Another File Verification Issue

[peach395]

I am having the same problem as some other people with the a failed file signature verification (Content/Talos/All_01.gro). I have performed the file validation step, redownloaded the file four or five times now, and rebooted after the last couple of times to make sure that Steam (and Talos Princple) notice that there's a replacement file. Each time, I'll continue my game and I can play for a minute or two, and then it crashes again with the same error.

I'll keep looking for other posts and in the FAQs, but please respond if you have a good idea what's going on.

Here's the most recent log:

17:05:29 LOG: C:\Windows\system32\aticfx32.dll
17:05:29 LOG: C:\Windows\system32\atiuxpag.dll
17:05:29 LOG: C:\Windows\system32\atidxx32.dll
17:05:29 LOG: C:\Windows\syswow64\CLBCatQ.DLL
17:05:29 LOG: C:\Windows\system32\X3DAudio1_7.dll
17:05:29 LOG: C:\Windows\SysWow64\XAudio2_7.dll
17:05:29 LOG: C:\Windows\system32\xinput1_3.dll
17:05:29 LOG: G:\Steam\D3DCompiler_46.dll
17:05:29 LOG: C:\Windows\system32\BDL.dll
17:05:29 LOG: C:\Windows\system32\MSWSOCK.dll
17:05:29 LOG: C:\Windows\System32\wshtcpip.dll
17:05:29 LOG: C:\Windows\system32\RpcRtRemote.dll
17:05:29 FTL: File signature verification failed (Content/Talos/All_01.gro).
17:06:02 DBG:
17:06:02 DBG: //=====================================================
17:06:02 DBG: Report generated at: 08/29/15 17:06:02
17:06:02 DBG: Version: $Version: Talos_PC_distro; ����b
ndows-Final; 244371 `d$��b
23 19:11:28 @��; ��$
17:06:02 DBG: Build type: Win32-Static-Final-Default
17:06:02 DBG: Dump type: FatalError
17:06:02 DBG:
17:06:02 DBG: Dumping stack back trace:
17:06:02 DBG: 00F4B6C3 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B4A6C3
17:06:02 DBG: 00F63D93 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B62D93
17:06:02 DBG: 00FA4FDB 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BA3FDB
17:06:02 DBG: 00F6DD63 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B6CD63
17:06:02 DBG: 0107D338 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00C7C338
17:06:02 DBG: 00F4BE1C 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B4AE1C
17:06:02 DBG: 00F4B80F 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B4A80F
17:06:02 DBG: 00F4E40A 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B4D40A
17:06:02 DBG: 00FC8DBF 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BC7DBF
17:06:02 DBG: 00FC90D2 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BC80D2
17:06:02 DBG: 00F62622 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B61622
17:06:02 DBG: 00FD1454 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BD0454
17:06:02 DBG: 00F62622 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B61622
17:06:02 DBG: 00FDCA0F 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BDBA0F
17:06:02 DBG: 00FDD453 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BDC453
17:06:02 DBG: 00F62622 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B61622
17:06:02 DBG: 00FD1454 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BD0454
17:06:02 DBG: 00F63042 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B62042
17:06:02 DBG: 00FF7487 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BF6487
17:06:02 DBG: 00FF760E 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00BF660E
17:06:02 DBG: 00F5395D 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B5295D
17:06:02 DBG: 00F862FF 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B852FF
17:06:02 DBG: 00F865D0 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B855D0
17:06:02 DBG: 00F844E9 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B834E9
17:06:02 DBG: 00F86ED9 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B85ED9
17:06:02 DBG: 00F6414B 00000001 $adr: "$G:/Steam/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00B6314B
17:06:02 DBG: 7666337A 00000001 $adr: "$C:/Windows/syswow64/kernel32.dll" 0001:0000337A
17:06:02 DBG: 771E92E2 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:000292E2
17:06:02 DBG: 771E92B5 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:000292B5
17:06:02 DBG:
17:06:02 DBG: //=====================================================
17:06:02 DBG:
17:06:02 DBG:
17:06:02 LOG:
17:06:02 LOG: Loaded modules:
17:06:02 LOG: G:\Steam\steamapps\common\The Talos Principle\Bin\Talos.exe
17:06:02 LOG: C:\Windows\SysWOW64\ntdll.dll
17:06:02 LOG: C:\Windows\syswow64\kernel32.dll
17:06:02 LOG: C:\Windows\syswow64\KERNELBASE.dll
17:06:02 LOG: C:\Windows\system32\WINMM.dll
17:06:02 LOG: C:\Windows\syswow64\msvcrt.dll
17:06:02 LOG: C:\Windows\syswow64\USER32.dll
17:06:02 LOG: C:\Windows\syswow64\GDI32.dll
17:06:02 LOG: C:\Windows\syswow64\LPK.dll
17:06:02 LOG: C:\Windows\syswow64\USP10.dll
17:06:02 LOG: C:\Windows\syswow64\ADVAPI32.dll
17:06:02 LOG: C:\Windows\SysWOW64\sechost.dll
17:06:02 LOG: C:\Windows\syswow64\RPCRT4.dll
17:06:02 LOG: C:\Windows\syswow64\SspiCli.dll
17:06:02 LOG: C:\Windows\syswow64\CRYPTBASE.dll
17:06:02 LOG: C:\Windows\syswow64\WINTRUST.dll
17:06:02 LOG: C:\Windows\syswow64\CRYPT32.dll
17:06:02 LOG: C:\Windows\syswow64\MSASN1.dll
17:06:02 LOG: C:\Windows\syswow64\SHELL32.dll
17:06:02 LOG: C:\Windows\syswow64\SHLWAPI.dll
17:06:02 LOG: C:\Windows\syswow64\PSAPI.DLL
17:06:02 LOG: C:\Windows\system32\WSOCK32.dll
17:06:02 LOG: C:\Windows\syswow64\WS2_32.dll
17:06:02 LOG: C:\Windows\syswow64\NSI.dll
17:06:02 LOG: C:\Windows\syswow64\ole32.dll
17:06:02 LOG: C:\Windows\syswow64\OLEAUT32.dll
17:06:02 LOG: G:\Steam\steamapps\common\The Talos Principle\Bin\steam_api.dll
17:06:02 LOG: C:\Windows\system32\MSIMG32.dll
17:06:02 LOG: C:\Windows\system32\IMM32.DLL
17:06:02 LOG: C:\Windows\syswow64\MSCTF.dll
17:06:02 LOG: G:\Steam\gameoverlayrenderer.dll
17:06:02 LOG: G:\Steam\steamclient.dll
17:06:02 LOG: C:\Windows\system32\IPHLPAPI.DLL
17:06:02 LOG: C:\Windows\system32\WINNSI.DLL
17:06:02 LOG: C:\Windows\syswow64\imagehlp.dll
17:06:02 LOG: C:\Windows\system32\VERSION.dll
17:06:02 LOG: C:\Windows\syswow64\SETUPAPI.dll
17:06:02 LOG: C:\Windows\syswow64\CFGMGR32.dll
17:06:02 LOG: C:\Windows\syswow64\DEVOBJ.dll
17:06:02 LOG: G:\Steam\tier0_s.dll
17:06:02 LOG: G:\Steam\vstdlib_s.dll
17:06:02 LOG: C:\Windows\system32\Secur32.dll
17:06:02 LOG: G:\Steam\steam.dll
17:06:02 LOG: G:\Steam\Steam2.dll
17:06:02 LOG: G:\Steam\DbgHelp.dll
17:06:02 LOG: G:\Steam\CSERHelper.dll
17:06:02 LOG: C:\Windows\system32\MMDevAPI.DLL
17:06:02 LOG: C:\Windows\system32\PROPSYS.dll
17:06:02 LOG: C:\Windows\system32\wdmaud.drv
17:06:02 LOG: C:\Windows\system32\ksuser.dll
17:06:02 LOG: C:\Windows\system32\AVRT.dll
17:06:02 LOG: C:\Windows\system32\AUDIOSES.DLL
17:06:02 LOG: C:\Windows\system32\msacm32.drv
17:06:02 LOG: C:\Windows\system32\MSACM32.dll
17:06:02 LOG: C:\Windows\system32\midimap.dll
17:06:02 LOG: C:\Windows\system32\CRYPTSP.dll
17:06:02 LOG: C:\Windows\system32\rsaenh.dll
17:06:02 LOG: C:\Windows\system32\ncrypt.dll
17:06:02 LOG: C:\Windows\system32\bcrypt.dll
17:06:02 LOG: C:\Windows\SysWOW64\bcryptprimitives.dll
17:06:02 LOG: C:\Windows\syswow64\USERENV.dll
17:06:02 LOG: C:\Windows\syswow64\profapi.dll
17:06:02 LOG: C:\Windows\system32\GPAPI.dll
17:06:02 LOG: C:\Windows\system32\cryptnet.dll
17:06:02 LOG: C:\Windows\syswow64\WLDAP32.dll
17:06:02 LOG: C:\Windows\system32\SensApi.dll
17:06:02 LOG: C:\Windows\system32\uxtheme.dll
17:06:02 LOG: C:\Windows\system32\dwmapi.dll
17:06:02 LOG: C:\Windows\system32\dxgi.dll
17:06:02 LOG: C:\Windows\system32\aticfx32.dll
17:06:02 LOG: C:\Windows\system32\atiuxpag.dll
17:06:02 LOG: C:\Windows\system32\atidxx32.dll
17:06:02 LOG: C:\Windows\syswow64\CLBCatQ.DLL
17:06:02 LOG: C:\Windows\SysWow64\XAudio2_7.dll
17:06:02 LOG: G:\Steam\D3DCompiler_46.dll
17:06:02 LOG: C:\Windows\system32\BDL.dll
17:06:02 LOG: C:\Windows\system32\MSWSOCK.dll
17:06:02 LOG: C:\Windows\System32\wshtcpip.dll
17:06:02 LOG: C:\Windows\system32\RpcRtRemote.dll
17:06:02 LOG: C:\Windows\system32\powrprof.dll
17:06:02 FTL: Waiting for an uninitialized event.

[AlenL]

Well, these errors happen when the game detects that checksum of a file on disk is wrong. It exits early when the issue is recognized to prevent cryptic problems later.
If the error reappears even after verifying, it may mean that there are some underlying issues, most likely:
- an antivirus program or firewall preventing proper installation
- a bad sector or other kind of error on the disk
- malfunctioning RAM or some other component (CPU, mobo) that might cause the file data to be damaged while in the system's file cache or in transfer between the disk and the RAM.

[peach395]

Do you have any suggestions on what to do to isolate the issue? I don't think that any of these specific options may be the problem, but I'm willing to try to figure it out. Here's why I am doubtful of any of these are the the problem:

1. The antivirus/firewall I am using is Windows Defender. Since that's rather ubiquitous for people with Windows, I'd be surprised if the Talos Principle couldn't install with this running. However, if there are specific settings to check out, I'd like to know.
2. I've "played" for about 10 hours before this started happening, which suggests that either something went haywire (and keeps going haywire) long after the initial installation, or else the offending file doesn't get used until some point in the game that I just now reached. Since I've reinstalled the corrupted file multiple times, I have to wonder if it's really the disk or something else.
3. The disk I'm using is an SSD that passes disk checks.
4. I'm able to run other Steam games from the same SSD without any issues.
5. I am not having any issues with any other games or programs.

I am unaware of any other diagnostics that I could run to monitor file data transfer. Any suggestions are welcome.

[boocie74]

I am having the same problems - "File signature verification failed" but always in the same place. As soon as I go through the messenger door on C, it crashes to desktop. No idea how to fix this - I can't finish the game now.

[AlenL]

re 1: I don't have experience with Defender. But I know that it Microsoft Security Essentials, which are a newer and better version of Windows Defender, work correctly. Unless you have Windows8 or 10, in which case, The Essentials are renamed back to "Defender". ( Sigh. :) )
You can always try without the defender, just to be sure: Uninstall defender, verify game cache, test the game. Then install defender again if that was not the issue.
re 2: If could be that the error is in the part of archive that is loaded only on later levels.
re 3: If you have another disk, you can try reinstalling the game to that other disk to be sure.
re 4/5: absence of (noticeable) problems with other applications is unfortunately not a reliable indicator that all is fine.
As for diagnostics, you can try running a memory checker (like this one eg: https://technet.microsoft.com/en-us/magazine/ff700221.aspx ). Though again - if it doesn't detect any problems, it doesn't mean there aren't any. It's easy to prove that something is incorrect, yet hard to prove it is correct. :)
Also, you can check the checksum of the files on disk. Here are SHA1 checksums for all base gro files:

659f380c0cee49c4692785987e01c342374c214c *All_01.gro
b44277d78df5acb948fe35a004743c17b1dac5f1 *All_02.gro
71ee847d9ba6c89c70a70147fba8ef270371f637 *All_03.gro

HTH.
Also, it might be beneficial to see your entire log file.

boocie74, are you sure it is the exact same error? Would you please post your log file, in a separate thread so as not to hijack peach's thread. Thanks.

[peach395]

OK, my problem seems to be solved. All indications are that Windows Defender (which is part of the Microsoft Security Essentials) was the conflict. The steps were pretty simple:

- Turned off Windows Defender
- Performed the game file validation step and redownloaded the offending file (all_01.gro)
- Started the game without turning on Windows Defender

I'll keep Windows Defender off while playing Talos Principle, but that's not really a great solution. I'd like to find settings to eliminate the conflict, since leaving my antivirus system off increases risk. I'll monitor this thread and search occasionally to see if someone has any ideas.

Thanks

[boocie74]

Could someone outline the "file validation step" for me ? I have no idea how to do it, and this issue just keeps going on and on in my game.

[AlenL]

From Steam's KB on this:
- Load Steam
- From the Library section, right-click on the game and select Properties from the menu.
- Select the Local files tab and click the Verify integrity of game cache... button.
- Steam will verify the game's files - this process may take several minutes.
- Once the process is completed, the Check Window will automatically exit.

[boocie74]

thank you!