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Go play another server
I was banned yesterday after having the same account since 2017, 3k hours and never having gone near cheats. Wouldn't know where to start. This was on Upsurge AU. I was online for all of two minutes after a month long break.
Immediately asked for an admin, was refused. Opened a ticket then later told it had been reviewed and I was permanently banned for "cheating". I was also then blocked on all Upsurge discord servers so I can't speak to anyone about it. I have no intention of playing on these servers again but this still leaves a bad taste. Any form of explanation or proof wouldn't go astray.