Zag Toys - Deceptive Advertising and RL Codes

[G-Têk]

This is perhaps an out-of-date issue for most here, but please hear me out.

I'm concerned with the false/deceptive advertising practice of Zag Toys in regards to your Rocket League Codes.


I didn't know this was a thing, but I passed by a store shelf that had some of your marketed toys, so I picked two of them up today.

Inside, I found a Octane model and a "rare" Dominus, which included an inserted code.



However...

Unlike the picturing and wording on the packaging, this was not a "DLC Code".
The code was a "sweepstakes code", with an expiry date, which has to be redeemed on their website, which is expired.

I went back and had to read the tiny fine print on the side of the packaging "black on dark blue", to see that a disclaimer about a sweepstakes for this item.

I'm concerned about this, since it literally says "Exclusive DLC Code Redeemable in game only. No purchase necessary" written on the ball, with multiple other instances of "includes DLC Code" printed elsewhere; Despite the fact that the package does no contain any DLC code, which cannot be redeemed in game.

This is a picture of what I mean:
https://cdn11.bigcommerce.com/s-0kvv9/images/stencil/1280x1280/products/152429/212744/apikt5ibm__57331.1486051969.jpg



Do you have a fix for this, for the peasants like me, who purchased your marketed products after their intended promotional date, or is everyone supposed to eat it and complain to the competition bureau?


Thanks!

[Amalgam]

You went to shop so I am sure you were aware of "wysiwyg".

The code was a "sweepstakes code", with an expiry date, which has to be redeemed on their website, which is expired.

You went, you were supposed to get to know what you are buying, you bought it, end of story.
Are you writing complaint or anything similiar to - let's say - Lay's because their bags have codes for lottery which has ended?

[G-Têk]

Originally posted by Amalgam:

You went to shop so I am sure you were aware of "wysiwyg".

The code was a "sweepstakes code", with an expiry date, which has to be redeemed on their website, which is expired.

You went, you were supposed to get to know what you are buying, you bought it, end of story.
Are you writing complaint or anything similiar to - let's say - Lay's because their bags have codes for lottery which has ended?

See that's the problem. It was not "wysiwyg".

It said, possible "DLC Code included". It was never possible to get a "DLC Code included"

[Daeburon]

Originally posted by G-Têk:

It said, possible "DLC Code included". It was never possible to get a "DLC Code included"

no it doesnt. it says "SELECT CARS CONTAIN exclusive DLC code".

i.e. not all cars, just certain ones. also "no purchase neccesary*" should make it really obvious that its a sweepstakes. there are laws that say you cant require a purchase for a sweepstakes (that would be gambling), so to get around it you can enter for free by mailing in, but you can also get an entry with the purchase. in this case, just "win" the code if you got a certain car (again not even all of them).

both the "select cars contain" and the "no purchase neccesary" are really easy to read.

sorry you just didnt read. anyways, who cares? if you bought it just for a code, just return it and get your money back.

[G-Têk]

Originally posted by Daeburon:

Originally posted by G-Têk:

It said, possible "DLC Code included". It was never possible to get a "DLC Code included"

both the "select cars contain" and the "no purchase neccesary" are really easy to read.

sorry you just didnt read. anyways, who cares? if you bought it just for a code, just return it and get your money back.

Did you even read? I got a rare car and a "code" in the package, with a code which is non-redeemable.

[lollars]

write a ticket to the support

[Daeburon]

what did you think "No Purchase Necessary" meant?

[MarkRoss]

Originally posted by G-Têk:

Originally posted by Daeburon:

both the "select cars contain" and the "no purchase neccesary" are really easy to read.

sorry you just didnt read. anyways, who cares? if you bought it just for a code, just return it and get your money back.

Did you even read? I got a rare car and a "code" in the package, with a code which is non-redeemable.

Sorry to refresh the post, if you have that code just put - between each part of the code so it looks like this AAAA-1111-BBBB :) It should be working then.