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Also, be sure the dedicated server ist REALLY running... SE-Server needs a LOT of RAM, dont know how many RAM Ark server needs, but maybe it´s to much for your host. Try running only SE-Server to see, if it makes any difference. I also dont remember the exact message the SE-server displays when its ready to join to... but in the task manager you can see a ram-usage jump from couple of hundrets to gigabytes when the server loads completely and the CPU usage gets from 100% load of one core to something lower.
Thanks for trying to help
Try connect to your server by typing the public ip of your host in the Connect field in the lower field of the server-browser in SE.
And check again the public ip of your host. You said, the ip never changed because the host ist 24/7 online. Thats wrong, your public ip can always been renewed, that has nothing to do with 24/7 running devices in your own network.