Sound is disabled [XAudio2 Error]

[Julia]

When I start the game, the screen blanks after the 32/64bit decision, then I get following error message: "You do not have an up to date version of the XAudio2 libraries, which are a part of DirectX. Press OK to update, or Cancel to continue. If you continue without updating, the game will have no sound, or may have problems with stability, performance or sound quality."
Pressing OK does - nothing. No update, no game. Pressing Cancel lets me play the game without sound.
I already tried to install DirectX9 additionally to the already installed DirectX11, but that only led to an error.
The game looks good, but without sound it is kind of boring.

Here is the part of the log regarding the game start:
-------- START OF LOG --------

16:21:48 LOG: Core version: $Version: Talos_PC_distro; Talos-Windows-Final; 258375 2016-03-01 11:30:39 @builder14; Windows-x64-Static-Final-Default$
16:21:48 LOG: Command: $
16:21:48 LOG: Initializing timer.
16:21:48 LOG: QueryPerformanceFrequency: 2338334
16:21:48 LOG: Timestamp: 2016/05/10 16:21:48
16:21:48 LOG: Binary name: Talos.exe
16:21:48 LOG: Binary soft path: Bin/x64/
16:21:48 LOG: Binary hard path: C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\
16:21:48 LOG: Application directory: C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\
16:21:48 LOG:
16:21:48 LOG: * OS...
16:21:48 LOG: Name: Windows 8.1
16:21:48 LOG: Kernel: WinNT (64-bit)
16:21:48 LOG: Version: 6.3, build 9600
16:21:48 LOG:
16:21:48 LOG: * CPU...
16:21:48 LOG: Vendor: GenuineIntel
16:21:48 LOG: Name: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
16:21:48 LOG: Type: 0, Family: 6, Model: 5, Stepping: 1
16:21:48 LOG: Clock: 2.39 GHz
16:21:48 LOG: Cores: 4
16:21:48 LOG: CMOV: Yes
16:21:48 LOG: SSE: Yes
16:21:48 LOG: Invariant TSC: Yes
16:21:48 LOG:
16:21:48 LOG:
16:21:48 LOG: * Memory...
16:21:48 LOG: Total physical memory: 7895 MB
16:21:48 LOG: Free physical memory: 4342 MB
16:21:48 LOG:
16:21:48 LOG: Created thread 00002414(ResourceGeneration).
16:21:48 LOG: Created thread 00001608(ResourceFreeing).
16:21:48 LOG: Created thread 00000CA8(ResourceStreaming).
16:21:48 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\GameEnv_Steam.dll".
16:21:48 INF: Encoded user ID = 15027787:71ad83c4
16:21:48 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
16:21:48 LOG: Created thread 00000144(ResourceLoader).
16:21:48 LOG: Loading cvars from "$C:/Program Files (x86)/Steam/userdata/23699834/257510/local/Talos.ini".
16:21:48 ERR: Executable signature verification failed.
16:21:48 LOG: Trying to set display mode 1366x768(fullscreen)...
16:21:48 INF:
16:21:48 INF: * Desktop settings...
16:21:48 INF: Color depth: 32-bit
16:21:48 INF: Desktop resolution: 1366 x 768
16:21:48 INF: Virtual screen: 1366 x 768
16:21:48 INF: Monitors attached: 1
16:21:48 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\GfxD3D11.dll".
16:21:49 LOG: Content/CachedShaders_PC_Talos.gro: 14905 files, signature: OFFICIAL
16:21:49 LOG: Zip file system updated in 0.46 seconds.
16:21:49 LOG: Loaded "D3D11.dll".
16:21:49 LOG: Loaded "D3DCompiler_43.dll".
16:21:49 LOG: Loaded "D3DX11_43.dll".
16:21:49 LOG: Loaded "DXGI.DLL".
16:21:49 LOG: [Direct3D] Using DXGIFactory1 interface.
16:21:49 LOG: GPU #1: Intel(R) HD Graphics Family from Intel
16:21:49 WRN: [Direct3D] Unable to determine VRAM size... assuming 512 MB.
16:21:49 INF:
16:21:49 INF: Direct3D 11.1:
16:21:49 INF: Deferred contexts: emulated by API
16:21:49 INF: Concurrent resource creation: supported
16:21:49 INF: Extended constant buffers: supported (but not used)
16:21:51 INF:
16:21:51 INF: Gfx API: Direct3D 11
16:21:51 INF: Resolution: 1366 x 768
16:21:51 INF: Vendor: Intel (0x8086)
16:21:51 INF: Driver: Direct3D 11 (11.1 features) (0x0A16)
16:21:51 INF: Renderer: Intel(R) HD Graphics Family
16:21:51 INF: Version: 0.0.0.57435
16:21:51 INF: Video memory size: 512 MB
16:21:51 INF: Available for textures: 1024 MB
16:21:51 INF: Shader model version: 5.0
16:21:51 INF: Active GPU(s): 1
16:21:51 INF: GPU architecture: forward conventional rendering
16:21:51 INF: Allowed memory size used for streaming: 512.0 MB
16:21:51 INF: Unable to check for correct version of display driver!
16:21:51 INF: Driver version: 57435 (required: 0)
16:21:51 LOG: Processing file Content/Talos/Config/SystemCompatibility.lua
16:21:51 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\SfxXAD.dll".
16:21:51 LOG: Loaded "X3DAudio1_7.dll".
16:21:51 ERR: SfxAPI error: [XAudio2] Cannot create submix voice.
16:22:02 LOG: Trying to set display mode 1366x768(fullscreen)...
16:22:02 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\GfxD3D11.dll".
16:22:02 LOG: Loaded "D3D11.dll".
16:22:02 LOG: Loaded "D3DCompiler_43.dll".
16:22:02 LOG: Loaded "D3DX11_43.dll".
16:22:02 LOG: Loaded "DXGI.DLL".
16:22:02 LOG: [Direct3D] Using DXGIFactory1 interface.
16:22:02 WRN: [Direct3D] Unable to determine VRAM size... assuming 512 MB.
16:22:02 INF:
16:22:02 INF: Direct3D 11.1:
16:22:02 INF: Deferred contexts: emulated by API
16:22:02 INF: Concurrent resource creation: supported
16:22:02 INF: Extended constant buffers: supported (but not used)
16:22:04 INF:
16:22:04 INF: Gfx API: Direct3D 11
16:22:04 INF: Resolution: 1366 x 768
16:22:04 INF: Vendor: Intel (0x8086)
16:22:04 INF: Driver: Direct3D 11 (11.1 features) (0x0A16)
16:22:04 INF: Renderer: Intel(R) HD Graphics Family
16:22:04 INF: Version: 0.0.0.57435
16:22:04 INF: Video memory size: 512 MB
16:22:04 INF: Available for textures: 1024 MB
16:22:04 INF: Shader model version: 5.0
16:22:04 INF: Active GPU(s): 1
16:22:04 INF: GPU architecture: forward conventional rendering
16:22:04 INF: Allowed memory size used for streaming: 512.0 MB
16:22:04 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\Talos_Project.dll".
16:22:04 LOG: Content/CachedShaders_PC_Talos.gro: 14905 files, signature: OFFICIAL
16:22:04 LOG: Content/Talos/All_01.gro: 4110 files, signature: OFFICIAL
16:22:04 LOG: Content/Talos/All_02.gro: 4057 files, signature: OFFICIAL
16:22:04 LOG: Content/Talos/All_03.gro: 4217 files, signature: OFFICIAL
16:22:04 LOG: Content/Talos/All_244371.gro: 2577 files, signature: OFFICIAL
16:22:04 LOG: Content/Talos/All_246379.gro: 115 files, signature: OFFICIAL
16:22:04 LOG: Content/Talos/All_258375.gro: 229 files, signature: OFFICIAL
16:22:04 LOG: Zip file system updated in 0.19 seconds.
16:22:04 LOG: 1 dependency databases loaded and merged in 0.05 seconds.
16:22:04 LOG: Locale: deu
16:22:04 LOG: Loading translation tables from Content/Talos/Locales/deu/.
16:22:04 LOG: Loading translation table Content/Talos/Locales/deu/translation_All.txt
16:22:04 LOG: Translation table Content/Talos/Locales/deu/translation_All.txt loaded.
16:22:04 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\CodecAudio_Vorbis.dll".
16:22:04 LOG: Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
16:22:04 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\CodecVideo_Null.dll".
16:22:04 LOG: Module 'Bin/CodecVideo_Null.module' loaded in '0.00' seconds.
16:22:04 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\Input.dll".
16:22:04 LOG: Loaded "xinput1_3.dll".
16:22:04 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
16:22:04 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
16:22:04 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
16:22:04 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
16:22:05 LOG: Module 'Bin/Input.module' loaded in '0.61' seconds.
16:22:05 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\ProcRender.dll".
16:22:05 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\The Talos Principle\Bin\x64\Shaders.dll".
16:22:05 LOG: Module 'Bin/Shaders.module' loaded in '0.02' seconds.
16:22:05 LOG: Module 'Bin/ProcRender.module' loaded in '0.04' seconds.
16:22:05 LOG: Module 'Bin/Shaders.module' loaded in '0.00' seconds.
16:22:05 LOG: Skipped assigning to prj_strMultiplayerSessionName because the saved version (0) is different than the current version (2).
16:22:05 LOG: Obtained menu streaming precache data from Content/Talos/MenuStreamingPrecache.rsc (0 resources).
16:22:05 LOG: Module 'Bin/Talos_Project.module' loaded in '1.06' seconds.
16:22:06 LOG: Created thread 000000A0(GameDataJobs).
16:22:06 LOG: cvarShowDiffs()
16:22:06 LOG: cmp_pixMaxSize = 512 (4096)
16:22:06 LOG: crm_bDepthPrepass = 0 (1)
16:22:06 LOG: crm_bRenderFarCrumbs = 0 (1)
16:22:06 LOG: crm_fDensityBias = 0.8 (1)
16:22:06 LOG: crm_fDistanceBias = 0.8 (1)
16:22:06 LOG: crm_iMaxAllowedLayers = 3 (4)
16:22:06 LOG: efx_bAmbientOcclusion = 0 (1)
16:22:06 LOG: efx_bChannelOffset = 0 (1)
16:22:06 LOG: efx_bDepthOfField = 0 (1)
16:22:06 LOG: efx_fOcclusionBufferScale = 0.5 (0.75)
16:22:06 LOG: efx_iBloom = 2 (3)
16:22:06 LOG: efx_iLensFlareQuality = 2 (3)
16:22:06 LOG: efx_iMaxRippleSources = 5 (10)
16:22:06 LOG: efx_iOcclusionBlur = -1 (1)
16:22:06 LOG: efx_iOcclusionQuality = 0 (1)
16:22:06 LOG: efx_iStreaksQuality = 1 (2)
16:22:06 LOG: gam_bAllowArmorItems = 1 (-1)
16:22:06 LOG: gam_bAllowHealthItems = 1 (-1)
16:22:06 LOG: gam_bAllowJoinInProgress = 0 (-1)
16:22:06 LOG: gam_bAllowPowerupItems = 1 (-1)
16:22:06 LOG: gam_bAllowSeriousBombItems = 1 (-1)
16:22:06 LOG: gam_bAmmoStays = 1 (-1)
16:22:06 LOG: gam_bArmorStays = 1 (-1)
16:22:06 LOG: gam_bAutoCycleMaps = 0 (-1)
16:22:06 LOG: gam_bCustomizedDifficulty = 0 (-1)
16:22:06 LOG: gam_bExtraMPEnemies = 1 (-1)
16:22:06 LOG: gam_bFriendlyFire = 0 (-1)
16:22:06 LOG: gam_bHealthStays = 1 (-1)
16:22:06 LOG: gam_bInfiniteAmmo = 0 (-1)
16:22:06 LOG: gam_bPowerupsStay = 1 (-1)
16:22:06 LOG: gam_bRankedMatch = 0 (-1)
16:22:06 LOG: gam_bRespawnInPlace = 1 (-1)
16:22:06 LOG: gam_bWeaponsStay = 1 (-1)
16:22:06 LOG: gam_ctFragsLimit = 20 (-1)
16:22:06 LOG: gam_ctGoalsLimit = 10 (-1)
16:22:06 LOG: gam_ctMaxPlayers = 1 (-1)
16:22:06 LOG: gam_ctMinPlayers = 1 (-1)
16:22:06 LOG: gam_ctPrivateSlots = 0 (-1)
16:22:06 LOG: gam_ctRoundLimit = 10 (-1)
16:22:06 LOG: gam_ctTimeLimit = 10 (-1)
16:22:06 LOG: gam_gdDifficulty = 3 (0)
16:22:06 LOG: gam_iExtraEnemyDamagePerPlayer = 0 (-1)
16:22:06 LOG: gam_iExtraEnemyStrength = 0 (-1)
16:22:06 LOG: gam_iExtraEnemyStrengthPerPlayer = 0 (-1)
16:22:06 LOG: gam_iInvulnerableAfterSpawning = 0 (-1)
16:22:06 LOG: gfx_bLastGoodFullScreen = 1 (0)
16:22:06 LOG: gfx_bMaximized = 1 (0)
16:22:06 LOG: gfx_bRequiredShaderReload = 1 (0)
16:22:06 LOG: gfx_bRequiredTextureReload = 1 (0)
16:22:06 LOG: gfx_iFullscreenMonitor = 0 (-1)
16:22:06 LOG: gfx_iTransparencyAntiAliasing = 0 (1)
16:22:06 LOG: gfx_pixLastGoodResHeight = 768 (480)
16:22:06 LOG: gfx_pixLastGoodResWidth = 1366 (640)
16:22:06 LOG: gfx_pixResHeight = 768 (0)
16:22:06 LOG: gfx_pixResWidth = 1366 (0)
16:22:06 LOG: lmp_iBaseMip = 1 (0)
16:22:06 LOG: men_iMaxGlows = 1 (3)
16:22:06 LOG: nex_iTerminalDisplayQuality = 0 (1)
16:22:06 LOG: nmp_pixMaxSize = 1024 (4096)
16:22:06 LOG: prj_iGPUMemory = 1 (2)
16:22:06 LOG: prj_iGPUSpeed = 1 (2)
16:22:06 LOG: prj_iWorldCacheMode = 2 (4)
16:22:06 LOG: prj_strLastAutoDetectSetup = ""sys_bUserSpaceGPU=false,gfx_ctConcurrentGPUs=1,sys_strCPUVendor=GenuineIntel,sys_iCPUMHz=2394,gfx_iShaderModelVersion=50,sys_strPlatform=Win64,sys_b32bitOS=0,sys_iCPUFamily=6,sys_iGPUVendorID=32902,gfx_iRelaxedOcclusionTest=0,gfx_bTileBasedGPU=false,sys_iGPUDeviceID=2582,sys_slRAMPhysMB=7895,gfx_ulVideoMemoryMB=512,"" ("""")
16:22:06 LOG: prt_fParticleBias = 0.8 (1)
16:22:06 LOG: ren_bAmbientShadows = 0 (1)
16:22:06 LOG: ren_bDynamicFastLights = 0 (1)
16:22:06 LOG: ren_bHeatShimmer = 0 (1)
16:22:06 LOG: ren_bMirrorFastLights = 0 (1)
16:22:06 LOG: ren_fLODBias = 2 (1)
16:22:06 LOG: ren_fMax3DRenderingMPix = 1.1 (0)
16:22:06 LOG: res_fBigResourcesLimit = 512 (1024)
16:22:06 LOG: sha_bAllowRefractions = 0 (1)
16:22:06 LOG: sha_bAllowZoomBlurring = 0 (1)
16:22:06 LOG: sha_bEdgeSmoothing = 0 (1)
16:22:06 LOG: sha_bFastVolumeticShader = 1 (0)
16:22:06 LOG: sha_fBumpsDistanceBias = 0.75 (1)
16:22:06 LOG: sha_fFilledHighlightingDistance = 15 (30)
16:22:06 LOG: sha_fParallaxDistanceBias = 0.75 (1)
16:22:06 LOG: sha_fShadowTrilinearSpan = 0 (0.5)
16:22:06 LOG: sha_iMaxShockwaves = 5 (8)
16:22:06 LOG: sha_iParallaxMappingMethod = 0 (2)
16:22:06 LOG: sha_iParallaxMappingQuality = 1 (2)
16:22:06 LOG: shb_pixMaxShadowSize = 1024 (2048)
16:22:06 LOG: shb_pixShadowDensity = 32 (16)
16:22:06 LOG: snd_fVoiceCommVolume = 0.7 (1)
16:22:06 LOG: str_strGenvAutoLocale = ""deu"" ("""")
16:22:06 LOG: tex_iAnisotropy = 2 (4)
16:22:06 INF: AutoDetect: Hardware values unchanged, nothing to do.
16:22:09 LOG: Create prepared shaders took 2.48 seconds
16:22:09 LOG: Loading gamepad icons file Content/Talos/Textures/Input/PS3Controller.xml.
16:22:09 LOG: Icons file loaded successfuly.
16:22:09 LOG: Loading gamepad icons file Content/Talos/Textures/Input/PS3ControllerAsian.xml.
16:22:09 LOG: Icons file loaded successfuly.
16:22:09 LOG: Loading gamepad icons file Content/Talos/Textures/Input/PS4Controller.xml.
16:22:09 LOG: Icons file loaded successfuly.
16:22:09 LOG: Loading gamepad icons file Content/Talos/Textures/Input/PS4ControllerAsian.xml.
16:22:10 LOG: Icons file loaded successfuly.
16:22:10 LOG: Loading gamepad icons file Content/Talos/Textures/Input/SteamController.xml.
16:22:10 LOG: Icons file loaded successfuly.
16:22:10 LOG: Loading gamepad icons file Content/Talos/Textures/Input/XBox360Controller.xml.
16:22:10 LOG: Icons file loaded successfuly.

[MASTAN]

Originally posted by wlinsmayer:

I already tried to install DirectX9 additionally to the already installed DirectX11, but that only led to an error.

It updates only DX9 files and should install without error. I just tried running dxsetup.exe from The Talos Principle\_CommonRedist\DirectX\Jun2010 folder and it finished successfully on Win10 x64.

[Julia]

The installation from that path finished successfully, too. But I still get that errormessage and I don't have any sound.

[MASTAN]

Maybe these links will help:
https://steamcommunity.com/app/257510/discussions/0/626329820856623078/
https://steamcommunity.com/app/41070/discussions/0/611702631222370049/

[keks]

You can try downloading and installing OpenAL. You can then select OpenAL in the sound options.
Alternatively, you can try checking the output format of your default audio device and see if it's set to 44100 or 48000 Hz.

[Julia]

Originally posted by MASTAN:

Maybe these links will help:
https://steamcommunity.com/app/257510/discussions/0/626329820856623078/
https://steamcommunity.com/app/41070/discussions/0/611702631222370049/

Thanks for the links, but there are no solutions offered. I just can add this: I also use a USB headset, which leaves me without sound in another game as well: "Antichamber". I tried to play that without the headset, and the sound was played over my internal speakers.

@keks: Thanks for the suggestion, I will try that.