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i7 13700k
rtx 3080
32 go DDR5
So you're saying you are able to get past the intro dialogs and the fox jumps out the window, then when it says "Press space to Jump" you hit the space bar and the game crashes? Does it seem to be running smoothly before that point? Also, does the crash happen when you press the space bar or just when the dialog box comes up?
So far the only thing that has caused the game to crash has been under-performing graphics cards, but your card should easily run the game. Were you trying to screen record at all or run any other apps in the background? It sounds like you tried to run the game multiple times and it crashes in the same spot every time, so pinpointing that spot would be helpful to figure out the code that might be causing it.
EDIT: Actually I found your twitch stream of the crashes happening. It's very odd! It happened in two separate places and it looks like the game is running very smoothly. I'm a little baffled by it, TBH.
If you'd be willing to try, see if the game crashes without any screen recording. I wonder if there was some conflict happening there, or maybe it even ran out of video memory or something. I think that's unlikely on a 3080, but it could have something to do with it?
Another option: maybe it's crashing when you try to use the left stick on the controller? Both places were possibly when you might have tried to move for the first time. If you can confirm that at least that would help me narrow it down a bit, haha, otherwise I'm a bit baffled by it.
RTX 2080Super
64GB DDR4
The demo keeps crashing within 1-2 minutes for me too. I can't even get past the intro text and get to control my character before it crashes.
It generated a crash dump each time, the dump said "The thread tried to read from or write to a virtual address for which it does not have the appropriate access."
EDIT: Have you gotten this message on any other games, and/or have you installed new ram recently?
https://stackoverflow.com/questions/72229574/how-to-fix-the-thread-tried-to-read-from-or-write-to-a-virtual-address-for-which
It's possible there's a mismatch between the amount of ram you have the amount your processor thinks exists, and when the ram fills up, it starts trying to write to areas of memory that aren't actually there. This seems to be why Unreal Engine throws this error.
I'm not ruling out a null variable in the game yet, but it's been pretty stable on all the computers I've tested it on so far, so having crashes so instantly makes me think it might be a memory issue.
https://i.imgur.com/OOHNS36.png
The dump files themselves are about 32MB, not sure how to post those (Or if it would be a good idea to post publicly since I am not sure what personal information it might contain). I highly doubt it's my RAM since this system has been running for weeks doing multiple tasks with no issues including playing dozens of other games and Next Fest demos, and when I first built it I extensively ran dozens of CPU and RAM tests on it and got no errors (I have also since done frequent benchmarks on hardware upgrades with also no RAM errors). It's also 64GB, I highly doubt the game was using all that, especially when I had not much else running.
Just to be safe though I will run OCCT's RAM tests for an hour, although it only lets me test up to 95% of my total RAM.
EDIT: Ran the one hour stability test as well as the memory benchmarks (which have have found errors others missed before) on both OCCT version 11 and 12, and found no errors. The chances of it being my hardware as unlikely at this point.
If you're willing to email the dump to me, my email is Luke at particlasm dot com. It might be useful, but I'll have to look up how to parse through it.
EDIT 3: I actually found another user who has this issue and we tried everything I mentioned below in chat. I'm going to keep working with them, but I'm going to try to get some more robust crash reporting working to dig into this a little more. It's very likely this issue is being caused by the same thing for all of you, but it'll be nice to know for sure. Anyway, if you are willing to mail that dump, it could potentially be useful.
EDIT: After a bit more searching, it MAY just be related to what the game has permission to access? This page is recommending running the application as administrator if this error occurs:
https://www.se.com/us/en/faqs/FAQ000134528/
I figure it's worth a try if you're willing to test that out for me. I will keep searching in the meantime.
EDIT 2: Another lead!
(This link isn't working correctly from steam, you have to copy/paste it into the browser if you want to see it)
https://forums.larian.com/ubbthreads.php?ubb=showflat&Number=785226
In your dump file it mentions "libvorbisfile" at the very top, which is a sound player dll. This person got the same error starting Baldur's Gate and it came from a conflict between two sound systems connected to their computer. It sounds like they were able to solve the issue by running as administrator, so it seems like it might actually be a permissions issue. If running as admin doesn't fix it, it could also be an antivirus blocking some things that are needed.
EDIT: If that doesn't work, another test that would be very useful, if you're willing to try it, would be to load up the game and let it sit on the title menu for a while. See if it still crashes. That could help me rule out if it's something happening in my code at the start of the game.
I am reluctant to allow the game admin access. It's not that I think the game will do anything nefarious, but it's just basic computer security. A modern game really should not need admin access to run, haven't heard of that since my Windows95 days and even then it was uncommon.
That link also mentioned it was not an admin issue so much as it being confused over multiple sound devices? GPUs have all had sound for many years now so if that's the case it's going to be problematic for many people since the vast majority of gaming PCs are going to have at least two sound devices, the motherboard's and the GPUs.
I am playing the game through Parsec though (If you are not familiar with that it's basically like a remote desktop client intended for gaming, similar to Steam Remote Play, but a lot more versatile and not limited to Steam) but that has never caused the hundreds of other games I played through it to crash like this as well as tons of non-gaming applications. That being said it does switch sound when I connect to just to test again I launched the game manually without logging into the system through Parsec and the game still crashed, so it's not Parsec either.
I've tried to leave it at title screen, still crashed. Mashed B to get through the messages and I managed to jump and move a tiny bit, so it seems unrelated to in-game progression. Tried running as administrator, no changes, tried verifying local files, uninstall and reinstall, nothing.
I've tried to get some info from the crash dump, but the only thing I managed to read was a generic "0xc0000005" error, and "Attempt to read from address ffffffffffffffff".
I've also noticed my GPU being at 95%-99% load the entire time while the game was running, but I don't know if it could be related in some way. CPU and RAM seemed fine, at some 30%-35%, which still seems like a lot for this game, but shouldn't cause issues.
I'm actively using this PC and playing a variety of games new and old, none are this taxing on my GPU, no crashes anywhere, I don't really use any fancy HW so I'm not sure what could be causing issues.
i7-11700
RTX 3070
32GB DDR4
Game is installed on a 2 year old SSD that's only 1/3 full
EDIT. Actually, when I locate the exe, right click and go Run as administrator, the game runs and then crashes after ~1 minute as described above. But if I go to properties, compatibility and tick the "run this as administator" option, it crashes right away with "couldn't start ... williamAndSly.exe ... CreateProcess() returned 2e4" and no crash log
Do you guys know if you have hyperthreading enabled? Someone of the Unreal Engine subreddit mentioned that may be the conflict.
I'm going to work on getting crash reports set up (looks like they weren't on by default for some reason) then I should be able to get a better picture of what's happening.
https://www.reddit.com/r/Smite/comments/pl35y6/fix_64bit_not_working_on_10th_gen_and_11th_gen/
I've yet to try other games to see if this changes anything substantial about the PC performance in other situations, so follow this at your own risk and don't blame me if it causes issues somewhere else for you
maybe it could help you pinpoint the source of the issues, Kajenx, best of luck
Kind of when you set mouse sensitivity to the ultimate maximum and every little movement speeds the camera movement kinda. And sometimes it also '' yeets '' me away. I am not sure whenever this is normal or its just a bug but it is interesting because it could be kept as the woman having some kind of '' powers '' to mess up with the fox.
I am sorry for any gramatical mistakes as english is not my mother languance.
So far I absolutely adore this game, I grew up on the William and Sly 2, only recently I had found the games. It was the best week of last year, I had spent hours and hours on it as a kid. Cant wait for the game to drop, itll be the ultimate nostalgia trip.
Hey Ludwig,
This sounds like what happens to people when their graphics cards are a little under-powered for the game. What kind of card do you have? If that's the issue, checking "low graphics mode" in the game menu should smooth things out for you.
Let me know if that works. :)
Thank you! That's actually really valuable. I could possibly compile a 32 bit version of the game and distribute that instead, and it might fix the problem, sounds like. I'll give that a test with the other user I've been talking to and see how it goes.
EDIT: It looks like there is actually an issue in the OpenSSL library, and I just have to patch the version of the engine I'm using. I will be giving that a try.
Thank you again Feuerex for finding the problem/solution for me! I was having an upsetting few days and I'm glad this was caught before release.
Anyway, I liked how the visuals had a distinct whimsical look to them. The patches of color/terrain reminds me of the way Dreams renders it's visuals. The crazy effect whenever the (Witch? Fortune teller?) talks to you was something I had not seen before and liked. (although one very very minor nitpick with the graphics is that the chimney of the house you start out in has smoke coming out of it, but it's sealed solid, there are no holes in it). Was a bit confused at first what I had to do, felt like sometimes the translation was off, but I eventually figured out how the game worked. There was several points of criticism I had while playing through the demo.
First was some weirdness with the controller button prompts. When the guy first started talking to me it said press B to advance the text... but B did not do anything (I am on an Xbox360 controller). I tried mashing every button and somehow advanced the text, and now the prompt had changed to... up on the d-pad? That didn't work either, I eventually figured out that it's Y, but the prompt for the button in-game is way way off.
Also any other time trying to talk to that guy was weird. I have to stand in the correct location after which he will slowly lean down and then automatically talk to me, and if I am off or move it cancels it. I feel it would make a lot more sense to just press a button to talk to him.
Second thing I noticed was how high I can jump. I have no idea if this was intentional or some kind of bug from my framerate (or refresh rate, seen a lot of games screw up if you have a monitor that's faster than 60hz) or something, but it felt like I was cheating. I could usually just about jump over a tree... that's when the game didn't decide to increase my jumping power by about five times in which case I was easily leaping over the trees. Not sure what causes the "super jump", if it's something to do with timing, the angle of the ground, my momentum, or something else. The jump (coupled with the fox's generous ability to climb slopes) even let me practically scale mountains by spamming it at the right angle. Speaking of which, are you supposed to be able to stand on some of the trees? I found it every useful to look around so I hope that was intentional.
Turning felt a bit odd and awkward. It's like I was fighting my left stick to turn, and if I turned too sharply the fox would just stop and then turn in place. I found it actually easier to use the right stick to turn than bother with the left stick since turning by rotating the camera didn't seem to have any of these issues. The option to adjust rotation speed didn't work, whenever I changed it the slider would just snap back to the default. Speaking of which, there was no option to adjust the settings from the main menu? That was pretty weird, usually games let you adjust your settings before you start a game, not after you are already in-game, specially to adjust for any control or graphical settings before the game starts to best suit your hardware.
Pausing the game, whether opening the options or map menu, also didn't really pause it that I noticed. The game seems to still run in the background. I noticed this when I paused high in mid-air and when I unpaused I was back on the ground.
Swimming felt odd to control too. The fox kinda.... swam like a fish? It's movements were of a more aquatic animal, and it felt odd how it instantly went underwater. It was a bit tricky to control and I was not really sure how other than pressing A to try to surface. Getting the underwater plants was tricky because it was hard to position it just right to make the prompt appear and not float away too much to make it disappear.
Eventually these shadow-like enemies were summoned and I was introduced to the combat. I have to admit, I did not like it, the combat felt very clunky. The homing-attack was odd to see, mostly because it came out nowhere that did not feel like something the fox would be able to do, and there is almost no animation, he just... zooms into the enemy mid-air. It reminds me a lot of the attack in the 3D Sonic games, although I think it would help a lot if there was some sort of indicator to know when you are in range to hit the enemy. I was just mashing the jump button because I had no idea when the game considered me in-range to attack or not. Likewise, it took me a while to realize when I was actually winning. There is no real sound effect, visual, or other indicator that you have won. The enemy just slowly floats away, which for the first several encounters made me think I had just simply gone out of the enemy's range and it returned to patrolling the area, I didn't realize I had beaten it and it was running away. This wasn't helped by them respawning pretty quickly took, which further made me think it was just the same enemy that I had walked within range of again and not a respawned enemy. Honestly, the combat wasn't even fun. It just felt like they were getting in my way and I just mash A a few times to make it go away and then try to get back to what I was doing, I didn't even feel like I was fighting anything, winning, or losing. It was just an annoyance.
Eventually I had a bubble with the guy's head appearing that just overlapped everything else, but I wasn't sure where it was even leading me. It looked like it wanted me to go... under the mountain? I eventually figured out there was a cave system there, but still had no idea where specifically it wanted me to go. I feel it would have helped more if there was a mini-map where these icons appeared rather than actually appearing on the main game screen and overlayed on top of everything else.
That brings me to the last part, and the main thing I disliked about the demo. The underground areas. I honestly hated going there, they were a very confusing mess of tunnels going all off in every direction and there is no map or anything else to help steer your way or avoid getting lost, as well as knowing what you have already explored. I had to exit and re-enter the tunnels several times to finally find some mushrooms I had missed, it's a lot harder to tell where they are than the ones outdoors since it's very easy for the red dots coming from them to be blocked by cave walls, or even not be visible at all depending where they are placed. This was especially true for the last mushroom I had to find, which honestly, while all the other 85 mushrooms felt like I was just finding them here and there, the 86th one almost felt like a troll. It required me to jump down a hole in the side of a mountain and then know there was going to be a platform I had to immediately fall towards. If I miss, and i did, there was no easy way to try again, I had to find my way out of the confusing caves, find that hole again, and jump down again trying not to miss it a second time. That one just felt mean.
Overall it was not a bad game by any means, but had a lot of rough edges. I have to admit though, after having played it for nearly two hours, there isn't really much to do. The entire demo was just me running around trying to find the items I need to break the pillars (which... I wasn't even sure what the point of doing so was? It didn't seem to have anything to do with the main goal of finding 86 mushrooms) and that took forever because I just could not find some of the items. (Maybe some way to realize when an item is there? Or at least, once you have found one, it can be marked on your map somehow like the pillars are in case you need to go back to get another one?). The saffron honestly took me almost the entirety of my time playing the demo to finally find. There just isn't really much there, it's fun to run around as an agile fox and the visuals are beautiful, but the game was mostly just me running around for nearly two hours and not much else. A full game of this would get boring fast, especially with the main objectives being to find tiny mushrooms scattered all over the place.