Clickstore.Clickteam.com doesn't work

[PAPA]

Clickstore doesn't work (after input of login).

[kisguri]

I am able to login just fine, can you please try again, and clear your browser Cache before doing so?

[PAPA]

No. Error 408 (Request Time-out. Server timeout waiting for the HTTP request from the client). Similarly, if I do "Forgot Your Password". Windows 7 HP, Firefox 51.0.1 (32-бит).

[simonp]

Hi PAPA. I have tried logging in with a variety of connections and browsers and I am afraid I cannot replicate your issue. Can you provide the following details for me please:

* the exact address you are accessing the store by, including the protocol part
* your IP address
* the exact time this happened (you can try to log in again and note the time)

I will try to track down your issue once I have these details.

Thanks,

Simon.

[PAPA]

I have come through IE, thanks.

[simonp]

OK I'm glad you have access. If one browser managed and not another, that rules out your connection so I would guess that the problem is due to an adblocker or script blocker - something like that in your other browser. I can confirm that I was able to log in on Chrome, Edge, IE and Firefox without any issues.

[PAPA]

Thanks. I used only Firefox on Windows and Mac OS.