Thrustmaster T300RS Question

[Rhettorical]

More of a general question not specifically related to AC but I hope some folks here might know what's going on. I just set up my wheel and pedal set, and all of the buttons are registering as working, but the pedals aren't registering with AC. When I look in the control panel, they're showing up as buttons 7 and 8, which is R1 and R2 on the wheel itself. The clutch doesn't show up at all. It seems they're supposed to show up as axes, like AC says the steering wheel is Axis 1.

I just downloaded and set up drivers from Thrustmaster's website and read through the manual, but didn't see anything related to this issue. Did some searching and no one else seems to have this issue so I'm not sure if my wheel is defective (I bought it brand new, haven't had issues with Thrustmaster stuff before), or I'm doing something wrong.

Any help is appreciated!

[capersnip]

Hi,any controler is connected in same time?
You can try load preset config on the left the profile is for a t500 but the same as the t300.

[Rhettorical]

I got a message back from support a lot faster than I had expected, they said that if it doesn't work out of the box, to not install the drivers or update firmware as that can permanently break the wheel. I don't know why that is, but that's what I was told.

Upon doing a lot more digging, I found that people have been experiencing these issues for a while now so it's not a unique problem. I even found an unboxing from 2020 showing the wheel being DOA. The throttle and brake register as buttons, not axes, the clutch doesn't register at all, and the control panel doesn't exist and isn't installed with the drivers.

Maybe someone who speaks French can talk to Thrustmaster because it's very clear that support is going through a translator.

Would like to get a Fanatec wheel but they're evidently permanently out of stock so I ordered a Logtiech G923. Here's hoping Logitech is as solid as I've come to expect.

[capersnip]

Hum strange thing is that.
If the wheel is on ps3 mode.
Saw there is a video on YT for the same thing with a t80 maybe worth a look before rma.https://www.youtube.com/watch?v=u1zWEgJmcnw

[Rhettorical]

Apparently there are older models where the switch is either PS3 or PS4, but mine is PS3/PS4 and PC, and it works exactly the same in either configuration.

Worth noting that when I updated the firmware (which took several tries), the wheel's auto-calibration broke, and it wouldn't stop trying to turn left. I couldn't physically pull the wheel to the right, and I could hear the motors struggling to keep going left. That may be what TM meant when they said not to update the firmware... which doesn't make any sense because that's what their website tells you to do.

Regarding that video: That control panel is what I see as well, but according to support, that's the Windows default panel and you're not supposed to see that. If you do, it means your wheel is broken.

[capersnip]

Ok ok, not saw the thrustmaster software in the windows start list. https://zupimages.net/viewer.php?id=22/19/dqmw.png
That said if the wheel only go one side while calibrating sadly might be a faulty one.