Rocket league crashes on startup

[Motzella]

My rocket league always crashes on startup on steam and epic games, I've tried resetting the game cache in case its corrupt and it didn't work. I've even uninstalled and reinstalled the game on steam and epic games. Honestly, I don't know what's going on and I could really use some help.
Thanks.

[ArKonte]

I cant play since yesterday, not surprised, first time this happened to me I was 1 week without playing, the bug is on their side, they have to fix, there is nothing you can do.
You will play again when they want to fix it.

[communicate with me to win.]

sameeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[Mauwiee]

Could be your driver!.. i had the same problem. I updated the driver and mine worked again.

[quickER 🛠]

What is your graphics card just in case?

Other than that only suggestions i would recommend is try to verify game files, disable 3rd party apps related to game, disable Antivirus/Firewall (at best add as exclusion)

Otherwise you should submit ticket to support with provided info as decribed in support article below :
https://support.rocketleague.com/hc/en-us/articles/360015694413-I-Want-to-Report-a-Bug-or-Glitch

[Nuz]

Keeps happening to me, very annoying.

[MrAzaweedy]

I can't play the game crash when i start it... Please let me play...

[muchmore777]

same error... crash on start.... wtf

[quickER 🛠]

I know also some ways which can help me to try find why game crashed :
Launch log in Documents - My games - Rocket League - TAGame - Logs to try find something about why game crashed.
Can upload text from file for example to https://pastebin.com/

Also Reliability History in Windows with Crash/Not responding reports :
Control Panel - Security and Maintenance - Maintenance - View Reliability History (Monitor) - View all reports -
Search for Rocket League and View Details for most recent date. (if you have more reports click on "More" and double click to open one with recent time)
Can upload screenshot for example to https://imgur.com/upload

[«Aldo»]

Originally posted by quickER 🛠:

I know also some ways which can help me to try find why game crashed :
Launch log in Documents - My games - Rocket League - TAGame - Logs to try find something about why game crashed.
Can upload text from file for example to https://pastebin.com/

Also Reliability History in Windows with Crash/Not responding reports :
Control Panel - Security and Maintenance - Maintenance - View Reliability History (Monitor) - View all reports -
Search for Rocket League and View Details for most recent date. (if you have more reports click on "More" and double click to open one with recent time)
Can upload screenshot for example to https://imgur.com/upload

I've experienced the exact same issue and I have tried all the fixes proposed across various posts.
Here's the imgur link to the Reliability History: https://imgur.com/a44kf9x.png
Here's the Pastebin link to the Launch Log: https://pastebin.com/5UEhGXxd

Please help. :(

[quickER 🛠]

Originally posted by «Aldo»:

Here's the Pastebin link to the Launch Log: https://pastebin.com/5UEhGXxd
Please help. :(

What is your graphic card?
I believe your graphics card is not supporting Directx feature level 11_0 acorrding this part :

[0004.62] Warning: Warning, Command line -d3d11 set, but D3D11 is not supported on this machine.  Will fallback to older API.
[0004.68] Log: Shader platform (RHI): PC-D3D-SM3
[0004.83] Error: Failed to read file 'C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win64\..\..\Engine\Shaders\Binaries\GFxPixelShaderDrawablePaletteMap.bin' error ()
[0004.83] Critical: appError called: Couldn't load shader file 'GFxPixelShaderDrawablePaletteMap'

There was possible some workaround with missing some graphic textures but update caused it to not work or only with very low fps.

[Bass]

I am experiencing the same issue

[«Aldo»]

Originally posted by quickER 🛠:

Originally posted by «Aldo»:

Here's the Pastebin link to the Launch Log: https://pastebin.com/5UEhGXxd
Please help. :(

What is your graphic card?
I believe your graphics card is not supporting Directx feature level 11_0 acorrding this part :

[0004.62] Warning: Warning, Command line -d3d11 set, but D3D11 is not supported on this machine.  Will fallback to older API.
[0004.68] Log: Shader platform (RHI): PC-D3D-SM3
[0004.83] Error: Failed to read file 'C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win64\..\..\Engine\Shaders\Binaries\GFxPixelShaderDrawablePaletteMap.bin' error ()
[0004.83] Critical: appError called: Couldn't load shader file 'GFxPixelShaderDrawablePaletteMap'

There was possible some workaround with missing some graphic textures but update caused it to not work or only with very low fps.

I do have DirectX 11.1 installed and this is the info I have on my graphics card and DirectX:
https://i.imgur.com/zcgrokp.png

I did have some problems with a couple textures as of the start of the previous season (wouldn't get rendered and they would display as purple-white checkers) but not many, and I could run the game at 40-80fps (at a smaller resolution, however it did play at native resolution, but I'd just get 50-60% of the fps).

[Sanju]

Same here

[quickER 🛠]

Please don't just write "same". It won't help anyone.
At least write what Graphics card you have - if you don't know read for example here :
https://www.windowscentral.com/how-determine-graphics-card-windows-10?amp
Dxdiag - System tab on right side must have 'Feature Levels' at least 11_0.

Originally posted by «Aldo»:

I do have DirectX 11.1 installed and this is the info I have on my graphics card and DirectX:
https://i.imgur.com/zcgrokp.png
I did have some problems with a couple textures as of the start of the previous season (wouldn't get rendered and they would display as purple-white checkers) but not many

It's true your OS Windows (7) version supports DirectX 11 but your integrated graphics Intel HD 2000 doesn't support feature level 11_0. (some Integrated graphics supports it - e.g. Intel HD 2500)
You can see here in bottom 'Graphic features' that number in brackets 10.1 is max supported feature level :
https://www.techpowerup.com/gpu-specs/hd-graphics-2000.c1248

Your textures were missing because either you used temporary workaround or your Windows 7 forced game using DirectX 9.
Minimum system requirements for graphic is for example dedicated Nvidia gtx 760.

[ArKonte]

happened 11th fixed 12th, now happened yesterday,not fixed yet , ill see.
I have 3080, no changes were made on my computer, just simply wont start again XD