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Have you ever ran any keyboard management software?
I had the same problem. my keyboard worked but the game would not allow me to talk or type anything in game.
The solution for me was exiting/uninstalling a malware software i had running in the back round.
Most likely if your having the same problem, press ctrl+alt+delete to go to the task manager, check your startup tab in there, and look at what programs start up with your pc. chances are that one of them is causing this problem.
If you cant see anything there, while in the task manager go to the processes tab and look for a background process that maybe stopping your keyboard from working. like a virus protection software or 3rd party software.
hope this helps.