Infinite Loading Screen (Windows 10)

[Indigo Cactus]

So I used to be able to play this game (albeit with lots of lag) on an old potato of a laptop. Now that the game's been updated a bunch and I have a computer to handle it, I thought I might revisit it, but it seems that whenever a load a world, be it empty world, other maps, campaign, etc. it seems to load forever. This started happening on the aforementioned potato laptop, but I thought it was because the laptop was terrible for gaming. I used to love this game, and I've tried everything I've seen to get it to work, but it simply won't. Remember, I use Windows 10.

I can give my specs, probably, and might be able to post a log or something if needed.

SOLUTION: Get the newest windows update.

[Dan2D3D]

Hi, have you tried the Troubleshooting section of the forum?
There is 2 Windows 10 important pinned green messages that you could try too.

>>> Some Windows 10 users had to delete the SE ''ShaderCache'' folder to fix.

How to:

Type in your explorer: %appdata%\SpaceEngineers
Go to the SpaceEngineers folder
C: users / your username / appdata / roaming / spaceengineers

then delete the ''ShaderCache'' folder

-> Try the game

****

If nothing works > Share the log file please.

*Steps on how to share the LOG file :

it can be found here:
C:\Users\{YOUR WINDOWS USERNAME}\AppData\Roaming\SpaceEngineers\SpaceEngineers.log

or simply paste this into your Explorer:
%appdata%\SpaceEngineers

-> Post log file to www.pastebin.com (No account needed) and share the link here on the forum

[Indigo Cactus]

I actually tried deleting shadercache (found it on another discussion) and it didn't work. I'm actually attempting to cleanly and fully reinstall it, and if the problem persists I'll try to post a log.

[Indigo Cactus]

So reinstalling it didn't work. Also, I tried finding the log, but it wasn't where you said it was (I had to restart my computer on the loading screen because Ctrl+Alt+Del didn't work, maybe that has something to do with it) so I can't really post a log right now.

Also, what exactly does the shadercache folder do? I don't think I should delete it again if it's important.

[Dan2D3D]

Yes indeed if the game doesn't load = no log file created.

Don't worry about the ShaderCache folder because it will be remake (brand new) on loading.

May not copy the data properly in some Windows 10, so by deleting it you'll get a brand new one.

****

No LOG = No bug infos

You could share your computer specs tho, it will help;

Windows=Wondows 10
Processor=?
RAM=?
Video card name=?
Laptop=?

[Indigo Cactus]

Processor: Intel(R) Core(TM) i3-4130T CPU @ 2.90GHz 2.90GHz

Installed RAM: 8.00GB

Video Card: NVIDIA GeForce GPU

Oh, and the laptop was from a while ago. Now I have a computer that I think can actually handle the game, an Alienware Alpha.

[Dan2D3D]

- CPU = OK but may ''lag'' in huge worlds with a lot in.

- RAM = OK, Windows 10 uses almost 2 Gb so 6 available for the game it's fine.

- Video card = I don't know ...

First video tuto on how to find the Graphic card name I've found with Google:

https://www.youtube.com/watch?v=LFTOBBDeZg0

[Indigo Cactus]

What do you mean? I already told you my graphics card. Perhaps it isn't the exact name, but that's what it shows in the control panel. I searched online, however, and found a longer and probably more helpful name for it: NVIDIA® GeForce® GTX GPU 2GB GDDR5.

Hope this helps.

[Dan2D3D]

Thanks, looks fine for the computer specs.

If you have tried all the solutions on the forum, make sure you don't have an integrated graphic installed < this may cause graphic driver problems and the game may be using the integrated Graphic and the NVIDIA is not used. (we could verify this in the LOG file )

- If you don't have an integrated graphic, the game will use the NVIDIA so no problems for that.

- The usual, make sure Windows updates are completed and the Graphic driver uptodate too.

- If all good >> I'll say, unistall the game and delete all remaining files/folder in appdata and in the SE Steam folder and Reinstall in a new dir.
>> So if you have more than one hard drive > install the game on the other hard drive to see if it's better.

^ Doing this will do a fresh installation of the game.


You may keep your Blueprint, saves and screenshot folder in the apdata if you don't want to lose any.

[Torriador]

From what I've been able to find, the basic GPU for an Alienware Alpha, is an custom integrated GTX 860m, with 2GB of memory. Basically a built in laptop GPU (not upgradeable).

most tech sources for the Alienware Alpha are 1-2 years old, and Dell has virtually no details on the graphics.

[Indigo Cactus]

I already did do a fresh reinstallation of the game, before I started this discussion. As far as I know, the Alpha doesn't have an integrated graphics card. Also, the only solution I've found on the forums so far is pressing shift+f10 when the music for the game starts playing, then spawning an asteroid, which brings down the loading screen. However, this supposedly only works in creative mode, and the music never plays (or if it does, it takes too long for me to hear it) so I can't try

As for the integrated graphics card, I haven't thus far found a way to see if I have one without taking apart the computer itself. It says in the DirectX Diagnostic Tool that I have an Integrated RAMDAC, but I don't know if that's related to the graphics card or anything. The Alienware Alpha supposedly doesn't have it, but I can't be sure. I looked into the SpaceEngineers folder, and in one of the folders it had the name of the graphics card in it, though, so it's probably using the NVIDIA. And no, I don't have two hard drives.

There IS apparently a windows update, and I'll try it again to see if that fixes it, however.

(EDIT:Even after restarting the computer, I can't get the update to install. It says that other updates are installing, though I don't think they are. It doesn't seem to have much to do with gaming, however.

[Torriador]

a couple things to try, when testing against a new world, to reduce memory usage.

Open task manager, before running the game. this will allow you to check your system resource usage when loading the game, and if it crashes/freezes, you can check the system load in the performance tab.

Start the game

set all video options to low/off (initially)
disable foliage.
disable oxygen, airtightness, hostiles, random encounters, and cargo ships.

That should reduce the memory usage, and CPU load.
With certain features enabled, it can easily eat up RAM on loading ( making loading times even longer) and spend more time shifting data between HDD and memory.
(In the latest dev build, my older worlds take significantly more time to load than previous builds.)

If you can get it to run on the absolute lowest settings, then try turning on/up one feature at a time, until it becomes unstable.

You also didn't specify if you were running the Beta release or the Dev Build.

[Indigo Cactus]

I'm using the Beta Release, the stable one, whatever the normal version of the game is called. And I doubt it's because of all of the video settings, remember, my computer is built for gaming (I'll try it anyways, though, Kinda running outta options).

[Dan2D3D]

Mine too it is built for gaming. I got all parts from NVIDIA alienware and I don't have any problems.

This is my computer

Motherboard ASUS P7P55 LX
Intel Core i5 cpu 760 @ 2.80GHz 2.80 GHz
RAM 8 Gb
Sys. Win10 Pro 64 bit
Graphics NVIDIA GTX 1050 Ti

I have a I3 too and the simspeed drops a lot when playing in large worlds with ships and stations in. ''lag'' a lot > I have to load asteroids worlds, it's much better.

[Indigo Cactus]

That's great and all, but yours actually works. Remember, I'm not playing a laggy game, I'm not playing a game at all. My computer is above or at the minimum specs on the store page. Oh, and I've been loading the "Empty World" map.

[Dan2D3D]

Would help to know the number at the end of the Graphic name to verify on the 3D test how it performs.

There is a NOTE on the Store Page tho, for the minimum > the planet version will not load and have to install the NO Planet version.

You could try to see if the game load better without planets.

How to install the NO planet version:
- Right click on Space Engineers in your Steam Library.
- Go to properties.
- Go to BETA tab.
- Choose the ''32bit, DX9'' version

-> try the game to see if it loads OK