[Solved] Rust shuts down my computer

[Indaryn]

Hello everyone,

I bought the game two days ago and ever since I started playing my computer randomly shuts down after 10 minutes or more of gameplay. I assembled my pc in January of this year and never had this problem with any other games. My computer is powerful enough to run Rust at 60fps with no stutters or anything.

I have the following rig :

Motherboard : MSI Z97-G43
Graphic Card : Nvidia GeForce GTX 970 4Gb
Processor : Intel Core i5-4690K @ 3.50Ghz (4 CPUs) + Artic Silver 5 Thermal Compound + Cooler Master Hyper 212 EVO Heatsink with a 120mm fan
RAM : 2x8Gb G.Skill (16Gb)
Power Supply : Corsair 600 Watts
Case : Zalman Z11 (fairly spacious and has 5 fans)

Everything is mounted and wired properly, I doubled checked, every fan works and the computer is almost generating cold air through the back. I updated my drivers to the latest version, I checked the Event Log but nothing seems to be telling me why my computer stops when playing Rust for 10 or more minutes. It only says that explorer.exe and winlogon.exe have decided to shut down the computer and no reason is given for this action.
But I didn't forget the overheating hypothesis, so I launched Rust in windowed mode at 1024x768 (I usually played in fullscreen mode at 1280x1024, yes I know I still have a 5:4 screen ratio ;-;) along with CoreTemp and EVGA Precision X16 in order to monitor the heat level of both my GPU and CPU. But my hardware doesn't overheat, it actually stays pretty cool despite Rust being very demanding.

My GPU stays at 61°C (141.8°F)
My CPUs stay at around 48°C (118.4°F) with the maximum peak being 52°C (125.6°F)

So, my hardware is powerful enough running at 60fps most if not all the time, receives enough power from my 600W power supply, doesn't overheat, is mounted properly and my drivers are up-to-date... This only happens in Rust.

If anyone has a solution to this, I would really appreciate this c:
If not, then I'll just have to wait until Garry notices it and fixes this problem...
It is early access after all ^^

Thank you for reading this and have a wonderful day!

[Jack]

Add me man i may be able to help you

[Indaryn]

I appreciate you wanting to help me, however I'd rather have you help me publicly so that other people who need answers to the same problem can look here for a solution. So I'm listening, how may you be able to help me?

[Jack]

Try reinstalling the game or verifying the intergrety off game cache just go to rust right clikc go to properties and press verify integrety off game cache ive had multiple problems with rust and thats always worked i apoligize for my spelling lol XD

[Indaryn]

I already have verified the game cache twice before asking for help, I seek help because everything else I tried has failed. Thank you for trying to help though ;)

[Indaryn]

I created a thread on Facepunch. Hopefully it will be resolved ;-;
Here's the link if you need to check it out : https://facepunch.com/showthread.php?t=1516887

[Khaarxen]

My PC used to shut down, when playing the last F.E.A.R. game and room temperature was high. It usually shuts down when a component (usually CPU) starts overheating so it won't get damaged.

Try getting some thermal paste and applying a bit between the CPU and its cooler.

[SystemiK]

I would only ever recommend this as a last resort, and even then I am hesitant because it's such a long shot, but if it's been over a year since you last installed windows, it's probably time for a fresh install anyhow.

How long has this instance of your OS been installed?

[Glew]

Sounds like an overheating problem. What software are you using to read these temps? You can't trust the software with 100% accuracy. It only a takes a split second of your cpu breaching it's maximum temperature for your machine to shut itself off (safety feature) before your software even has a chance to give you the reading. Have you applied your thermal paste *PROPERLY* A shoddy thermal paste application can create tiny gaps between the two surfaces it's conducting and those WILL cause temperature problems.

Also your CPU doesn't have to the item overheating. Your motherboard can overheat as well. Make sure you have good airflow all throughout your system and that you aren't overclocking anything.

[aeroisticon]

did you change anything in your BIOS?

[Banzai]

Originally posted by Marco Bartoli:

Thank you for reading this and have a wonderful day!

The game detected the fact that you're a decent and polite person and shut down immediately.

[Indaryn]

Thank you guys for all the replies!

So to answer in order :

Khaarxen, I already put thermal paste when I assembled the computer using the pea method.

SystemiK, I installed the OS in January when I first boot up the computer. Since I lost the installation CD I had to get an old copy of Windows 7 Home Premium SP1 on a flash drive and I transfered the key product from my older computer. Thousands of updates have been downloaded in the first nights so my OS is up-to-date (except for that update that has the Windows 10 logo begging to ruin my computer xD).

Glew, I used CoreTemp for the CPUs and EVGA Precision X16 for the GPU's temps. I carefully studied the best way to apply thermal paste and I'm pretty sure I didn't mess it up. I have been extra careful on that part of the assemblage. As for the airflow, I have a Zalman Z11 case which has plenty of room and a ton of fans. I think you could even cool off a bottle of water in that computer.

aeroisticon, the only thing I changed in my BIOS was the boot order which allowed me to boot via a flash drive in order to install windows 7, I then changed it so it loads from the hard drive first.

And luascriptz, you know, even serial killers can seem like a decent and polite person ;3

[SystemiK]

Have you tried running any of the PC stress tests to see if you can reproduce this shut down outside of the game?

[Banzai]

Originally posted by Marco Bartoli:

And luascriptz, you know, even serial killers can seem like a decent and polite person ;3

Lol touche, you'll fit right in. :P

[Indaryn]

No I didn't do any stress test except playing Minecraft with high-end shaders and Fallout 4.
I just checked my motherboard temps with another software called CPUID HWMonitor, it stays cool so it is not an overheating issue.

[TK421]

85° C should be close to the max temp threshold.

Also, your graphic card has a 500W recommended and max temp of 98C.
I notice you say you are running a 600W power supply.
Are you sure your i5-4690K isn't shutting down from the OVP? (over voltage protection)

You might give this a read and see if it helps...

http://www.tomshardware.com/forum/id-1800828/intel-temperature-guide.html