the game just crashes

[ahmedMQ]

so i just bought the game and everytime it's crashing telling me to ''error while loading:worker thread: could not save session'' and telling me ''please verify game cache integrity'' any help?

[Gemma_Community]

Originally posted by ahmed qorx:

so i just bought the game and everytime it's crashing telling me to ''error while loading:worker thread: could not save session'' and telling me ''please verify game cache integrity'' any help?

Sorry to hear this. I'll pass this on and see if I can get some answers for you.

Can you tell me which platform you are playing on please?

[ahmedMQ]

Windows 10 on a pc

[Gemma_Community]

Originally posted by ahmedMQ:

Windows 10 on a pc

Thank you.

[ZloXX]

Try clearing steam cache, worked for me

[thecrow]

Originally posted by Gemma_Coatsink:

Originally posted by ahmedMQ:

Windows 10 on a pc

Thank you.

hi Gemma_Coatsink, I have exactly the same problem.
please help, I want to play the game but I just can't :(
I am using "Windows 10 on PC too"

Thank you.

[ShaleviUs]

Originally posted by thecrow:

Originally posted by Gemma_Coatsink:

Thank you.

hi Gemma_Coatsink, I have exactly the same problem.
please help, I want to play the game but I just can't :(
I am using "Windows 10 on PC too"

Thank you.

Exactly the same problem.

[ahmedMQ]

Maybe the game needs a small update to fix this problem

[Sauce_Saucisse_Sans_Sel]

Can't play neither....

[narrell.pat]

I'm having the same problem on Windows 11 on PC.

[Gemma_Community]

So sorry you are all having issues. The team are aware, but I'll chase it again.

[Phoenix1092]

Same thing. Win11, xbox controller. Game is installed on a non-OS nvme. Also I can see that save files and backups are created in user documents folder, not sure if it matters

[ficy bandit.camp]

can somebody knows how to fix that

[DarkLurkerWario]

Hello, I was having the same issue and found out it (at least in my case) it was because I had a music player app that had taken exclusive control of audio. This is ok for nearly all the games I try but this is one of the cases where it doesn't like having its audio being routed to nowhere. So I closed the app and the game launched normally.

[Domin8orXD]

I was running into the same issue. What I did to fix it was navigate to C:\Users\ [user name] \Documents\My games -> right click on the folder -> open properties -> Security -> Advanced.

I then changed the owner of the folder to my user, and, after changing the owner, be sure to check the box below that says "Replace owner of subcontainers and objects". After hitting apply both Steamworld Dig 1 + 2 worked with no problems.

Note: For me, the owner was already my user, but I needed to change it to my user again and check the aforementioned box.

Hope this helps.

[JimJum]

Originally posted by narrell.pat:

I'm having the same problem on Windows 11 on PC.

me too