a 3 or 4 times in the last 2 days and always with nvidia. Until it's fixed some people seem to have had success running as admin or using windows 7 or 8 compatability mode.

Thanks, tried starting as admin and different compatibility modes, but still no luck.

[decimus28]

Can you run dxdiag again and check the Driver File Version for the Geforce for me?

[Nikarasu]

Publicado originalmente por decimus28:

Can you run dxdiag again and check the Driver File Version for the Geforce for me?

This?

Name: NVIDIA GeForce GT 425M
Device ID: PCI\VEN_10DE&DEV_0DF0&SUBSYS_15321043&REV_A1\4&39B5E0FE&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 448144 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 7/23/2015 13:02:12, 1300484 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_f5d120b4f37ac9f8\NvCplSetupInt.exe, 1.00.0005.0000 (English), 7/23/2015 13:02:12, 95302112 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 7/23/2015 13:02:12, 12104 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvd3d9wrap.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 155952 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 105328 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 7/23/2015 13:02:12, 11920 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvd3d9wrapx.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 185656 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 125576 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 7/13/2015 20:45:08, 21910 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 7/23/2015 13:02:12, 841360 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.5362 (English), 7/23/2015 13:02:12, 227984 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 7/23/2015 13:02:12, 72727 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.5362 (English), 7/23/2015 13:02:12, 415560 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.5362 (English), 7/23/2015 13:02:12, 1194640 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.02.0011.0000 (English), 7/23/2015 13:02:12, 105288 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.02.0011.0000 (English), 7/23/2015 13:02:12, 112784 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvlddmkm.sys, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 11142984 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvpciflt.sys, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 31376 bytes
Driver: C:\WINDOWS\system32\NvFBC64.dll, 6.14.0013.5362 (English), 7/23/2015 13:02:12, 1053000 bytes
Driver: C:\WINDOWS\system32\NvIFR64.dll, 6.14.0013.5362 (English), 7/23/2015 13:02:12, 1061008 bytes
Driver: C:\WINDOWS\system32\nvapi64.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 3351864 bytes
Driver: C:\WINDOWS\system32\nvcompiler.dll, 7/23/2015 13:02:12, 42730312 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 8.17.0013.5362 (English), 7/23/2015 13:02:12, 14511608 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 7.17.0013.5362 (English), 7/23/2015 13:02:12, 2360976 bytes
Driver: C:\WINDOWS\system32\nvd3dumx.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 16011680 bytes
Driver: C:\WINDOWS\system32\nvinfo.pb, 7/23/2015 13:02:12, 31976 bytes
Driver: C:\WINDOWS\system32\nvinitx.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 176904 bytes
Driver: C:\WINDOWS\system32\nvoglshim64.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 150832 bytes
Driver: C:\WINDOWS\system32\nvoglv64.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 30518928 bytes
Driver: C:\WINDOWS\system32\nvopencl.dll, 8.17.0013.5362 (English), 7/23/2015 13:02:12, 16160440 bytes
Driver: C:\WINDOWS\system32\nvumdshimx.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 1165192 bytes
Driver: C:\WINDOWS\system32\nvwgf2umx.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 18376584 bytes
Driver: C:\WINDOWS\SysWow64\NvFBC.dll, 6.14.0013.5362 (English), 7/23/2015 13:02:12, 976528 bytes
Driver: C:\WINDOWS\SysWow64\NvIFR.dll, 6.14.0013.5362 (English), 7/23/2015 13:02:12, 983368 bytes
Driver: C:\WINDOWS\SysWow64\nvapi.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 2963208 bytes
Driver: C:\WINDOWS\SysWow64\nvcompiler.dll, 7/23/2015 13:02:12, 37749064 bytes
Driver: C:\WINDOWS\SysWow64\nvcuda.dll, 8.17.0013.5362 (English), 7/23/2015 13:02:12, 11843384 bytes
Driver: C:\WINDOWS\SysWow64\nvcuvid.dll, 7.17.0013.5362 (English), 7/23/2015 13:02:12, 2164040 bytes
Driver: C:\WINDOWS\SysWow64\nvd3dum.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 12973680 bytes
Driver: C:\WINDOWS\SysWow64\nvinit.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 155280 bytes
Driver: C:\WINDOWS\SysWow64\nvoglshim32.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 128512 bytes
Driver: C:\WINDOWS\SysWow64\nvoglv32.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 22973584 bytes
Driver: C:\WINDOWS\SysWow64\nvopencl.dll, 8.17.0013.5362 (English), 7/23/2015 13:02:12, 13274904 bytes
Driver: C:\WINDOWS\SysWow64\nvumdshim.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 991152 bytes
Driver: C:\WINDOWS\SysWow64\nvwgf2um.dll, 10.18.0013.5362 (English), 7/23/2015 13:02:12, 15754192 bytes
Driver: C:\WINDOWS\system32\nvdispco6435362.dll, 2.00.0043.0004 (English), 7/23/2015 13:02:12, 1898128 bytes
Driver: C:\WINDOWS\system32\nvdispgenco6435362.dll, 2.00.0020.0002 (English), 7/23/2015 13:02:12, 1557648 bytes

[Tarkaris]

Probably your drivers are gone as it happened to me. Try to reinstall them with nvidia experience. Worked for me

[Nikarasu]

Publicado originalmente por Tarkaris:

Probably your drivers are gone as it happened to me. Try to reinstall them with nvidia experience. Worked for me

How do I do that? I tried reinstalling directx here:
http://www.microsoft.com/sv-se/download/confirmation.aspx?id=35

but it didn't work. It said I already gad a more recent vrsion installed.

[Tarkaris]

Use the GeForce Experience progam. It automatcly seaches for the drivers

[Nikarasu]

Publicado originalmente por Tarkaris:

Use the GeForce Experience progam. It automatcly seaches for the drivers

It already says I have the newest drivers.

[orbital]

I have the same problem in Win 8. The game crashes with a Fatal error. Drivers ok. Also Nvidia but GTX 765M.

[Tarkaris]

See if the game is using the CPU graphics instead of GPU

[Nikarasu]

Publicado originalmente por Tarkaris:

See if the game is using the CPU graphics instead of GPU

When I use th GPU is crashes, when I use the intgrated graphics drivers it starts but runs at maybe 5 FPS and the CPU becomes super hot.

[orbital]

In my case the problem was fixed just by restarting my computer. No idea what it was.

[Nikarasu]

Publicado originalmente por juliofernandez50:

In my case the problem was fixed just by restarting my computer. No idea what it was.

Thanks, but doesn't work.

[decimus28]

Sorry, wasn't able to tell the driver pack from that, but you should be able to find it in GeForce Experience somewhere, under help maybe. If it isn't at least 363.62 you'll have trouble. My guess from what you showed me is that you have 363.54 or earlier. Don't trust windows or Geforce Experience to get you the newest 363.62 right now as their earlier 363.54 messed up a lot of stuff so they kindof rolled back to 363.30. Anyway go to nvidia's website and manually download 363.62 or any newer driver if there is one when you read this message.

[Nikarasu]

Publicado originalmente por decimus28:

Sorry, wasn't able to tell the driver pack from that, but you should be able to find it in GeForce Experience somewhere, under help maybe. If it isn't at least 363.62 you'll have trouble. My guess from what you showed me is that you have 363.54 or earlier. Don't trust windows or Geforce Experience to get you the newest 363.62 right now as their earlier 363.54 messed up a lot of stuff so they kindof rolled back to 363.30. Anyway go to nvidia's website and manually download 363.62 or any newer driver if there is one when you read this message.

Thanks, but it didn't work. I actually noticed that Dark Souls II, Fallout New Vegas and Terraria also crash on startup aftr th upgrade.