I want to talk to the RL-SUPPORT - NOW

[Agent Zero]

How can i live chat with a member of the support team???? This is going too far and i want answers. I am tired of texting with incompetent support members that don't even read what I write.

This support team is a joke.

[Pigeon]

Unfortunately there is no live chat support, sorry.

What seems to be the issue?

While support teams can prove to be frustrating, keep in mind that these people deal with hundreds upon hundreds of reports on the daily.

[Agent Zero]

Originally posted by JacobThePigeon:

Unfortunately there is no live chat support, sorry.

What seems to be the issue?

That's sad. It seems like they hide so you can't contact them.

The issue is how much Psyonix cares about their customers: 0
and how much they help: 0

A big company earning millions and the support is completely useless. I just want to ask some questions.

Thank you for your reply. I assume you aren't part of the support tea, right? Cause you read what i wrote and the support team doesn't.

[Pigeon]

Originally posted by ☣TGK☣TheKiller ︻芫═一:

Originally posted by JacobThePigeon:

Unfortunately there is no live chat support, sorry.

What seems to be the issue?

That's sad. It seems like they hide so you can't contact them.

The issue is how much Psyonix cares about their customers: 0
and how much they help: 0

A big company earning millions and the support is completely useless. I just want to ask some questions.

Thank you for your reply. I assume you aren't part of the support tea, right? Cause you read what i wrote and the support team doesn't.

If you submit a [new] ticket at https://support.rocketleague.com/ , they will surely get back to you within due time.

I'm Jake, a Rocket League Community Helper. I'm happy to lend a helping hand.

[Agent Zero]

Originally posted by JacobThePigeon:

Originally posted by ☣TGK☣TheKiller ︻芫═一:

That's sad. It seems like they hide so you can't contact them.

The issue is how much Psyonix cares about their customers: 0
and how much they help: 0

A big company earning millions and the support is completely useless. I just want to ask some questions.

Thank you for your reply. I assume you aren't part of the support tea, right? Cause you read what i wrote and the support team doesn't.

If you submit a [new] ticket at https://support.rocketleague.com/ , they will surely get back to you within due time.

I'm Jake, a Rocket League Community Helper. I'm happy to lend a helping hand.

Ok Jake, i will try that. Thank you very much!

Ah ok. That's very kind of you.

[Agent Zero]

unfortunately my problem isn't listed.

[internetrules]

what is your problem?

[kate]

Please, try to start up a more competent support service. We're all waiting.

[Loomi]

I'm mostly curious what TGK's actual problem is.

[Agent Zero]

Originally posted by melloh7:

Please, try to start up a more competent support service. We're all waiting.

That's exactly what I am trying to say! We want competent support!

[Big]

Ok. Let me get this straight, I'm pretty sure if psyonix bans toxic players and try's to be active in the community and there's over 1 million of us they have to monitor, then you will understand how hard their job is, they can't focus on everyone's problems, while they do try, they aren't miracle workers

[internetrules]

Originally posted by ☣TGK☣TheKiller ︻芫═一:

Originally posted by melloh7:

Please, try to start up a more competent support service. We're all waiting.

That's exactly what I am trying to say! We want competent support!

WHAT IS IT YOU ARE HAVING A PROBLEM WITH?

[Agent Zero]

Originally posted by internetrules:

what is your problem?

Originally posted by Loomi:

I'm mostly curious what TGK's actual problem is.

My problem is that I had big issued with the game. I couldn't even play it. And when I tried to contact the support team for help after reinstalling the game 5 times, the only answer I got from the was to reinstall it. And they told me that in 4 messages, even if I told them I already did that. Apart from being completely useless the support didn't even take his time to read what i wrote. Cause I said: I already reinstalled it.

No matter what your problem is, you need to solve it alone, cause the RL support is completely useless.
And I can't understand how a big company like psyopnix tolerates having such a "competent" support while it's earning millions from people buying the game.
A good and helpful support ist the minimum thing you should get when paying 20 euros for a game!

[kate]

Originally posted by ☣TGK☣TheKiller ︻芫═一:

Originally posted by melloh7:

Please, try to start up a more competent support service. We're all waiting.

That's exactly what I am trying to say! We want competent support!

What I'm trying to say is you're complaining too much. It's easy to get though support, you just need to keep pestering through the automated messages.

[Agent Zero]

Originally posted by internetrules:

Originally posted by ☣TGK☣TheKiller ︻芫═一:

That's exactly what I am trying to say! We want competent support!

WHAT IS IT YOU ARE HAVING A PROBLEM WITH?

Pls calm down, I was typing my problem while you wrote this.

[Big]

Originally posted by ☣TGK☣TheKiller ︻芫═一:

Originally posted by internetrules:

what is your problem?

Originally posted by Loomi:

I'm mostly curious what TGK's actual problem is.

My problem is that I had big issued with the game. I couldn't even play it. And when I tried to contact the support team for help after reinstalling the game 5 times, the only answer I got from the was to reinstall it. And they told me that in 4 messages, even if I told them I already did that. Apart from being completely useless the support didn't even take his time to read what i wrote. Cause I said: I already reinstalled it.

No matter what your problem is, you need to solve it alone, cause the RL support is completely useless.
And I can't understand how a big company like psyopnix tolerates having such a "competent" support while it's earning millions from people buying the game.
A good and helpful support ist the minimum thing you should get when paying 20 euros for a game!

I'm not gay but 20 euros is 20 euros