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Chat bans are automated. The system looks for specific words and if it finds one, you get a ban. Looks like that's exactly what happened.
https://www.rocketleague.com/news/tournaments-update-chat-ban-system-details/
or watch this video:
https://www.youtube.com/watch?v=-E9PowOZhGM
Please try to understand how computers work. Your opponents made you repeat the word and then reported you. The software checks the text and then bans you. You were fooled.
You must stop typing anything in game. Ignore other players, mute them, or use the Quick Chat only.
Says more about you than anything, that you immediately make it racial
Please use the Support Form.
https://support.rocketleague.com/hc/en-us/requests/new