Game crashes before it can start on PC - (64-bit, DX11, Cooked) (Not Responding)

[Lag_Killed_Me_Not_You]

I've been searching for a solution on the internet for hours now. The game used to work fine some months ago (still in 2020) before I took a break from playing Rocket League. Now I can't get it to start.

Things I've already tried:
-typing -dx9 in the set launch
-typing -windowed in the set launch
-verify integrity of game cache
-running as administrator
-running in compatibility mode
-reinstalling the game
-renaming 'Rocket League' to 'Rocket League old' in the Documents file
-googling many youtube videos that offered a solution but did not fix it for me in particular

If anyone else has any fixes that they've tried and that have worked, I'd appreciate any suggestions.
Thanks in advance

[quickER 🛠]

First of all remove set launch -dx9 => No longer supported.

What Graphic card you have ?

Need to have installed required Microsoft Visuals C++
Right click Windows start button - Applications and features - search C++
You need required C++ 2010s (x86 and x64) and 2015 (x64 should be enough). Also you might have C++ 2O17, need to first uninstall to be able to install C++ 2015.

To be 100% sure upload screenshot of C++ for example through https://imgur.com/upload
My image :
https://cdn.discordapp.com/attachments/759107995123974194/759108110852948008/2010_2015.jpg

All 2010 and 2015 you can download here:
https://support.rocketleague.com/hc/en-us/articles/360020269453-How-do-I-Reinstall-Microsoft-C-Packages-

If 2015 from support article will not work you can try 2015-2019 x64 : vcredist_x64.exe from here :
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads


Try all 3 steps here - deleting Cache, disabling cloud (under General tab not under Update) and renaming folder with steps in link :
https://support.rocketleague.com/hc/en-us/articles/360024292254-How-Do-I-Fix-a-Runtime-or-NTDLL-Error-when-Starting-Rocket-League-
or
https://support.rocketleague.com/hc/en-us/articles/360054169294-Crashing-on-a-PC

Also You may be unaware of some issue with Microsoft OneDrive cloud service which may cause some issues. For example your files are not syncing properly or can not delete Cache folder, rename folder, or just some issues with game finding these files.
Try look on Microsoft support article :
https://support.microsoft.com/en-us/office/onedrive-is-stuck-on-processing-changes-b386b813-9b66-4e47-8c4c-2b45533edccd

Ways which can help me to try find issue :
Launch log in Documents - My games - Rocket League - TAGame - Logs to try find something about why game crashed.
Can upload text from file for example to https://pastebin.com/

Also Reliability History in Windows with Crash/Not responding reports :
Control Panel - Security and Maintenance - Maintenance - View Reliability History (Monitor) - View all reports -
Search for Rocket League and View Details for most recent date. (if you have more reports click on "More" and double click to open one with recent time)
Can upload screenshot for example to https://imgur.com/upload

[Volodesi]

Are you on a Nvidai GPU? Recently updated windows?

Try https://steamcommunity.com/app/252950/discussions/3/3102389184719387089/

Also, if you don't disable Steam Cloud sync, doing the rename old won't work.

It's under the game properties in Steam.

https://support.rocketleague.com/hc/en-us/articles/360044776854-How-do-I-use-Steam-Cloud-with-Rocket-League-

Edit: Jeez. lol

[Lag_Killed_Me_Not_You]

Hi Quicker & Volodesi, thanks for the replies

@Quicker
I believe I have all the C++ files downloaded. Rocket League worked for me 4+ months ago but now it doesn't. Are these the files? https://imgur.com/a/nCBcRvr

@Volodesi
My graphics card is a NVIDIA GeForce GT 745M and updating my cards was one of the first things I tried. My Processor is an Intel(R) Core(TM) i7-4500U. I've gone through all the updating and restarting options as far as I know.

@Quicker
As for the logs, I found the TAGame file but Im not sure how to launch a log to document what the problems are. My TAGame file only has Config, PCConsole, Legal, and a Splash folder.

I probably should've been more specific about my crash issue too. I start up the game and there's a white Rocket League windowed box that just says (64-bit, DX11, Cooked) and sometimes turns into (Not responding). After that, sometimes I get a full black screen or a white screen. This is how Rocket League used to load on my computer back while it was working, but this time it just crashes after the black screen and I have to hit the close program prompt.

Thanks again for the replies. I've been reading through the links you've posted but haven't had any luck yet.

[quickER 🛠]

C++ are fine.

You were in wrong TAGame folder (game installation folder), i meant :
Documents - My games - Rocket League - TAGame - Logs = Lauch text file if it is not empty, otherwise Launch-backup.
+
Control Panel - Security and Maintenance - Maintenance - View Reliability History (Monitor) - View all reports -
Search for Rocket League and View Details for most recent date. (if you have more reports click on "More" and double click to open one with recent time) - screenshot

Here is post how Log and Reliability History report should look uploaded :
https://steamcommunity.com/app/252950/discussions/3/2992044018022109353/#c5446505912991348396


Try all 3 steps here - deleting Cache, disabling cloud (under General tab not under Update) and renaming folder with steps in link :
https://support.rocketleague.com/hc/en-us/articles/360024292254-How-Do-I-Fix-a-Runtime-or-NTDLL-Error-when-Starting-Rocket-League-

GT 745M is not best but should be able to run.

[Lag_Killed_Me_Not_You]

Ahh ok, I think I found the right TAGame log. Is this it?: https://pastebin.com/XwWKvTgq

Also, I found the reliability monitor and... I'm not sure what it means, but it doesn't look good: https://imgur.com/a/gToDqIF

[Lag_Killed_Me_Not_You]

Source
Rocket League

Summary
Stopped working

Date
‎3/‎12/‎2021 11:39 AM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win64\RocketLeague.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: RocketLeague.exe
Application Version: 1.0.10897.0
Application Timestamp: 60233a7e
Fault Module Name: igd10iumd64.dll
Fault Module Version: 10.18.10.3345
Fault Module Timestamp: 526eded9
Exception Code: c0000005
Exception Offset: 0000000000201fdd
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: b92c
Additional Information 2: b92c76d1fe42519ec45439e344c64be4
Additional Information 3: 8380
Additional Information 4: 8380fa77bc48dec75e1c96ff0c29e965

Extra information about the problem
Bucket ID: e121b62f54252db8504d6e95c2ffb3ee (1174716667314287598)

[quickER 🛠]

Yes, these are providing little bit more info.
Log didn't show much, just the
[0074.90] Log: === Critical error: ===
Fatal error!

Address = 0xece17afc (filename not found) [in C:\Windows\system32\KERNELBASE.dll]
"Kernelbase.dll" is related to Windows so try Google that or maybe try do Windows Updates and look on this article :
https://support.rocketleague.com/hc/en-us/articles/360034194513-How-do-I-run-System-File-Checker-
Basically running cmd as administrator and running 2 commands - DISM and sfc.


But Reliability History report showed - Fault Module Name: "igd10iumd64.dll" is related to Intel graphics driver.
Can try look here for example, shouldn't be much different for Windows 7 or 10 :
https://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-app-crashes-with-error-igd10umd64dll/265516f5-78fb-487d-99d3-6ccfefe9e9c1

Just in case were you able to launch game after f2p update in September 23th 2020?

[Volodesi]

Make sure it's trying to run the game on your dedicated GPU and not the iGPU as well.

You can change this by going into your Windows 10 settings under System > Display >Graphics Settings

There will be a Graphics Performance preference area. Just add Rocket League to it and tell it to run on High Performance.

Here's a screenshot for example. I am on a Desktop, so it only shows my one GPU.

https://i.imgur.com/vmY1HRA.jpeg