[SOLVED] Game Running Issues

[Snow]

I recently upgraded from a computer that ran Rocket League decently, my new pc will run it, at 1 fram per minuite...

My Specs (custom built):
OS: Windows 7 Home Premium (64-bit)
Processor: AMD FX(tm)-6100 Six-Core 3.30GHZ
Memory: 10.198 GB RAM.
Graphics: Dual Cross-Fire AMD Radeon HD 5800
DirectX: Version 11.0c.
Network: Broadband Internet connection.
Storage: 834 GB left (currently)

Rocket League Minimum:
OS: Windows 7 or Newer.
Processor: 2.4 GHz Dual core.
Memory: 2 GB RAM.
Graphics: NVIDIA GTX 260 or ATI 4850.
DirectX: Version 9.0c.
Network: Broadband Internet connection.
Storage: 5 GB available space.

[xXBoiSlayer450Xx]

I reccomend that you upgrade your GPU, regardless if it is over the minumum specs, the HD 5xxx and 6xxx series are extremely old and usually unsupported, AMD even claimed them legacy. Otherwise, you'll have to do some trouble shooting.

Might I ask for your old PC specs?

[Drsmiley72]

Open the Steam client, then go to Help > System Information, copy everything in the pop up window' and post it here

[Snow]

Originally posted by RatchetFire:

I reccomend that you upgrade your GPU, regardless if it is over the minumum specs, the HD 5xxx and 6xxx series are extremely old and usually unsupported, AMD even claimed them legacy. Otherwise, you'll have to do some trouble shooting.

Might I ask for your old PC specs?

My Old PC Specs (ET2701I):
OS: Windows 7 Home Premium (64-bit)
Processor: Intel Core i7-3770S Six-Core 3.10GHZ
Memory: 8.083 GB RAM.
Graphics: NVIDIA GeForce GT 640M | Intel HD Graphics 4000
DirectX: Version 11.0c.
Network: Broadband Internet connection.
Storage: 1793.6 GB left (currently)

Mind you, I still own the old PC (using it as a moniter right now xD) and the new one (to me atleast) I got for free.

[Snow]

Originally posted by Taco-Rex:

Open the Steam client, then go to Help > System Information, copy everything in the pop up window' and post it here

System Infomation From Steam Client (the new pc)
Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-6100 Six-Core Processor
CPU Family: 0x15
CPU Model: 0x1
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3292 Mhz
6 logical processors
3 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon HD 5800 Series

DirectX Driver Name: aticfx32.dll
Driver Version: 15.200.1062.1004
DirectX Driver Version: 8.17.10.1404
Driver Date: 3 Aug 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon HD 5800 Series
VendorID: 0x1002
DeviceID: 0x689e
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Crossfire Detected (2 GPUs)
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: AMD HDMI Output (2- AMD High De

Memory:
RAM: 10197 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 953316 Mb
Largest Free Hard Disk Block: 852550 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[Drsmiley72]

Well, from what I can see, your 5800 is pretty neck and neck with the minimal requirements for the game(seems like it's a 5830) . It's a little better than the gtx 260 at some things and a little worse at others. If yu don't already, I'd recommend turning video settings down, bloom off, and vsync off. Unfortunately because it's so low your gonna run into some rough spots.


Now if I'm wrong and it's the 5870, which it may be since you say you have dual set? Which the 587o supports the crossfire.... Anyway if it's that, it may be the crossfire itself is causing issues. Maybe if you can unhook one and test with just single.

[Drsmiley72]

Thought I'd still recommend turning settings down.
Id also download a temperature program so you can monitor your gpu Temps, not sure if maybe they are overheating which is another possible cause.

Basically we'll just have to live down the list for you lol.

But yeah, turn off vsync no matter what. Turn settings down. And see. If that doesn't help Then turn off crossfire. See how it runs off just one card.

[Drsmiley72]

I know I keep making posts lol. But also
Go check for driver updates for your gpu... And any pc updates. If I read that right it looks like you have drivers from 2015.. Loo

[Snow]

Originally posted by Taco-Rex:

Well, from what I can see, your 5800 is pretty neck and neck with the minimal requirements for the game(seems like it's a 5830) . It's a little better than the gtx 260 at some things and a little worse at others. If yu don't already, I'd recommend turning video settings down, bloom off, and vsync off. Unfortunately because it's so low your gonna run into some rough spots.


Now if I'm wrong and it's the 5870, which it may be since you say you have dual set? Which the 587o supports the crossfire.... Anyway if it's that, it may be the crossfire itself is causing issues. Maybe if you can unhook one and test with just single.

Originally posted by Taco-Rex:

Thought I'd still recommend turning settings down.
Id also download a temperature program so you can monitor your gpu Temps, not sure if maybe they are overheating which is another possible cause.

Basically we'll just have to live down the list for you lol.

But yeah, turn off vsync no matter what. Turn settings down. And see. If that doesn't help Then turn off crossfire. See how it runs off just one card.

Originally posted by Taco-Rex:

I know I keep making posts lol. But also
Go check for driver updates for your gpu... And any pc updates. If I read that right it looks like you have drivers from 2015.. Loo

I have a FPS and temperature moniter, and the temp is arround 35 Celcuis and the FPS is 2 so I cannot change the video settings, i have tried and when i click options, the game crahes. I have all my drivers updated, but then again, my graphics cards are old. I see why you want me to try without croos-fire, becuase one of the cards may be faulty, but both of them have been checked are are working properly.

[Snow]

Originally posted by Taco-Rex:

it may be the crossfire itself is causing issues. Maybe if you can unhook one and test with just single.

Upon disabling Cross-Fire through AMD Catalyst, Rcoket League settings at max, the game preformed perfectly. Thankyou for all the help.

[Drsmiley72]

Originally posted by snowrider777:

Originally posted by Taco-Rex:

it may be the crossfire itself is causing issues. Maybe if you can unhook one and test with just single.

Upon disabling Cross-Fire through AMD Catalyst, Rcoket League settings at max, the game preformed perfectly. Thankyou for all the help.

Awesome, no problem. Glad we got you figured out.