Can't run game anymore

[The Grand Mac]

Verified files, uninstalled and reinstalled game. The game worked fine, but now, instead of the game running in a window, the icon comes up on my screen, and instead of seeing even a black screen, my monitor basically freezes. I have to either alt-tab out or force-close the game to get control of my mouse back. Sound still plays, but I can't see anything.

[jackpelon7]

hello friend, apparently some files on your system or the game are corrupted.

- If you have mods or any program that intervenes in the game, I advise you to uninstall it.
- reinstall directx 9.0 and steamworks redist.
- delete the RE4 folder from the following path;
D: \ Documents \ my games \ Capcom

I hope it helps friend ... see you and have a good day ...

[The Grand Mac]

Didn't help. Still getting what I'll call a "ghost window."

[jackpelon7]

Ok, got it friend ... maybe what happens is that your video drivers were updated, some people had to uninstall the new video drivers and reinstall the old ones or an older version for the game to work.

In your case this could be a new solution since I understand that you were playing resident evil 4 hd normally on your PC.

The other option is to check if you have the 60Hz refresh rate, maybe you put a new monitor with a higher frequency rate then you need this guide to add the refresh rate manually.

https://steamcommunity.com/sharedfiles/filedetails/?id=2190675073

Here is a video tutorial ...

https://www.youtube.com/watch?v=X7UuSph29sM

Also keep in mind that despite having 60 Hz, sometimes the HDMI cable does not register the sending of data, so you must have an HDMI 2.0 cable on hand to support various frequency rates for your monitor and PC in case have a super screen hahahahahaha ...

Well I hope this helps friend ... see you later ...

[The Grand Mac]

Tried again, and yet still no help. I appreciate the attempts to help, though.

[jackpelon7]

Hello friend, at this point I need to know the characteristics of your pc or laptop, then also the type of monitor, brand and inches.

Also it would be nice to know if you have been using mods or something else with resident evil 4 HD. and do not forget the type of HDMI cable you have if it is 1.0, 1.5 or 2.0.

If you are using a double monitor, I recommend that they be the same with the same resolutions and compatibility with the frequency refresh rate.

[The Grand Mac]

Alright.
AMD Ryzen 9 3900X
AMD RX 5700 XT
32 GB RAM
Windows 10
My primary monitor is a 144hz Viewsonic, 24"
Secondary monitor is an ACER, 60hz and 24"
As for mods or whatever, I installed none.
I have an HDMI cable for my second monitor, and it's HDMI 2.0
The other is a DisplayPort 1.2 cable.

If it helps, I did try to run my primary monitor at 60hz, as well, but the issue was persisting. Both monitors are also set at 1080p.

[jackpelon7]

Hello again ok understood what you should do is only use a monitor for now, the 60 Hz.

Now there is another option apart from the CRU program, it is called Gedosato I used it before I knew the CRU, so you can use that, search for it on the internet and download it is easy to use ...

I leave you a link to a video that I made has no audio but it looks good ... I did it quickly ...

https://www.youtube.com/watch?v=gg5oQ-J9sVk&t=53s

[The Grand Mac]

Ah, the thing is, I don't have a black screen for the game. The window just is invisible, and I can still see the background of my monitor behind it.

[Charles M.]

same here

[Charles M.]

Following the steps in the video below, fixed this issue for me

https://www.youtube.com/watch?v=E8ZbxnWNFGc

Basically, I just placed d3d9.dll and dxdi.dii into RE4 folder installation, and voila

[The Grand Mac]

Originally posted by Charles M.:

Following the steps in the video below, fixed this issue for me

https://www.youtube.com/watch?v=E8ZbxnWNFGc

Basically, I just placed d3d9.dll and dxdi.dii into RE4 folder installation, and voila

Thank you so much! The game runs now!

[GDarkness]

for AMD GPU, you can downgrade driver to 21.3.2 version.

[UTFapolloMarine]

so you cannot run this game in 4k or outside of 60mhz though? i got it running with vulkan but we cannot run it 4k? or what

[The Grand Mac]

Originally posted by POUusnavy:

so you cannot run this game in 4k or outside of 60mhz though? i got it running with vulkan but we cannot run it 4k? or what

I wouldn't know. I don't run games higher than 1080p, myself.

[UTFapolloMarine]

Originally posted by Suiki:

Originally posted by POUusnavy:

so you cannot run this game in 4k or outside of 60mhz though? i got it running with vulkan but we cannot run it 4k? or what

I wouldn't know. I don't run games higher than 1080p, myself.

got it working but yes sadly i dont know if this can be ran in 4k lol