the application faced a problem. we need to collect necessary files to fix this problem.

[leksizz]

Please tell me how to fix this problem? I tried a lot of things: installed Direct X, visual C ++, did a clean reinstall of the game, turned off the antivirus, updated all drivers, tried to change files. Mods have never been installed. Before the release, I played without any problems and later left the game for several months. After the release, I decided to return and this is the situation.

[elysebluemoon]

Can you send a crash dump via the crash uploader and post the crash report ID here as instructed below?
https://steamcommunity.com/app/261550/discussions/17/3482997773483716997/

(BSS-5194)

[leksizz]

I click on the “Send” button, the download starts and “Failed try sending again” pops up, what should I do in such a situation?

[Атаман]

I have the same problem didf the same things and nothing happens

[elysebluemoon]

Originally posted by Dosyk:

I click on the “Send” button, the download starts and “Failed try sending again” pops up, what should I do in such a situation?

Please send us the documents starting with "rgl_log" and "rgl_log_errors" at "C:\ProgramData\Mount and Blade II Bannerlord\logs" and your save file via our ticketing system. Please don't forget to include your thread's link in your ticket. You can find a guide on how to open a ticket and send files below:
https://steamcommunity.com/app/261550/discussions/17/3086646248532468263/

[elysebluemoon]

Forwarding this issue to the QA team for further investigation. Thanks for reporting.
(BES-7369)

[leksizz]

when the procedure is completed, will you answer me?

[elysebluemoon]

Of course, I will update this thread when there are any developments. :)

[leksizz]

thanks, I’ll be waiting. Do you know how long it will take to resolve the issue?

[HorizonFuze]

I am also having this problem and I've done the same things and nothing happens either

[elysebluemoon]

Can you try performing a clean install following the instructions on the below article?
https://steamcommunity.com/app/261550/discussions/17/2968397584539744282/

[leksizz]

Thank you very much for your help, problem solved. For some reason, there was a beta version of the old patch in the local files, when I changed it to the release version, everything went away.

[elysebluemoon]

Glad to hear it! :)