Dx11 error (I have dx12)

[NoahZ]

Before you say it, yes I know theres a new portal for bug reporting this but frankly I posted a dx11 error on there and its been 10 days with no and or unhelpful responses

I am missing a CFG file and I see a lot of people having Dx12 but not being able to run space engineers
I spent 3 weeks of my life researching, tinkering, reinstalling, etc
I even factory reset my computer just to see if that would work
Guess what, seeing this post means it didn’t
So I thought I’d explain the problem here and wait for responses and helpful answers to help me resolve this
I tried the following things:
1. Verifying cache files
2. Reinstalling steam and space engineers
3: factory resetting
4: rebooting computer
5: adding a friend’s CFG file
6: tinkering with my friends CFG file (space engineers completely ignores the cfg file then tells me “where the heck is your dx11 card”
I checked and my graphics card is compatible with Dx12
7: downloading Dx11/12
8: fresh install (removing all the files and then did verify cache files and removed all the files and ran the game)
9: reinstalled again
10: switched to dx9 32 bit version
I was surprised the game finally ran it but its 32 bit and lagged the computer so hard
But a cfg file was generated on the dx9 version so I went back to normal game and rewritten the cfg file so instead of DirectX 9 to 11, didnt work so I did 11 to 9 and still didnt work

I would love to say everyone of my friend’s who has Dx12 cant run the game but its just me and the bug reports on here and the bug report website

Please, I am such a fan of space engineers and I used to play it all day and all night and all it says now is “Sorry but this game is run off of Dx11 for more info please visit this link”

And people have been having this problem for a while but its like a mutating virus where you have the antidote but it can mutate and you need to make another cure to fix it

Dx11 superbug

[Dan2D3D]

Hi, no problem, all can ask here so me and the Veteran players can help.

The Windows will have DX12 installed but the game uses the Graphic card DX.

Share your PC specs and I will see if OK.

Go to "Help" on top of your Steam app, click "System information", wait till it detects your PC specs and copy/paste all in here.


Edit

Sorry corrections made

[NoahZ]

Alright
Oh by the way I forgot to mention I’m using bootcamp to run space engineers but before the economy update happened I played it like 24/7
So this is just a bug with a different symptom
I’ll get back with the specs shortly

EDIT: Bootcamp converts my stats and processors into windows form
I was able to run space engineers but then reinstalled bootcamp and space engineers decided not to work

[Dan2D3D]

If you were able to play before a game update = maybe because there is 2 Graphic in your PC so a integrated + graphic card = and the game uses the integrated one (Driver conflict)

[NoahZ]

possibly
here are the specs

Manufacturer: Apple Inc.
Model: iMac18,3
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3408 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Microsoft Basic Display Adapter
DirectX Driver Name: d3d10warp.dll
Driver Version: 10.0.18362.1
DirectX Driver Version: 10.0.18362.356
Driver Date: 6 21 2006
OpenGL Version: 1.1
Desktop Color Depth: 32 bits per pixel
DirectX Card: Microsoft Basic Render Driver
VendorID: 0x1414
DeviceID: 0x8c
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 3840 x 2160
Desktop Resolution: 3840 x 2160
Primary Display Size: 23.50" x 13.23" (26.97" diag)
59.7cm x 33.6cm (68.5cm diag)
Primary Bus Type Not Detected
Primary VRAM: 0 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headphones (High Definition Aud

Memory:
RAM: 40857 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 194115 Mb
Largest Free Hard Disk Block: 102477 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[Dan2D3D]

Seems that you forgot to install the Graphic Driver!

It shows :

Video Card:
Driver: Microsoft Basic Display Adapter

I see that when I don't have any graphic card installed.

Go here to see if you have a graphic card with a warning on it saying not installed :

- open control panel -> device manager -> display adapters

If it got a integrated graphic = try to update it

- open control panel -> device manager -> display adapters -> right mouse button on intel(R) HD graphics xxxx (xxxx stands for number of graphics you are having) -> hit update driver software -> after update is done, restart the computer -> start the game

[NoahZ]

Odd how it only shows a "Microsoft Basic Display Adapter"
I am in "Display adapters" and under it, it just shows a Microsoft Basic Display Adapter
nothing else

[Dan2D3D]

Bad installation for X reasons so make sure you know the Graphic card name you have so NVIDIA or AMD and go to the proper website to download reinstall the Driver using auto detect installer "Experience" app from NVIDIA or Catalyst for AMD

[NoahZ]

alright I'm downloading an auto detect install radeon graphics driver
lets see how this works

EDIT: Says something went wrong
the program is not detecting my Radeon so I'll try doing NVIDIA

[Kimmaz]

Its probably a issue with running windows on a mac. But I agree the graphics card listed should be AMD Radeon Pro 570 or 575 or 580 for a iMac18,3. Perhaps this is a clue to the solution.

[NoahZ]

Originally posted by Kimmaz:

Its probably a issue with running windows on a mac. But I agree the graphics card listed should be AMD Radeon Pro 570 or 575 or 580 for a iMac18,3. Perhaps this is a clue to the solution.

Yeah but as I stated I did play this before the economy update (when I reinstalled bootcamp it stopped working)
I really hope it is a clue to the solution

[NoahZ]

I am gonna restart my computer because NIVIDIA is not detecting anything because it requires java and I have java so I'll be back

[Kimmaz]

you did choose Mac Graphics then Apple Boot Camp when choosing version of the graphics drivers from https://www.amd.com/en - why do you want to install nvidia drivers on a machine using AMD graphics? https://i.imgur.com/Zvj2zeH.png

[Dan2D3D]

Ah! I just noticed your "edit" about "Bootcamp", sadly I have no XP at all with MAC, well I can change parts in it and that's it.

[Dan2D3D]

Have you tried with "SteamPlay"?

Now Linux members can play SE using it so maybe you could try.


Edit

Steam play or Proton on macOS

[NoahZ]

Originally posted by Dan2D3D:

Ah! I just noticed your "edit" about "Bootcamp", sadly I have no XP at all with MAC, well I can change parts in it and that's it.

considering I am running bootcamp it should just be the same thing

Originally posted by Kimmaz:

you did choose Mac Graphics then Apple Boot Camp when choosing version of the graphics drivers from https://www.amd.com/en - why do you want to install nvidia drivers on a machine using AMD graphics? https://i.imgur.com/Zvj2zeH.png

exploring other options on getting a graphics card driver I guess
I'll keep trying on the AMD

Ohh I see an "Apple Bootcamp" on AMD