Store Page
Cities: Skylines
All Discussions Screenshots Artwork Broadcasts Videos Workshop News Guides Reviews

Cities: Skylines

Store Page
View Stats:
Global Achievements
Boumy99 Dec 9, 2020 @ 12:35pm
The game crashes everytime
Everytime i've tried to launch the game the same message appeared telling me to send the crash report folder to the developer. Anyone knows how to solve the problem?
< >
Showing 1-15 of 23 comments
snowflitzer Dec 9, 2020 @ 12:41pm 
There are a couple of reasons for that:
If you have Citrix?
If you have not enough memory?
Do you run anything else than CS?

Do you have just the plain vanilla game?

If that folder you should find an output log file.
If you can post it would help us to help you.

You cannot post it here on steam but somewhere else and link it here.
That should help:
Originally posted by Avanya:
Can you post your output_log.txt somewhere for us to take a look at? Ideally from right after having the error.

Here's where to find the log depending on your operating system. To easily find the local files for the game, right click your game in the Steam library, select Properties, go to the Local Files tab and select Browse local files.

Windows
<SteamFolder>\SteamApps\common\Cities_Skylines\Cities_Data\output_log.txt

Mac OS X
Users/<username>/Library/Logs/Unity/Player.log

Linux
~/.config/unity3d/Colossal Order/Cities: Skylines/Player.log


As we can't attach files here on Steam, you will need to upload the file somewhere else. Here's a few sites you can upload it to, which do not require you to sign up first:

https://uploadfiles.io/ - free, no sign-up, can handle large log files
https://paste.ee/ - fast, no sign-up required (some log files will be too large for it though)
https://zerobin.net/ - bit clunky, but can handle huge files, no sign-up required
#1
Boumy99 Dec 9, 2020 @ 12:50pm 
I'm running other games than CS. And I have some expansions. Maybe it's the memory but my computer isn't very old and everything else works.
#2
snowflitzer Dec 9, 2020 @ 3:48pm 
CS is very RAM hungry, especially if you have DLC's, Mods & Assets.

create a pagefile:
https://steamcommunity.com/sharedfiles/filedetails/?id=2114415052

#3
m4gic Dec 9, 2020 @ 4:43pm 
CS takes a LOT of memory, and the load is brutal if you have a lot of assets you are subscribed to. It will freeze and sometimes crash if you have too many assets, other times it will simply freeze and skip loading assets when your PC runs out of memory, and will start the game anyhow but you will be missing several assets you are subscribed to.

That's why I started creating District Styles. My game was crashing all the time because I had subscribed to waaaay too many assets. So, now, I just get one, two, max three District Styles + Collections (hopefully with a lot of overlap to cut down on overall number of assets) and play a particular style of city. Then, I unsubscribe from everything, knowing that all of the assets I want to use for that style are safely stored in the Collections.

This has allowed me to play a variety of different flavored cities without having to have a million assets and deal with CS memory-suck and crashing on load.

You can also try using Loading Screen Mod and reading the instructions on how to use it; as it is supposed to allow you to output a log of what happened before the crash, which can help you resolve it faster.
Last edited by m4gic; Dec 9, 2020 @ 4:44pm
#4
Avanya Dec 10, 2020 @ 5:28am 
The best way for us to determine why the game crashes is to have a look at the output_log.txt (called player.log on Mac and Linux) to see what's causing it.

Here's where to find the log depending on your operating system. To easily find the local files for the game, right click your game in the Steam library, select Properties, go to the Local Files tab and select Browse local files.

Windows
<SteamFolder>\SteamApps\common\Cities_Skylines\Cities_Data\output_log.txt

Mac OS X
Users/<username>/Library/Logs/Unity/Player.log

Linux
~/.config/unity3d/Colossal Order/Cities: Skylines/Player.log


As we can't attach files here on Steam, you will need to upload the file somewhere else. Here's a few sites you can upload it to, which do not require you to sign up first:

https://uploadfiles.io/ - free, no sign-up, can handle large log files
https://paste.ee/ - fast, no sign-up required (some log files will be too large for it though)
https://zerobin.net/ - bit clunky, but can handle huge files, no sign-up required
#5
Spawnie Dec 12, 2020 @ 12:35pm 
hi everyone, i have the same issue. after loading a game and start to play whole pc crushes and resets it's self. i've uploaded the log file below you can find. i hoe you can help me.

https://ufile.io/0a4nopch
#6
Avanya Dec 14, 2020 @ 5:56am 
Originally posted by eozkantarci:
hi everyone, i have the same issue. after loading a game and start to play whole pc crushes and resets it's self. i've uploaded the log file below you can find. i hoe you can help me.

https://ufile.io/0a4nopch

The log shows the graphics card throwing some errors, but it should perfectly capable of running the game (it's significantly better than mine, which does well :P). Two things come to mind, first is we need to check the temperatures to see it isn't overheating. You can use a program like Speccy to check both before starting the game and while the game runs. How hot does it get?

Another issue could be the driver, so doing a clean install of the latest driver from nvidia.com is a good idea, especially if temperatures look perfectly fine.
#7
Spawnie Dec 14, 2020 @ 6:15am 
Originally posted by Avanya:
Originally posted by eozkantarci:
hi everyone, i have the same issue. after loading a game and start to play whole pc crushes and resets it's self. i've uploaded the log file below you can find. i hoe you can help me.

https://ufile.io/0a4nopch

The log shows the graphics card throwing some errors, but it should perfectly capable of running the game (it's significantly better than mine, which does well :P). Two things come to mind, first is we need to check the temperatures to see it isn't overheating. You can use a program like Speccy to check both before starting the game and while the game runs. How hot does it get?

Another issue could be the driver, so doing a clean install of the latest driver from nvidia.com is a good idea, especially if temperatures look perfectly fine.

thx for the response. i have no chance to measure the temperature because it shuts down the all pc as if it faces a power shortage. i've uninstalled the game and re-install it, i've diabled all the mods, i've revoked all the latest mods that i've subscribed, i've updated all the driver related or non-related but it still continues.

one other interesting thing is that the problem seems to be only when i play cs. i'm using adobe premier freauquently and forcing the pc to limits time to time when i render videos nothing happens. Or i tried some other games, again nothing happened. i really have no idea what to do.
#8
Avanya Dec 14, 2020 @ 6:29am 
Hmm, I wonder if it's your power supply struggling to keep up then. Cities has a tendency to push the CPU more than most things do, while also using the GPU and RAM. It wouldn't be the first time that it's the first indication of a failing power supply or one that's just a little too weak for the whole system.

Is it a prebuilt PC or one you have built/upgraded yourself?
#9
Spawnie Dec 14, 2020 @ 6:36am 
Originally posted by Avanya:
Hmm, I wonder if it's your power supply struggling to keep up then. Cities has a tendency to push the CPU more than most things do, while also using the GPU and RAM. It wouldn't be the first time that it's the first indication of a failing power supply or one that's just a little too weak for the whole system.

Is it a prebuilt PC or one you have built/upgraded yourself?

it's not a prebuilt pc. i've built it myself in june 2019. since then i was playing CS with no issues.
#10
Spawnie Dec 14, 2020 @ 6:38am 
and it also crushes when i open a blank map. what i mean is it happens when there is no load on the gpu, cpu or on rams. becuase the map is empty. there is no population.
#11
Avanya Dec 14, 2020 @ 6:48am 
Hmm, so it's a new problem. RAM usage is not much lower with a blank map, but CPU and GPU usage will be lower.

Does it also happen with the -noWorkshop and -disableMods launch options in Steam on a new map?

How To Set Launch Options
  • Right-click on the game title under the Library in Steam and select Properties.
  • Under the General tab click the Set launch options... button.
  • Enter the launch options you wish to apply (be sure to separate each code with a space) and click OK. Should look like this:
    -noWorkshop -disableMods
  • Close the game's Properties window and launch the game.
#12
Corsco Dec 14, 2020 @ 7:03am 
Keep getting the error, 2020-12-12_181304.

This includes:
crash.dmp
error
and
Output log:
Initialize engine version: 5.6.7f1 (e80cc3114ac1)
GfxDevice: creating device client; threaded=1
Crash!!!
SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines;C:\Program Files (x86)/Steam/steamapps/common/Cities_Skylines;C:/WINDOWS;C:/WINDOWS/system32;SRV*C:/websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'Oscar'
OS-Version: 10.0.19042 () 0x300-0x1
C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities.exe:Cities.exe (00007FF6ED600000), size: 23814144 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities.exe', fileVersion: 5.6.7.3267
C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (00007FFF24E30000), size: 2056192 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\ntdll.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (00007FFF24D30000), size: 774144 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\KERNEL32.DLL', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (00007FFF22800000), size: 2920448 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\KERNELBASE.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\USER32.dll:USER32.dll (00007FFF22F20000), size: 1703936 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\USER32.dll', fileVersion: 10.0.19041.685
C:\WINDOWS\System32\win32u.dll:win32u.dll (00007FFF22BE0000), size: 139264 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\win32u.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\GDI32.dll:GDI32.dll (00007FFF234C0000), size: 172032 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\GDI32.dll', fileVersion: 10.0.19041.685
C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (00007FFF22AD0000), size: 1085440 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\gdi32full.dll', fileVersion: 10.0.19041.685
C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (00007FFF22C10000), size: 643072 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\msvcp_win.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (00007FFF22D90000), size: 1048576 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\ucrtbase.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\ole32.dll:ole32.dll (00007FFF23390000), size: 1220608 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\ole32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\RPCRT4.dll:RPCRT4.dll (00007FFF24610000), size: 1224704 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\RPCRT4.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\combase.dll:combase.dll (00007FFF23790000), size: 3497984 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\combase.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\SHLWAPI.dll:SHLWAPI.dll (00007FFF231D0000), size: 348160 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\SHLWAPI.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (00007FFF24570000), size: 647168 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\msvcrt.dll', fileVersion: 7.0.19041.546
C:\WINDOWS\System32\ADVAPI32.dll:ADVAPI32.dll (00007FFF230C0000), size: 704512 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\ADVAPI32.dll', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\HID.DLL:HID.DLL (00007FFF20050000), size: 53248 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\HID.DLL', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\sechost.dll:sechost.dll (00007FFF23230000), size: 638976 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\sechost.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\SHELL32.dll:SHELL32.dll (00007FFF23BE0000), size: 7610368 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\SHELL32.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\WS2_32.dll:WS2_32.dll (00007FFF24500000), size: 438272 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\WS2_32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\OLEAUT32.dll:OLEAUT32.dll (00007FFF24740000), size: 839680 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\OLEAUT32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\IMM32.dll:IMM32.dll (00007FFF23360000), size: 196608 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\IMM32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (00007FFF1B1B0000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\VERSION.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\OPENGL32.dll:OPENGL32.dll (00007FFF107A0000), size: 1200128 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\OPENGL32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\WINMM.dll:WINMM.dll (00007FFF12730000), size: 159744 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\WINMM.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\DNSAPI.dll:DNSAPI.dll (00007FFF21AA0000), size: 83♥♥♥♥ (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\DNSAPI.dll', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL:IPHLPAPI.DLL (00007FFF21A00000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\WINHTTP.dll:WINHTTP.dll (00007FFF19440000), size: 1048576 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\WINHTTP.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\GLU32.dll:GLU32.dll (00007FFF1AA50000), size: 180224 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\GLU32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\NSI.dll:NSI.dll (00007FFF232D0000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\NSI.dll', fileVersion: 10.0.19041.610
C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll:gameoverlayrenderer64.dll (00007FFEF7CB0000), size: 1986560 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll', fileVersion: 6.24.60.47
C:\WINDOWS\System32\PSAPI.DLL:PSAPI.DLL (00007FFF23B50000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\PSAPI.DLL', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\kernel.appcore.dll:kernel.appcore.dll (00007FFF21150000), size: 73728 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\kernel.appcore.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (00007FFF22780000), size: 524288 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\bcryptPrimitives.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\system32\uxtheme.dll:uxtheme.dll (00007FFF1EB30000), size: 647168 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\uxtheme.dll', fileVersion: 10.0.19041.610
C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities_Data\Mono\mono.dll:mono.dll (00007FFEE60B0000), size: 2998272 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Steam\steamapps\common\Cities_Skylines\Cities_Data\Mono\mono.dll', fileVersion: 1.0.0.1
C:\WINDOWS\SYSTEM32\MSWSOCK.dll:MSWSOCK.dll (00007FFF21D60000), size: 434176 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\MSWSOCK.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\shcore.dll:shcore.dll (00007FFF24810000), size: 712704 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\shcore.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\MSCTF.dll:MSCTF.dll (00007FFF243E0000), size: 1138688 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\MSCTF.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\SYSTEM32\d3d11.dll:d3d11.dll (00007FFF20BB0000), size: 2506752 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\d3d11.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\dxgi.dll:dxgi.dll (00007FFF20FC0000), size: 995328 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\dxgi.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\windows.storage.dll:windows.storage.dll (00007FFF1F8B0000), size: 7950336 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\windows.storage.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\SYSTEM32\Wldp.dll:Wldp.dll (00007FFF21FE0000), size: 180224 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\Wldp.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_48445c70d00ebcb8\nvldumdx.dll:nvldumdx.dll (00007FFEEE5C0000), size: 1056768 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_48445c70d00ebcb8\nvldumdx.dll', fileVersion: 27.21.14.5241
C:\WINDOWS\SYSTEM32\msasn1.dll:msasn1.dll (00007FFF22160000), size: 73728 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\msasn1.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\cryptnet.dll:cryptnet.dll (00007FFF1B040000), size: 200704 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\cryptnet.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\CRYPT32.dll:CRYPT32.dll (0000000007370000), size: 1429504 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\CRYPT32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\cryptbase.dll:cryptbase.dll (00007FFF21F50000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\cryptbase.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\WINTRUST.DLL:WINTRUST.DLL (00007FFF22570000), size: 393216 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\WINTRUST.DLL', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\imagehlp.dll:imagehlp.dll (00007FFF232E0000), size: 118784 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\imagehlp.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\CRYPTSP.dll:CRYPTSP.dll (00007FFF21F30000), size: 98304 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\CRYPTSP.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\system32\rsaenh.dll:rsaenh.dll (00007FFF21680000), size: 212992 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\rsaenh.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\bcrypt.dll:bcrypt.dll (00007FFF22D60000), size: 159744 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\bcrypt.dll', fileVersion: 10.0.19041.662
C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_48445c70d00ebcb8\nvwgf2umx.dll:nvwgf2umx.dll (00007FFED16D0000), size: 43626496 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_48445c70d00ebcb8\nvwgf2umx.dll', fileVersion: 27.21.14.5241
C:\WINDOWS\SYSTEM32\dxcore.dll:dxcore.dll (00007FFF18340000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\dxcore.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\cfgmgr32.dll:cfgmgr32.dll (00007FFF225D0000), size: 319488 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\cfgmgr32.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\clbcatq.dll:clbcatq.dll (00007FFF24330000), size: 692224 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\System32\clbcatq.dll', fileVersion: 2001.12.10941.16384
C:\WINDOWS\system32\wbem\wbemprox.dll:wbemprox.dll (00007FFF19770000), size: 69632 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\wbem\wbemprox.dll', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\wbemcomn.dll:wbemcomn.dll (00007FFF19330000), size: 548864 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\wbemcomn.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\system32\wbem\wbemsvc.dll:wbemsvc.dll (00007FFF15300000), size: 81920 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\wbem\wbemsvc.dll', fileVersion: 10.0.19041.610
C:\WINDOWS\system32\wbem\fastprox.dll:fastprox.dll (00007FFF153A0000), size: 1093632 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\wbem\fastprox.dll', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\amsi.dll:amsi.dll (00007FFF14630000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\amsi.dll', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\USERENV.dll:USERENV.dll (00007FFF22460000), size: 188416 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\USERENV.dll', fileVersion: 10.0.19041.572
C:\WINDOWS\SYSTEM32\profapi.dll:profapi.dll (00007FFF224A0000), size: 155648 (result: 0), SymType: '-nosymbols-', PDB: 'C:\WINDOWS\SYSTEM32\profapi.dll', fileVersion: 10.0.19041.546
C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2011.6-0\MpOav.dll:MpOav.dll (00007FFF144E0000), size: 495616 (result: 0), SymType: '-exported-', PDB: 'C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2011.6-0\MpOav.dll', fileVersion: 4.18.2011.6
C:\WINDOWS\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFF209B0000), size: 1982464 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\dbghelp.dll', fileVersion: 10.0.19041.488
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (00007FFF22420000), size: 245760 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\SspiCli.dll', fileVersion: 10.0.19041.662

========== OUTPUTING STACK TRACE ==================

ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6EE016307)
0x00007FF6EE016307 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6EDF81054)
0x00007FF6EDF81054 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6EDF811BA)
0x00007FF6EDF811BA (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED8F1B1B)
0x00007FF6ED8F1B1B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED8F7D3B)
0x00007FF6ED8F7D3B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED93C17E)
0x00007FF6ED93C17E (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED94B206)
0x00007FF6ED94B206 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED8C098C)
0x00007FF6ED8C098C (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED8C2FCC)
0x00007FF6ED8C2FCC (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6EDE2E2FB)
0x00007FF6EDE2E2FB (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6EDE2BF9E)
0x00007FF6EDE2BF9E (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6ED66EDC6)
0x00007FF6ED66EDC6 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF6EE016A0C)
0x00007FF6EE016A0C (Cities)
0x00007FFF24D47034 (KERNEL32) BaseThreadInitThunk
0x00007FFF24E7D0D1 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

**** Crash! ****


Not sure what to do.

I have Citrix on my computer if this helps identify the problem and helps define the solution.
#13
Avanya Dec 14, 2020 @ 7:13am 
Originally posted by Corsco:
Keep getting the error, 2020-12-12_181304.

This includes:
crash.dmp
error
and
Output log:
Initialize engine version: 5.6.7f1 (e80cc3114ac1)
GfxDevice: creating device client; threaded=1
Crash!!!
-snip-


Not sure what to do.

I have Citrix on my computer if this helps identify the problem and helps define the solution.

Please don't copy/paste logs into comments here. The long ones don't fit anyways. :)

Good news is it's definitely Citrix causing it. See this thread for a few workarounds so you can have both the game and Citrix installed and working. :)

https://forum.paradoxplaza.com/forum/threads/citrix-workspace-crashing-cities-skylines.1158220/
#14
Spawnie Dec 14, 2020 @ 7:42am 
Tried and crashed again. i've recorded a video to show you how it shutsdown. and also copied the error message at the begining of the game. i think it's not related because i'm recieving that error message quite a long time and nothing happened before. anyway i thought you might wanna see it. here is the record: https://streamable.com/gr77te

and here is the error message:

Broken assets:

Custom Assets: 617946699.Turbo Triangleabout_Data: NetInfo missing
Custom Assets: 561554476.Turbo Roundabout_Data: NetInfo missing
Custom Assets: 948792390.Berlin Hauptbahnhof_Data: NetInfo missing
Custom Assets: 522406139.Industrial Elevated Station_Data: NetInfo missing
Custom Assets: 536893383.Boformer's Sunken Train Station_Data: NetInfo missing
Custom Assets: 1564762222.LRT - Tram Station _Data: NetInfo missing
Custom Assets: 783428967.Michigan Left Turn_Data: NetInfo missing
Custom Assets: 830806624.Frwy Trumpet A10/100_Data: NetInfo missing
Custom Assets: 884868440.OOntario Hwy 407/7_Data: NetInfo missing
Custom Assets: 1860681007.Recycling-hof 3 x 4_Data: NetInfo missing
Custom Assets: 2044740024.Jamsil laru station_Data: NetInfo missing
Custom Assets: 1826298547.Jp country elevator update_Data: NetInfo missing
Custom Assets: 1817453025.John Deere Plow update_Data: NetInfo missing
Custom Assets: 2224366555.Roundabout highway exit_Data: NetInfo missing
Custom Assets: 2203497426.New Asset_Data: NetInfo missing
Custom Assets: 2104555562.Slim Jim Simple Highway exit_Data: NetInfo missing
Custom Assets: 2092467432.Slim Jim Highway Exit_Data: NetInfo missing
Custom Assets: 2297633038.Garden City_Data: NetInfo missing
Custom Assets: 2297632919.Harbourview_Data: NetInfo missing
Custom Assets: 2000646918.SwitchBlock Roundabout_Data: NetInfo missing
Custom Assets: 2163089419.Chevra 3 Way Interchange+Dogbone_Data: NetInfo missing [BrokenAssetException]

Details:
No details
#15
< >
Showing 1-15 of 23 comments
Per page: 1530 50

Cities: Skylines > General Discussions > Topic Details
Date Posted: Dec 9, 2020 @ 12:35pm
Posts: 23

Discussions Rules and Guidelines