crashes

[black06supersport]

just bought a new computer and everytime I try to start a new game, it crashes or exits to steam library. Any ideas?

[hankberube]

can we get ur computer specs plz

[snowflitzer]

What is your RAM / Pagefile

[Finn]

My was crashing because of the video drivers. I added

-force-d3d9

as a startup paramater and it runs fine. This is just downgrading the video drivers from DirectX 11 to 9.

[Avanya]

The best way for us to help you is to look at your output log (player.log on Mac and Linux). This guide explains where to find it and suggests some sites you can upload it to, as you can't attach files here on Steam. :)

https://steamcommunity.com/sharedfiles/filedetails/?id=463645931&searchtext=log

[black06supersport]

HP Pavilion Gaming i7-9750H, Nvidia GTX 1650, 128gb SDD and 1tb hdd only 8gb RAM another 8 arriving tomorrow. Need more than 16gb RAM?

Output log i hope
https://ufile.io/k82eo1rp

[Avanya]

Originally posted by black06supersport:

HP Pavilion Gaming i7-9750H, Nvidia GTX 1650, 128gb SDD and 1tb hdd only 8gb RAM another 8 arriving tomorrow. Need more than 16gb RAM?

Output log i hope
https://ufile.io/k82eo1rp

Hmm, there isn't a crash in that log, but looking at your RAM, DLCs and subscribed assets, I would guess you are running out of RAM. Increase your pagefile to 32 GB. The extra 8 GB RAM might also do the trick for you.

[black06supersport]

Originally posted by Avanya:

Originally posted by black06supersport:

HP Pavilion Gaming i7-9750H, Nvidia GTX 1650, 128gb SDD and 1tb hdd only 8gb RAM another 8 arriving tomorrow. Need more than 16gb RAM?

Output log i hope
https://ufile.io/k82eo1rp

Hmm, there isn't a crash in that log, but looking at your RAM, DLCs and subscribed assets, I would guess you are running out of RAM. Increase your pagefile to 32 GB. The extra 8 GB RAM might also do the trick for you.

How do you increase your pagefile to 32gb?

[Avanya]

This guide explains how to change it.

https://www.tomshardware.com/news/how-to-manage-virtual-memory-pagefile-windows-10,36929.html

Keep in mind that the pagefile is listed in MB, so 32 GB would be 32000 MB. :)

[black06supersport]

Originally posted by Avanya:

This guide explains how to change it.

https://www.tomshardware.com/news/how-to-manage-virtual-memory-pagefile-windows-10,36929.html

Keep in mind that the pagefile is listed in MB, so 32 GB would be 32000 MB. :)

Fingers crossed! Thanks for the help!