FACEPUNCH IS IGNORING MY TICKETS

[Zougoku]

WOW IT SEEMS FACEPUNCH WANTS MORE MONEY TO RESPOND TO TICKETS.
THEY MUST THINK THEIR GAME IS WORTH MORE THAN 30€ SO THEY DON'T CARE.
THANK YOU FACEPUNCH

[Scrotexboy]

What do you mean tickets? Whats your problem?

[Zougoku]

Let me copy my email:

Dear Support,

It seems my first ticket got miss placed so here is a follow-up.
For the last 4-5 weeks, I can NOT join any server, Official, Community or Modded.
At every attempt, I get the following message:
Disconnected: Connection Attempt Failed

Since I have tried the following:
I have forward ports 28015-28016 on my router
I have opened ports 28015-28016 on my windows firewall
I have allowed all TCP/UDP for RustClient
I have repaired and reinstalled AntiCheat
I have reinstalled Rust
I have verified files integrity

None of the above helped.

Extra information:
I run windows 10 64bit 1803
Specs are more than enough for Fantastic settings
VDSL internet connection

I also attach a photo of the in-game error and my router if it may help you.

Thank you for your time,
L**** I*****

[Zougoku]

Also they actually found my first ticket. Merged them and still didn't respond.

[hugo]

Could be problems with allowing rust connections through firewall, but just a heads up it seems kinda pathetic coming onto the forums and chucking a tantrum, just ask a question, don’t get all toxic about it. Face punch can’t also respond because believe it or not they are a huge company, so ask around the community if they can’t respond in the future please.