Assassin's Creed Liberation

Assassin's Creed Liberation

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Nunu Oct 18, 2020 @ 7:40am
Screen too dark, I can't see.
https://steamcommunity.com/sharedfiles/filedetails/?id=2261359497

what can I do for fixing this?

thank you in advance...
Last edited by Nunu; Oct 21, 2020 @ 9:08pm
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Showing 1-14 of 14 comments
Ubi-Keo  [developer] Oct 21, 2020 @ 10:17am 
I am sorry to hear that you are experiencing this issue.

Is the screen dark in the menu screens or just in game? Have you also tried changing the in game settings?

Can you please try these PC troubleshooting[support.ubi.com] steps to see if that helps.

- Ubisoft Support

Nunu Oct 21, 2020 @ 9:38pm 
Originally posted by Ubi-Keo:
I am sorry to hear that you are experiencing this issue.

Is the screen dark in the menu screens or just in game? Have you also tried changing the in game settings?

Can you please try these PC troubleshooting[support.ubi.com] steps to see if that helps.

- Ubisoft Support

it's only in the game, menu screen is totally fine.
I had increased Brightness setting, but it's still dark in-game.
D.A.V. Jan 14, 2022 @ 7:17pm 
У меня то же самое, меню и интерфейс отображаются нормально, а вот сама картинка слишком тёмная.
Ubi_TheBerry  [developer] Jan 15, 2022 @ 1:59pm 
Originally posted by D.A.V.:
У меня то же самое, меню и интерфейс отображаются нормально, а вот сама картинка слишком тёмная.

Hey D.A.V.,

Anything we can help with?

If you could please translate your post into English, we'd be more than happy to see how we can help!

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in Russian.

Thank you!

- Ubisoft Support
D.A.V. Jan 19, 2022 @ 5:35am 
I have the same thing: the game is too dark, and only in open spaces, indoors and in the animus room everything is fine. The menu and interface are displayed normally, but the picture itself is too dark.
I play on integrated intel graphics. This is a problem on PC and laptop. However, when I turn on the Nvidia video card on the laptop, everything displays normally.
All drivers are of the latest version.
How can this bug be fixed?
76561199187542534 Jan 22, 2022 @ 6:44am 
Hi D.A.V.

Thank you for translating.

It's strange that this issue seems to disappear when the Nvidia card on your laptop is used. We would not recommend playing with integrated graphics, as some aspects of the game may not work as intended unless working alongside certain graphics drivers.

Would you be able to tell us if you're also using a Nvidia card on your PC? If so, are your laptop and PC running the same driver version at the moment?

Many thanks.

- Ubisoft Support
D.A.V. Jan 26, 2022 @ 2:11am 
Сейчас на моём ПК нет дискретной видеокарты, поэтому я вынужден пользоваться встроенной графикой от Интел. При этом с остальными играми серии Assassin's Creed проблем не возникло, они все работают ПРЕКРАСНО, а с этой игрой возникла вот такая проблема.

Right now my PC doesn't have a discrete graphics card, so I'm forced to use integrated graphics from Intel. That being said, the rest of the Assassin's Creed games haven't had any problems, they all work PERFECTLY, but this game has this problem.
76561199207007716 Jan 28, 2022 @ 3:21am 
Originally posted by D.A.V.:
Сейчас на моём ПК нет дискретной видеокарты, поэтому я вынужден пользоваться встроенной графикой от Интел. При этом с остальными играми серии Assassin's Creed проблем не возникло, они все работают ПРЕКРАСНО, а с этой игрой возникла вот такая проблема.

Right now my PC doesn't have a discrete graphics card, so I'm forced to use integrated graphics from Intel. That being said, the rest of the Assassin's Creed games haven't had any problems, they all work PERFECTLY, but this game has this problem.

Hey there D.A.V, I completely understand. However, as the integrated graphics do not surpass our minimum requirements, I am afraid we will not be able to assist with this further, as it could be the factor causing the issue. Should you have further questions regarding this or anything else, please don't hesitate to let us know.

-Ubisoft Support
D.A.V. Feb 7, 2022 @ 4:41am 
Это не решение, это попытка уйти от ответа. В других играх серии тоже не указана встроенная графика в минимальных требованиях, однако ВСЕ они работают и выглядят хорошо.

This is not a solution, this is an attempt to avoid the answer. Other games in the series also do not have integrated graphics in the minimum requirements, but they ALL work and look good.
Ubi_TheBerry  [developer] Feb 7, 2022 @ 8:27am 
Originally posted by D.A.V.:
Это не решение, это попытка уйти от ответа. В других играх серии тоже не указана встроенная графика в минимальных требованиях, однако ВСЕ они работают и выглядят хорошо.

This is not a solution, this is an attempt to avoid the answer. Other games in the series also do not have integrated graphics in the minimum requirements, but they ALL work and look good.

Hello D.A.V,

When running on integrated graphics, while it isn't always a sure thing a game won't run, it is always a risk, as they just aren't powerful enough to run titles effectively.

The steps provided above are all we can offer in this scenario as your current setup isn't supported.

Sorry for the disappointment caused.

- Ubisoft Support
xdesmondx87 Jun 9, 2023 @ 2:30pm 
Originally posted by nunuhunnie:
https://steamcommunity.com/sharedfiles/filedetails/?id=2261359497

what can I do for fixing this?

thank you in advance...


Hello,

I just bought this game, coz it was discounted and right after the "awakening from the bad dream", being on the roof and experiencing the same issue - dark screen.

Playing it on Intel UHD620.

Was trying to search for some solution, but didn't find much.
xdesmondx87 Jun 9, 2023 @ 2:34pm 
Originally posted by Ubi_TheBerry:
Originally posted by D.A.V.:
Это не решение, это попытка уйти от ответа. В других играх серии тоже не указана встроенная графика в минимальных требованиях, однако ВСЕ они работают и выглядят хорошо.

This is not a solution, this is an attempt to avoid the answer. Other games in the series also do not have integrated graphics in the minimum requirements, but they ALL work and look good.

Hello D.A.V,

When running on integrated graphics, while it isn't always a sure thing a game won't run, it is always a risk, as they just aren't powerful enough to run titles effectively.

The steps provided above are all we can offer in this scenario as your current setup isn't supported.

Sorry for the disappointment caused.

- Ubisoft Support


Hi,

It brings a confusion to the surface then, as I am able, even though on the lowest settings and still not running it totally smoothly, to run AC IV, which is newer and more demanding game than this game. So it honestly makes no sense to me, as well as to other people, surely, who have the same issue.
Okay, yeah, I ran into the same problem and I think I figured it out. This game has the same problem that Assassin's Creed 3 Remastered has. I think it might be the bundle set up that both games are in. Anyway, you should get some decent nighttime visibility if you just go into your PS5 settings and turn off HDR. Unfortunately, you can't turn them back on again like you can with Assassin's Creed 3 Remastered.
BiNh0X May 9 @ 4:48pm 
I read elsewhere that this is a bug in the game's code (bad port?) that doesn't work well on integrated GPUs. Here, even though the game runs well on the Intel UHD Graphics of the i3-1115G4, the game is very dark. It's absurd how careless Ubisoft is that they never offered to fix this bug. I BOUGHT this game a few years ago and I'm currently unable to play it.
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