Radeon RX 5700 XT - Graphics Device Driver Crashed

[yellow51]

Radeon RX 5700 XT - Graphics Device Driver Crashed... no idea why, but hasn't done this until today when I reinstalled SE.

[Ghost 108]

Computer technician here. Alot of people come in with 5700xt's (especially red devil brand) and complain about blackscreen, bluescreen, driver issues etc. Its very likely the card itself is defective if you tried:

1. Uninstalling video drivers using DDU

2. installing new drivers

Have had many defective ones just wanted to let you guys know

[Krosis]

John S. 5D-353님이 먼저 게시:

My driver instantly crashes when I load up planet side, in space I can load into the game.
I tried @Rambo's fix and it still refuses to load. If anyone finds a way to make it work let me know please.

CPU: AMD Ryzen 9 3900X
GPU: AMD RX 5700-XT
MBD: MSI MEG X570 ACE (MS-7C35)
RAM: Corsair CMW64GX4M4C3200C16 4x16GB
SSD: WD Black SN750 NVMe PCIe M.2 1TB (2019)
SSD: Crucial P1 3D NVMe PCIe M.2 1TB
HDD: WD WD6003FZBX-00K5WB0 6TB
HDD: Seagate Backup+ Hub BK 4TB
USB: WD My Book 1230 4TB

Put grass density on 0.0, then it will work.

[Krosis]

RAMBO님이 먼저 게시:

The problem lies with the AMD software. AMD has a feature called Zerofan which cannot be turned off. This prevents the GPU cooling fans turning on until the temps reach 50 degrees C. Also, the fan speed curve used by the AMD software limits the fan speeds to 50% which is not enough to prevent overheating. To fix this, type Alt R to bring up the AMD software. Go to TUNING and change from Automatic to Manual tuning. Move the slider to "Enabled" for Fan Tuning. Change the fan speed curve by moving the reference points to allow the fans to smoothly ramp up to 100% at 80 degrees C. Click on "Apply Changes".
Next, click on GAMING and click the Space Engineers game. In the tuning area turn off all red items.
Exit and restart and you should be good to go.
Rest
Scott

I'm 100% confident this is not an overheating issue. The issue only occurs when you have grass density on any value above 0.0. And my GPU temps stay around 40-50 celcius, with only 30% usage. Besides that, if you put grass density on 0.0 everything works flawlessly.

I think it has to do with the way the new adrenaline drivers render in shaders or something, because when I launched call of duty WW2 the other day, all the map textures were pitch black. And not so surprisingly, I found another thread linking to this only happening with a 5700(xt) navi cards.

So the fix for now is to just play with grass density on 0.0 until AMD or the Space Engineers dev find a fix for the issue.

[Joshua Norton]

Krosis님이 먼저 게시:

Put grass density on 0.0, then it will work.

it will not, i have grass density to zero and my game still freezes/crashes.
the grass density "fix" only works for a few people.

[Vali_Lutzifer]

I have the same problem have exactly the same graphics card thought is only lying to me until I have seen the post here

[Dan2D3D]

Hi Guys!

I see AMD users reporting problems since a few months, I always report to the SE Team about this every months and the best you can do is to send all info + game log file directly to the SE Programmer so he can fix faster.

If you want to help on having the AMD fix faster =

Send all info you have to the SE programmer :

Email = [e-mail]

Or
Support Portal = https://support.keenswh.com/spaceengineers/general

[Dan2D3D]

If you need, here is the how to share the right game log file :

post log file along with description, it can be found here: C:\Users\{YOUR WINDOWS USERNAME}\AppData\Roaming\SpaceEngineers\SpaceEngineers.log

or simply paste this into your Explorer:
%appdata%\SpaceEngineers

The log file should be from the game session where you've encountered the bug. If you start the game again, the log will be overwritten.
post log file to www.pastebin.com and share the link on forum.


Note

No need of pastebin website if you report on the Support Portal.

[Krosis]

Joshua Norton님이 먼저 게시:

Krosis님이 먼저 게시:

Put grass density on 0.0, then it will work.

it will not, i have grass density to zero and my game still freezes/crashes.
the grass density "fix" only works for a few people.

Ah that sucks, it worked for me. I am clueless on how else to fix it. I guess the best you can do for now is to do what the developer suggested above, and hope it gets fixed soon. Otherwise you could try rolling back to older adrenaline drivers to see if that fixes the issue.

[Krosis]

Joshua Norton님이 먼저 게시:

Krosis님이 먼저 게시:

Put grass density on 0.0, then it will work.

it will not, i have grass density to zero and my game still freezes/crashes.
the grass density "fix" only works for a few people.

Just read the comment on your profile and if it was already crashing for you in november, there is a big chance there is something wrong with your 5700 or your setup in general. Are you experiencing similar crashes / issues in other titles? If so, a few things you could try to do are:

1. Update your motherboard bios. This fixed most of my instability issues with my 5700 at launch.

2. Go into your motherboard bios and find PCI_E1 - Max link speed setting. Then change it to [Gen3]. If it was on [Auto] before, your GPU will try to use [Gen4] which your motherboard probably doesn't have or support (unless it's an X570 chipset).

3. Turn off hardware acceleration in applications like Discord, Firefox, Chrome.

[Joshua Norton]

Krosis님이 먼저 게시:

Joshua Norton님이 먼저 게시:

it will not, i have grass density to zero and my game still freezes/crashes.
the grass density "fix" only works for a few people.

Just read the comment on your profile and if it was already crashing for you in november, there is a big chance there is something wrong with your 5700 or your setup in general. Are you experiencing similar crashes / issues in other titles? If so, a few things you could try to do are:

1. Update your motherboard bios. This fixed most of my instability issues with my 5700 at launch.

2. Go into your motherboard bios and find PCI_E1 - Max link speed setting. Then change it to [Gen3]. If it was on [Auto] before, your GPU will try to use [Gen4] which your motherboard probably doesn't have or support (unless it's an X570 chipset).

3. Turn off hardware acceleration in applications like Discord, Firefox, Chrome.

the thing is, i have done all this already a while ago and since i dont have any issues on any other game i have played since i build the system, this is definitly connected to space engineers.
i got the newest BIOS for my motherboard running, i also tried several combinations of drivers and PCIe-slot versions(Gen3 and Gen4), even with my motherboard being a new X570 chipset one from asus so that isnt it either and i dont even have anything besides steam running in the backround when i tested running space engineers.

point is, i know my way around computers for a few years and while i'm no technician, i know enough to test out a few things right away and read up on other possibly fixes, sadly nothing has worked so far :I


EDIT:
thanks dan for still keeping an eye on this issue, even if it hasnt lead to any solution yet, its appreciated ;)

[Spaceman Spiff]

Fight! Fight!!

[Krosis]

Joshua Norton님이 먼저 게시:

Krosis님이 먼저 게시:

Just read the comment on your profile and if it was already crashing for you in november, there is a big chance there is something wrong with your 5700 or your setup in general. Are you experiencing similar crashes / issues in other titles? If so, a few things you could try to do are:

1. Update your motherboard bios. This fixed most of my instability issues with my 5700 at launch.

2. Go into your motherboard bios and find PCI_E1 - Max link speed setting. Then change it to [Gen3]. If it was on [Auto] before, your GPU will try to use [Gen4] which your motherboard probably doesn't have or support (unless it's an X570 chipset).

3. Turn off hardware acceleration in applications like Discord, Firefox, Chrome.

the thing is, i have done all this already a while ago and since i dont have any issues on any other game i have played since i build the system, this is definitly connected to space engineers.
i got the newest BIOS for my motherboard running, i also tried several combinations of drivers and PCIe-slot versions(Gen3 and Gen4), even with my motherboard being a new X570 chipset one from asus so that isnt it either and i dont even have anything besides steam running in the backround when i tested running space engineers.

point is, i know my way around computers for a few years and while i'm no technician, i know enough to test out a few things right away and read up on other possibly fixes, sadly nothing has worked so far :I


EDIT:
thanks dan for still keeping an eye on this issue, even if it hasnt lead to any solution yet, its appreciated ;)

Allright, then I'm truly out of ideas aswell. It is a bit odd that you were already experiencing issues in November though. Game has never given me any problems until now so all I can say is I hope for you that the issue gets fixed soon, and that the game will work when it does get fixed.

[Joshua Norton]

Krosis님이 먼저 게시:

Allright, then I'm truly out of ideas aswell. It is a bit odd that you were already experiencing issues in November though. Game has never given me any problems until now so all I can say is I hope for you that the issue gets fixed soon, and that the game will work when it does get fixed.

yeah i dont know why that was either but thanks and in the meantime have fun playing :)

[Joshua Norton]

you people might want to try this out, AMD's latest optional 20.3.1 drivers claim to have fixed the crash when grass is turned on.
sadly, it didnt fix it for me but maybe it will for some of you?

at least 20.3.1 fixed the texture flickering in transport fever 2 for me but i guess i'm going to save up for an nvidia card if i ever want to play SE again.
what a disappointment NAVI has been :/

[Huperspace]

Joshua Norton님이 먼저 게시:

at least 20.3.1 fixed the texture flickering in transport fever 2 for me..

TPF2 had an own patch to fix it, I doubt that was the driver update.