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1. It probably got confused and needs to rescan the rails to find the bottom again. When it finishes, assuming it found no obstructions, it will go to the bottom.
2. Currently no, you can't ride it. You'll need regular lifts as well. But regular lifts are cheap and the platform is available on demand unlike the cargo lift.
3. If you take out the lift it might reset it. I don't remember how it handles that. Generally you'll want to leave the lift in and not touch it once built. The lift scans to find obstructions and verify that rails aren't missing.
No, it did used to be that way when cargo lifts were very new.
To the original comment - I would go down to that depth and check to make sure you did not place something by accident after the rails had been set. It might be that you misclicked and placed a hopper down there or some similar thing. Then it was a stop that the lift saw after the rails went in.
After you are sure that there is no obstruction, just scanning should fix the problem. You should not need to remove the lift if everything is working properly. It will reset and rescan if you do remove and replace the lift, so that has a chance to help if it is some kind of bug you are experiencing. Just remember that you can only remove a lift if it is empty. Even if you plan to send items down with a lift, let it do one run to the bottom empty first to make sure it is working.