Crashes after white screen, only when controller is connected

[inexplicabro]

Rocket League launches just fine without a controller connected, but as soon as I connect a controller, it crashes. If I try to launch RL with the controller connected, a white screen pops up for a few seconds and then it crashes. I've tried reinstalling and verifying files to no avail.

[quickER 🛠]

Try reinstall drivers of Controller
https://support.rocketleague.com/hc/en-us/articles/360034182313-Controller-Troubleshooting-on-Steam

"Follow these steps to reinstall the drivers:

Right-click the Windows start button
Select Device Manager
Find your controller in the device list
Right-click the controller and select Uninstall device
Restart the PC with the controller plugged in
The drivers will be re-installed automatically"

Maybe you can find something in Windows Crash reports:
Control Panel - Security and Maintenance - Maintenance - Reliability History - View all reports -
Search for Rocket League and open.

Otherwise wait for another response or submit ticket, guide here:
https://support.rocketleague.com/hc/en-us/articles/360021494713-Welcome-to-Rocket-League-Support

[inexplicabro]

Reinstalling drivers didn't work, I don't undertstand the Windows Crash report, and ticket is submitted. Thanks for the reply.

Source
Rocket League

Summary
Stopped working

Date
‎5/‎8/‎2020 3:54 PM

Status
Report sent

Description
Faulting Application Path:	F:\games\files\SteamLibrary\steamapps\common\rocketleague\Binaries\Win64\RocketLeague.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	RocketLeague.exe
Application Version:	1.0.10897.0
Application Timestamp:	5e850f98
Fault Module Name:	EZFRD64.DLL
Fault Module Version:	0.0.0.0
Fault Module Timestamp:	4693218c
Exception Code:	c0000005
Exception Offset:	0000000000003654
OS Version:	10.0.18362.2.0.0.256.48
Locale ID:	1033
Additional Information 1:	2974
Additional Information 2:	2974eb2886355bb10f029c5794b3d447
Additional Information 3:	6741
Additional Information 4:	67412adb51cb1ccd721a2e2240487095

Extra information about the problem
Bucket ID:	81c7cbe8d5a0be02d87a6d43775bcecd (1763842340601712333)

[quickER 🛠]

Issue is 3rd party EZFRD64.DLL
I found something from other games and it might work:
"So for me the problem was a file called EZFRD64.DLL.
Just go there: C:\Windows\USB Vibration\7906 and delete this file. You can make backup.If it works, let me know."

Otherwise search for EZFRD64.DLL

[inexplicabro]

Thanks so much, it works!

[quickER 🛠]

No problem (I guess you will be without vibrations ?). I hope it will keep working. ;)

[inexplicabro]

Originally posted by quickER 🛠:

No problem (I guess you will be without vibrations ?). I hope it will keep working. ;)
:rlroadhog::rlxdevil:

I didn't care for vibrations for these last few days, but now I feel like I want vibrations again! Do you know how I'd be able to get vibrations? This issue is also there in GTA V, the game crashes if EZFRD64.DLL exists, but if it doesn't, I don't get vibrations.

https://forums.ubisoft.com/showthread.php/1497916-The-Crew-Stopped-Working-After-W10-1607-Update

Through ^ that link the dude says that he uninstalled some windows 10 updates and other stuff to be able to get vibrations to work again, if that helps. I don't wanna uninstall updates (for no logical reason, it just doesn't feel right) so would you know any way to fix this without uninstalling updates?

[quickER 🛠]

It's controller driver issue I guess. Try to look in another game forum solution:
https://forum.truckersmp.com/index.php?/topic/64459-game-crash/