Cant log in

[Robbie Taliban]

Hello all anyone else have problems to log in through steam? i try to start the game but it keeps on hanging in the screen where the store ect is .

[RaShCl]

yes i have, on steam and on the official hunter.com

[Robbie Taliban]

okay thanx than i know its not on my end where it go's wrong

[MCGrinder]

i am having the same issue when i click play game the browser opens and signup page coems up but it is blank and the game just says hang on trying to log you in

[rusish]

14.9.2016 patch broke game n main web page

currently after patch of 3mb cannot to startup game coz of loading screen stuck, loading at launcher.
instead of show login or thehunter launcher its shows "Hang on, we're trying to log you in..." and thats it.

on top of that, new re-linking is simple broke for some browsers
typing thehunter.com
re-linking to https://signup.thehunter.com/#/landing
with black screen, some another browser loaded NEW image and login or signup.
fact is, I'm not going to keep another browser coz devs in hunter broken they web, fix it.

[Lord Bork]

Hang on, we're trying to log you in...

Never gets past this point. Opens a black empty page on Google Chrome and never proceeds any further. Rather annoying to be honest.

[Lord Bork]

I've got the same problem. I was willing to sink cash into this game but not anymore. Can't even launch it.

[Surottoru]

Tried firefox, or the steam launcher?

[Lord Bork]

I don't really want to install another browser to be honest and I am launching it through Steam.

[DanthemanBoone]

All explained Here.

Re: Issues with thehunter.com
Postby Philipp Strecker » Thu Sep 15, 2016 4:29 am
Hey all,

our apologies for the problems and thank you for your patience along with the information you provide to help fix it (as always!).

Today's issues are coming from a bigger release that we shortly talked about it last week's status update.
As you all witnessed, the roll out did not go as intended. We will sort out all issues and then post more information about the new sign up process and landing page.

Currently, your launcher version does not get updated automatically, thus the error message stating that you have an outdated launcher (current version is 800).
Please download a new launcher from the given download link in the error message and install it.
You can ignore the error messages, they are not malicious and we will sort it out with the next update.
On Steam, this should sort itself out automatically.

If you get a black page on theHunter.com, try to set your browser language to en-US.
We will fix this but won't be able to complete the fix today.

There is a new landing page for theHunter.com and you can sign in normally by clicking "I have an account and I want to sign in" which is located just below the big orange "Download and Play" button.
Use your existing credentials (I forgot my password should work).

Starting the launcher by pressing "Hunt Now" might bring you to a similar page that asks you to enter an e-mail and password, it is the new sign up page.
There is a button (looks like pure text) which says "I am already a hunter." at the bottom of the page.
Click this one and you can log in with your credentials, from there you can start a game normally (or navigate the launcher).
If you are unable to get to this point, then try to clear cookies and cache (launcher cache as well), log out and in and retry. If it still does not work, let us know what browser you are using, etc. we will jump on it with priority.

Our top priority is to fix the automatic update of the launcher and then to sort out any other issues.
All issues should have come up in our internal testing but we saw a lot of them for the first time. We apologize sincerely for this and will make it work again.

Thanks again and we will post another update tomorrow morning (cest).

[Lord Bork]

Thanks, that fixed the issue. My friends have all gone offline, rather annoying but at least I've got it running now. Do I have to leave my browser set to EN-US though?

[Sensei]

What browser & version do you have?

[philaitch]

I'm using the latest chrome: Version 53.0.2785.116 m, all i get is a black screen when i visit the hunter.com

[rusish]

sorted, unistall chrome or other browser, some reason new start page thehunter.com has broke my broser, unistall via revounistaller helped, issue send to hunter and google
make sure unistall same way with reg and files wiping

[Sensei]

Which language is the default in your Chrome?
A quick solution is to have it run us-en as default but we are working on fixing this.

[philaitch]

us-en, but it made no difference